Modern Restaurant Management

APRIL 11, 2025

Minimizing Menu Price Increases : Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. What should restaurant operators take away from the survey results? They’re dining out more frequently, with 48 percent planning to increase their visits.

Loyalty Program 439

Loyalty Program Social Media Front of House Back of House 439

Modern Restaurant Management

OCTOBER 16, 2024

were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats. For example, an app might offer 15% off your first order. Legitimate users might use both their work and personal emails to take advantage of this once, but fraudsters will scale that approach to a whole different level. In 2023, over 1.5

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

OCTOBER 2, 2023

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. is wasted each year, about 119 billion pounds, estimated at over $408 billion. restaurants lose $162 billion annually in food waste costs.

Waste 466

Waste Technology Food Inventory 466

Modern Restaurant Management

MARCH 9, 2021

Waste management is one of the challenges affecting the restaurant industry. Research from the University of Arizona shows that fast-food restaurants waste 9.55 percent, while full-service restaurants waste 11.3 Therefore, you should start by monitoring waste production before consolidating your efforts.

Waste 508

Waste Management Management Recycling 508

Modern Restaurant Management

DECEMBER 23, 2024

As we navigate these changes, one theme stands out: innovation. Self-serve kiosks, QR-code menus, and personalized ordering systems will continue to redefine how patrons interact with venues. For instance, smart inventory systems can help reduce waste, while energy-efficient appliances cut operational costs and carbon footprints.

2025 346

2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

DECEMBER 31, 2024

. “Through expansive experiences that inspire our guests paired with the ambiance of the space and the food on the plate, we’re setting new standards for the industry and creating truly spectacular moments for all who enter our restaurants and bars.”

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 19, 2025

Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. One constant has always stood out: this industry never stays still. Take digital kitchen management platforms, for example.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

APRIL 15, 2020

While the primary concern during the coronavirus (COVID-19) pandemic should be physical health and getting food to people in order for them to stay alive and healthy, the impact of the virus on the restaurant industry has been tremendous. Restaurants are an essential part of the food supply chain to millions of Americans every year.

Waste 487

Waste Food Food Supply Government 487

Modern Restaurant Management

JUNE 3, 2025

While it's crucial to stay informed, stepping back and allowing experts to take charge can be key to overcoming these challenges. It can also optimize operations by forecasting busy times, adjusting staffing levels, and managing inventory, making everything run more smoothly and cutting down on waste.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

EATER

OCTOBER 15, 2024

Rifrullo’s rustic-modern décor, mismatched dishware, and chalkboard sign welcoming guests to “be yourself, make friends, find harmony, and relax,” are as inviting as its prices, which top out at $16 for the salmon burger. When food waste goes to landfills, it creates methane , a powerful greenhouse gas.

Compost 284

Compost Food Equipment Waste 284

The Rail

OCTOBER 17, 2024

While the cost of food waste isn’t a secret , you probably overlook it, considering it a part of doing business in this industry. It can help you fix discrepancies in ordering and inventory management , minimizing food shrink. The consumer price index for restaurant food costs increased by 7.7%

Food Supply 130

Food Supply Waste Supplies Food 130

Modern Restaurant Management

MARCH 21, 2025

Independent restaurants have always been cornerstones of community, providing anything from comfort foods to places to unwind, but despite their vital role in society, adapting to the challenges continues to be a struggle. Take a busy corner café, for instance. The result?

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

MARCH 24, 2025

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. Rising minimum wage and higher food/operational costs are an unsustainable recipe.

Loyalty Program 305

Loyalty Program Mobile Ordering Coaching Customer Experience 305

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

NOVEMBER 19, 2024

Across the globe, and largely amongst younger age groups, more and more people are choosing to go out to eat by themselves. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out. With solo dining on the rise globally, consumers are fundamentally changing the way they dine out.

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Modern Restaurant Management

OCTOBER 28, 2021

Taking inventory is one of the most tedious processes in restaurant operations. Chefs spend countless hours counting inventory, purchasing new ingredients, and tracking down more cost-effective substitutions for products that are either cancelled or out of stock. ” Reduce Waste. Recipe Costing. Prevent Shortages.

Inventory 520

Inventory Management Management Waste 520

Modern Restaurant Management

AUGUST 20, 2021

While the restaurant sector shut down during the pandemic, food supply chain technologists were working hard to open new avenues to improve automated processes for restaurants. For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent

Supplies 520

Supplies Food Supply Online Ordering Inventory 520

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Are labor costs too high?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Its not just about putting out fires when problems arise; its about building systems that prevent those fires in the first place.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 Legislators Will Rethink How to Better Manage Product Waste.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. Monitoring Supply Can Curb Waste and Loss. The system would alert an operator of these changes, giving them access to these unique insights and allowing them to quickly adjust orders to prevent waste.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 530

Food Supply Supplies Food Food Truck 530

Modern Restaurant Management

MAY 11, 2022

Having an accurate handle on inventory enables a business to become more resilient and know what they can sell and when they can sell it, helping mitigate out-of-stock scenarios. If their food cost was way off, they had to go back and find the mistakes. IPC required vendors to leverage GDSN for sharing master product information.

Inventory 547

Inventory Management Management Food Supply 547

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. For starters, today’s restaurant worker prefers an employer who takes a progressive approach to technology.

Mobile Ordering 493

Mobile Ordering Front of House Communication Online Ordering 493

EATER

MAY 14, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. The restaurant, with its then-$55 and -$80 tasting menus, was a food-media darling: In 2019, it earned a Michelin star and topped the Los Angeles Times 101 Best Restaurants list. Subscribe now for more stories like this.

Seating 222

Seating Outdoor Dine-in Beverage 222

Modern Restaurant Management

JUNE 18, 2021

The COVID-19 pandemic led to fluctuations in domestic producer prices, particularly in the food sector , according to the U.S. Combine the rising prices of food with the drive to be more sustainable, and we have reached the point where we need to reduce, reuse, and shop local. Rather than waste food, we can redistribute it.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

JUNE 12, 2025

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195

Modern Restaurant Management

OCTOBER 23, 2024

Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. An all-inclusive waffle program model will also alleviate order and supply chain complexities for the operator, in addition to diverse product use.

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

ChowNow

JUNE 12, 2025

It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. A lot of operators still might not do it, though, either because they underestimated how important it really is, or they felt overwhelmed by the math it takes to get accurate numbers.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Modern Restaurant Management

MARCH 27, 2020

To evaluate future sales, restaurant owners carry out a sales forecasting process. For more accurate sales reports, restaurant owners must take the help of technology and artificial intelligence can be a helpful tool for predictions. It also gives them a handle on proper food ordering and staffing needs.

Inventory 517

Inventory Waste Customer Experience Events 517

Modern Restaurant Management

MAY 8, 2020

Let’s take a look at a few that can directly benefit you today. While an IVR might not fool the Turing Test , it does satisfy the basic needs that a customer might have and can be designed to field general questions or even take incoming orders, freeing up your staff to perform other tasks. Reduce Food Waste.

Food Safety 522

Food Safety Kitchen Safety Front of House Website Management 522

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Forecast Demand : Use sales data to predict future needs and order the right quantities. Forecast Demand : Use sales data to predict future needs and order the right quantities.

Waste 78

Waste Inventory Food Point of Sale 78

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. Thats what you actually take home. There are two kinds of margins you need to know.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

NOVEMBER 11, 2021

As diners return to their favorite restaurants, bars, and other eating establishments, restaurateurs are feeling the strain put on the food supply chain. The goal for every food and beverage company is to synchronize supply and demand. Planning and Forecasting.

Supplies 546

Supplies Management Management Food Supply 546

Modern Restaurant Management

SEPTEMBER 24, 2020

Consider offering family-style takeout ordering with larger servings at a better value, with less packaging and labor required…and fewer decisions for a family to negotiate when ordering out. And be sure to include napkins with every order to promote good hygiene. Naturally Cut Out the Waste.

Coupons 596

Coupons Social Media Online Ordering Customer Experience 596