7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff? Need some inspiration?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

Lavu

NOVEMBER 18, 2022

Will your restaurant be fast casual or sit down? List media outlets in your area along with stories to pitch to nearby news stations, print publications, blogs, and social media influencers. Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bruce Reinstein, Partner, Kinetic12.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

BNG Point of Sale

SEPTEMBER 2, 2021

Fast Food And Quick Service . As a result, the average profit of fast food and quick-service restaurants can vary between 6-9%, which is above the industry average. . Casual cafe businesses are seen as a negligible risk due to their increased mass appeal among millennials and the growing remote workforce. Loyalty Program .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). "This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty."

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Lavu

MARCH 27, 2020

Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Besides the rise of apps, the second largest computing development to influence restaurant management system software is the cloud.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Hospitality 156

Hospitality Food Consumer Goods Point of Sale 156

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Doing so will give you a sense of the market gap that needs filling. Choose wisely and design smartly.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

JANUARY 2, 2024

The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies. We predict the rise of 'bougie' ingredients like caviar, lobster and truffle popping up at restaurants at more affordable prices and in more casual settings like fast casuals and QSRs.

2024 193

2024 Fast Casual Insurance Food Safety 193

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. On the other hand, fast food restaurants are on the rise , with 0.8% Square , 2024) 38.50% of operators plan to invest more in loyalty programs and marketing platforms. by 2032, reaching $4,046.1

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. If there is a specific type of business that could benefit during the remainder of 2020, it could be the fast food industry. percent demand decline. Beauty care, SPA, and fitness center.

Loyalty Program 120

Loyalty Program Fast Casual Online Ordering Consumer Goods 120

Modern Restaurant Management

FEBRUARY 18, 2020

In the short term, it’s QSR that will experience labor improvement, then fast-casual. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant365

FEBRUARY 25, 2020

Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. Fast Casual Restaurants. Adopt a Customer Loyalty Program to Incentivize Repeat Customers.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

AUGUST 16, 2021

Fast-food establishments with traditionally lower wage work are promising hourly rates of up to $15/hour. Dinova’s preferred business dining solution has delivered spend visibility, cost savings and an employee rewards program for companies since 2010. percent of 2019 sales by year-end. percent and 5.8 percent, respectively.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchise 143

Franchise Franchising Food Safety Kitchen Safety 143

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K. In the U.S.

2020 166

2020 Fast Casual Food Safety Guest Recovery 166

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. Based on data collected from 6,000 fast food restaurants in the U.S.,

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. As restaurants do everything they can to survive these winter months, we continue to see shifts in how consumers are using restaurants.

2021 189

2021 Kitchen Safety Food Safety Mobile Ordering 189

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 175

Franchise Franchising Customer Experience Fast Casual 175

Lavu

FEBRUARY 19, 2020

As the owner or manager of a restaurant , you might even be unknowingly influenced by one of these trend makers! . For popularizing casual dining and showing us the possibilities of lettuce. . His work with Chili’s created a space for the casual dining concept that T.G.I. Danny Meyer. Friday’s first tapped into. “He Steve Ells.

Fast Casual 78

Fast Casual Franchise Franchising Casual 78

Single Platform

DECEMBER 21, 2018

Middle Eastern food has even made its way into fast casual, with chains like Roti growing rapidly. I definitely think the Middle Eastern and Mediterranean influences will continue to gain prominence throughout grocery and restaurant concepts, so stay tuned! Purposeful Purchases.

2019 36

2019 Online Ordering Food Order Loyalty Program 36

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “I want to show people that hibachi and ramen can be just as thoughtful and delicious in a casual setting,” said Liang. in Plano, Texas.

Back of House 113

Back of House Hotels Leadership Design 113

Single Platform

DECEMBER 21, 2018

Middle Eastern food has even made its way into fast casual, with chains like Roti growing rapidly. I definitely think the Middle Eastern and Mediterranean influences will continue to gain prominence throughout grocery and restaurant concepts, so stay tuned! Purposeful Purchases.

2019 28

2019 Online Ordering Food Order Loyalty Program 28

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 190

2021 Loyalty Program Coupons Fast Casual 190

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” It includes fast, full-service setup and support. ” Burma Bites will open its doors on Telegraph Avenue.

Online Ordering 138

Online Ordering Customer Service Seasonal Menu Food Order 138

7 Shifts

MARCH 30, 2022

For casual establishments, consider putting promotional signs on the backs of bathroom stall doors and at the silverware stand. More appropriate at fast food, quick-serve, and casual dining establishments, floor graphics use arrows and guides to bring people to the right place in your restaurant with creative floor signage.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 31, 2019

For example, we may see other categories beyond fast casual, quick serve and family dining begin to emerge, such as our company building a new category of “Craft Casual.” With the launch of Yelp’s LIVES program nationwide, health and hygiene inspection scores are now at diners’ fingertips.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). The new franchise program is now available nationwide. What messages resonate?

Franchise 150

Franchise Franchising Mobile Ordering Kitchen Safety 150

Modern Restaurant Management

NOVEMBER 2, 2020

This study is based on two surveys of restaurant customers from December 2019 and June 2020, as well as interviews with executives from quick service restaurants (QSR), fast casual and casual dining brands. Chick-fil-A is still the fast-food king; Pizza Hut has Domino’s in its sights. percent to a score of 80.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Modern Restaurant Management

JANUARY 31, 2020

Fast-food restaurants also took a hit, down 1.5 According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. points), food trucks (up 3.5 Plant Forward.

2020 168

2020 Loyalty Program Point of Sale 2019 168

Modern Restaurant Management

OCTOBER 15, 2019

However, turnover for managers also remains at historically high levels and continues to be a concern, particularly because of the influence of management on hourly retention and engagement. Santa Rosa, California, has the highest ratio of full-service restaurants to fast-food establishments, 1.80, which is 3.5 Looking Ahead.

2019 73

2019 Point of Sale Small Business Consumer Goods 73