Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. . To be able to offer these types of resources means a lot.

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Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers. A good starting point for addressing many issues is use of a manager’s log.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 131

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent).

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). Here are their responses. Click here for part two. Anita Adams, CEO of Black Bear Diner. Shasta, California. Dennis Becker, CEO, Mobivity.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Open for Business

OCTOBER 20, 2023

Is there a shortage of healthy fast-food options? Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Are you targeting families, young professionals, or a little bit of everything?

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License Email Marketing Front of House Seasonal Menu 78

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences.

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2024 Fast Casual Insurance Food Safety 192

Modern Restaurant Management

DECEMBER 21, 2022

Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Pandemic and Restaurant Demand. There’s just not the same amount of volume in takeout as there is in in-person dining.”

Loyalty Program 116

Loyalty Program Fast Casual Online Ordering Consumer Goods 116

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Let’s dig in. billion by 2030.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Guests will demand a personalized journey when food is delivered to their door.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

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Franchise Franchising Fast Casual Loyalty Program 185

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This New Design for Freddy's.

Franchise 140

Franchise Franchising Food Truck Loyalty Program 140

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

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Franchise Franchising Food Fast Casual 177

Modern Restaurant Management

AUGUST 25, 2021

inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. While exploring concepts to expand our portfolio, we were quickly attracted to Taco John’s,” said Gary Rose, president and COO of Meritage Hospitality Group. A Deal to Taco ‘Bout.

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Franchise Franchising Customer Experience Point of Sale 165

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Franchise Franchising Food Safety Kitchen Safety 139

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. Yelp Economic Average.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

FEBRUARY 6, 2020

“At CPK, we take great pride in sharing our passion for California-style pizza, fresh and creative ingredients and best-in-class hospitality with our guests around the world,” said Jim Hyatt, CEO of CPK. over the years, our family has always made a point of eating at CPK. . Giorgio Minardi and Naheed Shariff.

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Franchise Franchising Fast Casual Customer Experience 123

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 153

Food Tip Distribution Guest Recovery Food Safety 153

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends.

2021 184

2021 Online Ordering Mobile Ordering Guest Recovery 184

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 118

Mobile Ordering Online Ordering Food Order Hospitality 118

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Here are their responses. To read part two, click here. generation.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF®, which benefits the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU), has raised more than $30 million for the School to date. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

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Back of House Hotels Leadership Design 111

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. Flip’d by IHOP.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Lavu

FEBRUARY 19, 2020

For masterminding “enlightened hospitality” and Shake Shack. . He later founded the internationally acclaimed restaurant company, the Union Square Hospitality Group. For popularizing casual dining and showing us the possibilities of lettuce. . His work with Chili’s created a space for the casual dining concept that T.G.I.

Fast Casual 78

Fast Casual Franchise Franchising Casual 78

Modern Restaurant Management

DECEMBER 14, 2020

The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12. In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Make it This Winter. US Foods Holding Corp. Step Up to The Table.

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

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Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. In FAT Brands restaurants in particular, our franchisees who have ghost kitchens see an additional 10-20 percent in sales each week.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Grubhub launched the third annual "State of the Plate" report.

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2021 Loyalty Program Mobile Ordering Consumer Goods 121