7 Shifts

AUGUST 12, 2021

One option is to include important information like your company name and phone number at the top of your page. If we consider Google, having such information on your website helps it appear in geo-targeted searches. Online ordering applications should keep the customer's attention and be simple to use. The answer is yes.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. Patrons can simply scan a QR code to view a menu, order, and pay.

Online Ordering 178

Online Ordering Website Management Social Media Mobile Ordering 178

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 190

Customer Experience Delivery Loyalty Program Mobile Ordering 190

Modern Restaurant Management

MARCH 6, 2024

This technology can manage orders, answer queries, and provide personalized recommendations, all while reducing wait times and human error. Examples include Sublimotion in Ibiza which provides a multisensory dining event combining food with VR visuals and Tree by Naked in Tokyo, which blends cuisine with art and VR storytelling.

Customer Experience 169

Customer Experience Entertainment Customer Service Transportation 169

Modern Restaurant Management

JANUARY 24, 2024

Drive traffic to your restaurant’s social media page by adding QR codes to posters, food packaging, receipts and table tents. QR codes bridge the gap between online and offline customer experiences, offering valuable and necessary information that increases engagement. Up the personalization ante by providing QR code ordering.

Loyalty Program 192

Loyalty Program Social Media Coupons Customer Experience 192

Modern Restaurant Management

JANUARY 3, 2024

This issue is primarily associated with the overwhelming amount of information that surrounds individuals today, demanding their attention. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.” To deal with it, restaurants need to offer ready-made solutions for customers.

2024 201

2024 Social Media Customer Experience Events 201

Modern Restaurant Management

APRIL 10, 2024

Adapt to Growing Price Fatigue Since the pandemic, controlling food costs has been a major challenge for restaurant operators. Savvy operators analyze that data to understand who’s coming through their doors, what they’re ordering and how often they’re ordering.

2023 177

2023 2024 Loyalty Program Point of Sale 177

The Restaurant Times

SEPTEMBER 17, 2020

The digital food ordering culture is flourishing and has completely transformed the way traditional restaurants function in Saudi Arabia. According to research, the online food delivery industry in Saudi Arabia is expected to grow and register an annual revenue of USD 2Bn by 2023. Use Technology To Accept Orders.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 183

Mobile Ordering Cash Management Online Ordering Front of House 183

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In addition, many restaurants are now using digital menus in-house.

Customer Service 159

Customer Service Dietary Restrictions Delivery Online Ordering 159

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 174

Technology Online Ordering Mobile Ordering Customer Service 174

Modern Restaurant Management

APRIL 17, 2024

Fifty-six percent of consumers surveyed said they choose/will choose in the future to order from a restaurant with lower fees. The survey informed us more on how and why the customer experience would falter if this pricing model were to be implemented and in turn, how restaurant operators need to prepare for the changes.

Pricing 190

Pricing Loyalty Program Customer Experience Consumer Goods 190

Lavu

FEBRUARY 14, 2024

Bar & Liquor Inventory Management: The Heartbeat of Bar POS System How much food and/or liquors do you have on hand? This seamless integration between sales and inventory management means you can instantly identify which liquors or food items are your best sellers, helping you make informed decisions about what to stock up on.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

DECEMBER 20, 2023

In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion. National food holidays, once everyday occurrences on the culinary calendar, have evolved into marketing goldmines for restaurants.

Customer Experience 191

Customer Experience Innovation Social Media Seasonal Menu 191

Modern Restaurant Management

SEPTEMBER 15, 2023

That system needs access to the internet in order to keep functioning. However, if you don't have an internet connection to support this, you can end up with frustrated guests who don't have a way to pay for their orders. Your delivery management and online ordering will also be impacted.

POS 192

POS Front of House Cash Management Online Ordering 192

Takeaway Solutions

JULY 20, 2018

The ability to order meals from different vendors on mobile phones is one of the inventions that continues to impact the lives of most customers positively. Here are some of the advantages that your business will reap through online ordering, which also represent trends that are transforming the food service industry.

Online Ordering 47

Online Ordering Food Order Ordering Email Marketing 47

Modern Restaurant Management

JUNE 10, 2024

The big change in the restaurant business is now about more than just serving food; it's about offering a personalized experience that matches exactly what customers want and expect. Transparency with customers about how their data is used and giving them control over their information is also crucial for maintaining trust.

Customer Experience 106

Customer Experience Point of Sale Customer Service Innovation 106

Modern Restaurant Management

MAY 9, 2023

” In a restaurant setting, personalization often lies in making informed menu recommendations – something automation excels at. The same technology can also be used to efficiently provide customer support, like additional menu information. ” as the order is being placed. In restaurants across the U.S.,

Mobile Ordering 150

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 150

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality. Personalized engagement is another area where advanced networks shine.

Operations 167

Operations Front of House Customer Service Customer Experience 167

The Restaurant Group

MAY 13, 2024

We provide analysis and menu creation services that don’t simply showcase your food offerings but also boost your bottom line. This information can help you decide which ones to highlight on your menu. Add Visually Appealing Photos Breaking up text in the menu with high-quality photos can whet appetites and entice customers to order.

Menu 78

Menu Seasonal Menu Customer Service Customer Experience 78

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 164

Operations Mobile Ordering Customer Experience Online Ordering 164

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. I figured if I was curious, readers would be too.

Sustainability 172

Sustainability Book Waste Food Supply 172

Modern Restaurant Management

OCTOBER 6, 2023

Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. The numerous, significant benefits of using IoT in the restaurant industry include: Enhancing food safety. Optimizing shelf life and reducing waste.

Food Safety 176

Food Safety Operations Management Management 176

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Just as no one wants to be catfished by a fake dating profile, consumers don't want to be misled by inaccurate business information.

Online Ordering 166

Online Ordering Consumer Goods Customer Service Customer Experience 166

Modern Restaurant Management

MAY 27, 2024

However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. Applicants only need to insert the bare minimum amount of information to enter the candidate pool.

Recruiting 179

Recruiting Front of House Back of House Point of Sale 179

Modern Restaurant Management

MAY 10, 2023

There is a craft to great food that a robot cannot replace. When there is less time spent doing menial work, there is more time spent building relationships with diners or making amazing food. You also have to worry about paying rent, putting orders with distributors in orders, paying your employees, and other expenses.

Online Ordering 162

Online Ordering Social Media Customer Experience Food Order 162

Modern Restaurant Management

JANUARY 17, 2024

Create an app to make it easy for Gen Z to place a mobile order, review their regular meals and stay up to date on seasonal specials and rewards. Keep your customers coming back for their favorites by saving their preferences and offering them to place those same orders again.

Loyalty Program 169

Loyalty Program Mobile Ordering Customer Experience Back of House 169

Modern Restaurant Management

SEPTEMBER 1, 2023

Mistake #1: Inconsistent Counts To ensure inventory information is useful and accurate, schedule routine counts. Using par levels based on real usage and not just a “guess” creates more accurate orders. Forecasting tools enable managers to purchase food, beverage, and supplies at the right level.

Inventory 167

Inventory Management Management Cash Management 167

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand.

Dine-in 183

Dine-in Customer Service Customer Experience Inventory 183

Modern Restaurant Management

JULY 11, 2023

Today, nearly 60 percent of adults expect to use their phones to access key restaurant features, including ordering food. And more quick-service and casual dining restaurants are adopting QR code ordering to improve operations. QR code ordering also improves order accuracy, leading to fewer mistakes and less food waste.

Customer Experience 104

Customer Experience Ordering Customer Service Online Ordering 104

Modern Restaurant Management

SEPTEMBER 21, 2023

Or, if you want information about another city, state, or country, you just need to enter the desired location, like “restaurants in Orlando.” Register with Google My Business : It's a free platform that allows businesses to manage their online information and appear in Google search results.

SEO 186

SEO Website Management Email Marketing Online Ordering 186

Modern Restaurant Management

JUNE 9, 2022

Consider tapping into the treasure trove of customer information your POS platform contains. Another way to slice and dice data is to comb through food costs. So, you could offset increased beef costs by having customers who order a chicken dish foot the bill. Gather information to help you innovate processes.

Front of House 172

Front of House Point of Sale POS Cash Management 172

Food Business

AUGUST 25, 2023

In the restaurant industry customers leave a line before completing their intended transaction, which in this case would be ordering their food and dining at the restaurant. This phenomenon can occur in various contexts, such as waiting in line to place an order, waiting for a table to become available, or waiting to pay the bill.

Customer Service 130

Customer Service Customer Experience Food Order Seating 130

Modern Restaurant Management

AUGUST 9, 2022

Luckily, those tools already exist, enabling restaurant owners to save money, expedite contactless set-up and payments, and even fulfill customer orders directly (no outside delivery app necessary) on platforms that stay in-line with the restaurant’s brand image. Special deals : Restaurants learn so much from a customer’s order.

Loyalty Program 173

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 173

Modern Restaurant Management

MAY 10, 2022

Nobody has time for that when there is a crowded dining room, to-go orders flying out the window and customers complaining about their favorite menu items going up in price. Whether you’re taking inventory, ordering supplies, or managing the supply chain – it all costs time and labor. Take food cost management for instance.

Supplies 191

Supplies Food Supply Audits Inventory 191

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. From ordering food to reserving a table, they want to do things digitally. Guest loyalty pays off.

Mobile Ordering 190

Mobile Ordering Front of House Communication Online Ordering 190

Modern Restaurant Management

OCTOBER 20, 2023

It’s important to start with understanding why you want to rebrand in order to drive the right kind of change. Marketing materials no longer reach the ideal audience Example: Jay’s BBQ is moving from their food truck downtown to a new local strip mall outside town.

Email Marketing 145

Email Marketing Online Ordering Food Truck Merchandise 145