This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've "Pre-pandemic, only finedining establishments typically used tools like prepayments or deposits. The hospitality industry has expanded well beyond traditional dining models over the past decade.
Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Climate & Seasonality: Does the weather impact what people order or when they dine out?
When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. You can increase revenue.
POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction.
Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Lets explore why restaurant operators need a better way to handle deliveryand how the right technology can make all the difference. What is order aggregation?
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Ignoring compliance can lead to fines, bad press, or even shutdownsso having clear protocols in place is mandatory.
Your POS system does more than process payments—it reflects the overall health of your restaurant. From wait times and staff efficiency to sales trends and customer satisfaction, POS system performance offers critical insights into daily operations. The technological heart of your business, Point of Sale systems are essential.
That’s where the right POS features make a real difference. In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. Modern POS systems can reduce wait times by up to 30% through automation and real-time data. Restaurants For U.S.
Slim and stylish is fine, but in a restaurant, function beats form every time. Make sure your tablets work with your existing systems Before choosing a particular tablet brand for your business, make sure it actually works with the POS system and other systems you already use. Also, look for a tablet that has a strong battery life.
With 76% of operators saying using technology gives them a competitive edge, these mobile tech tools are no longer a nice-to-have but an absolute necessity to stay competitive with restaurants in your area. Some even integrate with point-of-sale (POS) systems to update inventory levels in real-time as orders are placed.
Restaurant type: Whether you run a finedining, fast casual, or quick service concept plays a big role in potential margins. Use a restaurant profit margin calculator, POS reports, and your analytics to see exactly where your money is going. Theres no one-size-fits-all number.
Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”
This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Are you serving finedining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? from 2023 to 2030.
Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. The best systems integrate with POS systems, kitchen display systems (KDS), and payment processors to reduce manual work and errors. Look at: Order volume and ticket size are direct orders increasing?
However, getting more guests in seats through outdoor dining can also come at a cost, both in time and money. Empower servers to sell more with handhelds The outside area is further from the kitchen and the POS, which means a server on the patio has to do a lot more running around to keep tables happy. A handheld POS can help.
Using Data from POS: Leverage technology to refine your pricing Your POS is a goldmine of pricing insightsuse it. Some platforms (like ChowNows Centralized Reporting ) can also help you track online orders separately, which is key if your to-go and dine-in audiences behave differently.
This article breaks down how to manage ingredient costs, reduce waste, and optimize menu pricing using modern tools like POS systems. How Technology Helps : POS systems track costs, reduce waste, and improve menu performance. Key Metrics to Watch : CoGS, portion control, waste rates, and menu pricing.
Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. By leveraging POS systems and customer insights, restaurants can adapt menus in real-time, test changes, and track results to stay competitive in a tech-driven industry. Keep reading.
Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. By leveraging this technology, restaurants can optimize their operations and deliver a seamless dining experience, ultimately improving customer retention and driving higher profits.
Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. Implementing personalized restaurant marketing strategies with tools like Lavu POS can enhance customer satisfaction and drive business growth. favorite dishes, dining frequency).
If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow.
In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.
When choosing technology providers, go for those with a track record in accessibility. These insights help you measure success and create a better dining experience for everyone while staying compliant with accessibility guidelines. adults living with disabilities.
From higher app usage to growing demand for personalized ordering experiences, this data uncovers the trends influencing modern dining behavior. Predictive and suggestive technologies are bound to be an upcoming development focus with mobile apps. Online food ordering trends in 2025 highlight a shift toward digital-first dining.
Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine. Photo by Sam Dan Truong.
In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. These systems integrate with POS platforms, streamline operations, and help restaurants maintain profitability. One of the most effective tools for achieving this is mobile inventory management.
Not only does it help you provide a more inclusive dining experience, but it also protects your business from potential legal risks. Non-compliance can lead to fines of up to $75,000 for the first violation and $150,000 for subsequent ones. Using a POS system that automatically creates compliant PDFs can make this process much easier.
Whether you’re launching a fast-casual spot or a finedining concept, a solid restaurant business plan is your foundation for success. Solid Financial and Budgeting Plan: Have a plan to budget for all your needs, from your restaurant POS to where you’ll source your tomatoes.
Restaurants and Food Service: Including finedining, fast casual, QSRs, cafes, and catering. Point-of-Sale (POS) Integration: Seamless integration with POS systems is critical for capturing sales data, managing inventory in real-time, and ensuring accurate revenue reporting. This ensures accuracy and compliance.
Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Consumer behavior shifted rapidly towards online ordering and contactless payments, making these technologies essential for survival.
He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. In 2017, he was arrested in Chicago on charges of assaulting his ex-wife and a business partner, according to Eater Chicago.
You should be able to find this data in your POS reporting. Look in your POS reporting for hourly labor and check your books for the others. The problem is there's a disconnect between the schedule, wages, and sales because the POS and the schedule can't talk to each other. Labor costs.
IRS Audits: Inaccurate or incomplete records can trigger costly and time-consuming IRS audits, leading to significant penalties and fines. Daily Bookkeeping Tasks Sales Reconciliation: Compare daily POS (Point of Sale) reports (cash, credit card, gift card sales) with actual cash deposits and credit card settlements.
Key Takeaways Restaurant bookkeeping requires specialized tools and systems, including management software, POS systems, and a well-structured chart of accounts. POS System: A good POS system tracks sales and integrates with your bookkeeping software. Access to the latest accounting software and technology.
Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. This approach taps into status-driven motivation and is ideal for higher-end or fine-dining establishments. This can be especially effective for cafs, casual dining spots, or lunch-focused venues.
Whether you’re running a busy café or a fine-dining hotspot, having the right staff management strategies in place can reduce turnover, boost productivity, and create a smoother operation. Luckily, with high-tech POS systems, collecting employee data is a snap. Get a Free POS Demo 4.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. One strategy for reducing costs has been the increased use of technology.
The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.
But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Adopt In-House Technology to Improve Service and Reduce Errors.
Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to finedining. Payment technology data could help with forecasting store demand patterns and identifying demand drivers. In-app pre-ordering solutions to help with food waste. Touchless Payment Solutions.
Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits. Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Enabling Flexible Ordering.
The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.
Reach guests choosing to order-in by creating a Restaurant Week takeout menu—all you need is online ordering technology that enables you to pace and fulfill to-go orders while also serving a full dining room (providing you with two revenue streams). Do More with Less with Technology.
With the ever-changing financial landscape and technology improvements, there are many advancements in payment processing that restaurateurs should be aware of. Businesses and restaurants can adopt this pricing model through a point-of-sale (POS) system, presenting both cash and card price.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content