This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve.
With food recalls at a five year high , there’s (understandably!) increased consumer demand for real-time information about these incidents. All food businesses need a strategic communications plan that covers what to do before, during, and after a recall. Confusion is the enemy of a well-processed recall.
Successfully navigating fluctuating food costs, especially with volatile ingredients like eggs, requires a multi-faceted approach, Mike Stasko Jr., What are the best practices for dealing with food costs for recipes when necessary items are fluctuating in price? What are the best ways to ensure food safety when sourcing eggs?
While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with the scan of a smartphone. Since then, the practice has become ubiquitous.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S.
Around 33 to 40 percent of food goes to waste each year. A large chunk of that comes down to complex problems in global food supply chain management that most restaurants have little control over. What restaurants can do, however, is re-think how their direct food supply is managed – from transport to inventory control.
Recent outbreaks have highlighted vulnerabilities in food safety systems. These situations highlight a critical reality: even the strongest brands can face significant challenges in today's interconnected food system. A brand’s reputation can be irreversibly damaged when the safety of their food is called into question.
This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. Here are some key strategies you and your target food delivery partners can be using to create a more sustainable future. More than 63 percent of municipal solid waste in the US was a result of food packaging.
There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. As a restaurant manager, maintaining food safety is your number one responsibility. So, how exactly do you do that?
From managing food costs to investing in equipment and personnel, don't miss this opportunity to elevate your restaurant's performance and profitability!
For example, with highly personalized audio or video recordings, bad actors can impersonate restaurant managers, HR persons, or IT support, tricking staff into clicking on malicious links, downloading malware, or handing over financial information, login credentials, or other sensitive data. Some may even share login credentials.
This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. Here are some key strategies you and your target food delivery partners can be using to create a more sustainable future. More than 63 percent of municipal solid waste in the US was a result of food packaging.
Fast food and food delivery gradually began changing that equation. In 2024, food prices have been high and consumer spending has been stretched thin, making it even more difficult for restaurants to attract new customers. The restaurant experience was once solely comprised of human-to-human, in-person experiences.
coli outbreak reinforces the need for restaurants – and all food businesses – to manage recalls as a supply chain, especially considering the huge scale of this event. Handle Recalls as a Supply Chain For any food brand, consumer protection is the most important part of recall management. While the E.
Rising minimum wage and higher food/operational costs are an unsustainable recipe. You have more information about your menu, your restaurant, your employees, and your customers than anyone else. In the future, customers will drive up to a drive-thru to just pick up their food.
Photoillustration by Lille Allen; see below for full credits Every major fast-food chain, it seems, now has its own app promising deals, discounts, and a better diner experience overall. All of them promise a seamless experience to the fast-food customer. It can suggest new foods that you might like to try.
Let’s take the guesswork out of starting your food business and set your establishment up for success. Aside from improving restaurant customer experience , market research also helps you make informed decisions about location, pricing, and marketing strategies. Food costs are another macro-economic indicator to consider.
Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’ evolving preferences. They love exploring ethnic flavors and street food, making every meal an adventure.
By Bailey Ramsey, Contributor Food waste is a critical issue in the restaurant industry. To put this in perspective, restaurants waste anywhere between 4% to 10% of the food they purchase. Predicting Customer Demand Accurately One of the leading causes of food waste in restaurants is overproduction.
In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage. Fast Food and QSR Value The United States Fast Food & Quick Service Restaurant Market size was valued at US$ 248.8 Growing menu innovation and healthy fast food further drive the growth of the market.
With GiftAMeal, customers can take a photo of their food or drink at any Health Nut, and for each photo shared, a meal is donated to someone in need. We are on track to provide over 2,500 meals to our local food bank in the first year of our partnership.
Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. The numerous, significant benefits of using IoT in the restaurant industry include: Enhancing food safety. Optimizing shelf life and reducing waste.
We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.
The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. To capture this demand, restaurants must optimize their digital content with detailed, keyword-rich information across multiple platforms.
If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales.
Sitting in a neighborhood restaurant after the recent election I was struck by the balancing act that food establishments have played for hundreds of years. These were often locations to where mail from across the pond would be delivered and serve as a source of information and discussion over a pint of ale.
is the second-largest online food delivery market and generated an estimated $218B in revenue in 2022. To prevent chargeback abuse, restaurants should ensure that they partner with delivery apps that have a policy of reviewing information before automatically granting refund requests.
Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. But what if all your food delivery apps were in one place? These small errors add up, leading to unhappy customers, negative reviews, and wasted food costs.
Ensuring food safety is essential for restaurant brands and others within the food industry. A weak food safety culture can have severe consequences, including product recalls, foodborne illnesses, reputational damage, diminished customer loyalty, and financial losses.
Just as a chef elevates a signature dish with bold, unique flavors that please the senses, the right glassware can enhance the presentation of drinks and food, creating a visually engaging experience for customers.
It’s no surprise that the fast food chains, which have over 100,000 outlets between them, see opportunities for AI efficiencies. In some locations, two or more drive-throughs may be located side by side, raising the possibility of an AI system picking up the wrong voice, causing food waste and financial loss.
Encouraging Participation : Host brief, informal sessions to explain options, empowering your team to make confident decisions for themselves and their families. Bonus Tip : Sign up for industry alerts to stay informed about proposed and future legislative changes.
The food service industry is forecast to reach $1 trillion in sales this year. We’re seeing younger buyers investing in dining experiences that blend food, convenience, and atmosphere with their values as shoppers. Dinner continues to evolve with work from home and hybrid work, with food carryout and delivery growth expected.
. “Restaurants need to think beyond just serving great food; they have to consistently deliver positive experiences across every channel to build trust, strengthen their reputation and keep guests coming back.”
As users discovered Google and learned best practices for finding sought-after information, QR codes began to feel superfluous – an extra or unnecessary step for consumers to get where they wanted to go. Product information and tutorials. Customer feedback. Not at all.
ChatGPT’s generated image capabilities are particularly concerning for the food & beverage industry because abusers may try to complain about poor service or food quality using fake receipts to get freebies, gift cards or comped meals. How should operators better inform themselves about AI concerns for their business?
Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65
Why it works : This question gauges the candidate’s ability to convey information, listen, and clarify without getting overwhelmed and frustrated. The servers were informed of the change so they could guide customers. What to ask : “Can you tell me about a time you had to explain something complex to a coworker or customer?
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
Utilizing insights from your POS data will help you make informed decisions that predict how demand will look in the lead up to the big day. As well as ensuring your customers are provided with a great customer experience and delicious food, accommodating for the busy period will ensure your workforce remains happy.
Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why. Getting the transactional hurdles out of the way allows diners to relax and relish what matters most — the food and the company they've chosen to share their meal with.
Difficult Website Navigation Having a poorly organized website makes it difficult for guests to find the information they need regarding your restaurant. When a website is difficult to navigate your potential customers will have issues when finding the information they are looking for. Keep it simple. Do not do this.
Video also distills a lot of information into a short, engaging experience, which a prospective customer is more likely to consume over multiple paragraphs of a text review. Highlight not just the food, but the overall experience, to give potential customers a glimpse of what to expect when they visit.
This means having real-time data at your fingertips, allowing you to make informed decisions about inventory, orders, and staff allocation. Develop clear guidelines and standards for every aspect of your operation, from food preparation to delivery and set-up. To address this, start by standardizing your service.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content