Modern Restaurant Management

JANUARY 3, 2024

We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention. The fusion of technology with a focus on genuine connections ensures a dining landscape that not only meets consumer needs but leaves a lasting, positive impact on both patrons and the communities they serve."

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. Inflation is currently at 9.1

2022 177

2022 Fast Casual Customer Service Food Safety 177

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Omni-channel approaches to serving customers will be of utmost importance.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. And let’s be honest, when was the last time you read your own restaurant employee handbook?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Instead, focus on reducing waste by not overordering the wings and ensuring teams understand proper portioning and serving of key items.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

Franchise 197

Franchise Franchising Fast Casual Point of Sale 197

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs are most popular for fast food.

2021 144

2021 Fast Casual Mobile Ordering Social Media 144

Modern Restaurant Management

DECEMBER 21, 2020

The biggest takeaway we’ve had at La Brea Bakery is that we are here to serve our community, and it’s our job to put customers’ needs at the forefront. All of which will bring significant savings to the operation and will serve to maximize the margins that they earn from the revenue that they bring in.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

EATER

NOVEMBER 10, 2021

That means that Meyer will exert his influence on Panera Bread, a fast-casual restaurant with more than 2,000 locations and a ferocious fanbase for its broccoli and cheddar soup and generally “wholesome” on-the-go options. But in the context of a fast food restaurant, Meyer’s hospitality ethos feels a little murky.

Hospitality 88

Hospitality Fast Casual 2006 Food Safety 88

Modern Restaurant Management

MAY 18, 2021

The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants. So what’s next? Will these habits stick?

Delivery 132

Delivery Kitchen Safety Social Media Online Ordering 132

Modern Restaurant Management

DECEMBER 16, 2021

Contactless ordering and payment ensure safety, speed and accuracy, allowing waitstaff to focus on adding that personal touch when serving customers – all contributing to a healthier bottom line for businesses. Can I get you your regular sundae served up your way?” pickup, delivery, drive-thru, ghost kitchens).

2022 182

2022 Hospitality Loyalty Program Point of Sale 182

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

Food 238

Food Food Supply Franchise Franchising 238

360Training

JANUARY 14, 2020

Looking to pick up work in food service? In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e., Absolutely!

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

The Restaurant Group

JANUARY 12, 2021

Contrary to popular belief, now is a good time to start a food business because some great locations are available at a fair price. Food businesses that want to ensure better brand access are rethinking their location strategies, with many opting for multi-brand stores where two or more entities share a roof. Future-Proof Solutions.

Design 78

Design Fine Dining Fast Casual Customer Experience 78

EATER

DECEMBER 13, 2021

I am one of those people who will bend over backward to forgive what is generally considered “bad service,” because service work is exhausting and frantic and I know I have the privilege of even being served. And more crucially, eating out is not just about the food. But after a while it’s like, c’mon, I do need a menu.

Fast Casual 104

Fast Casual Customer Service Reservations Fine Dining 104

The Restaurant Times

OCTOBER 8, 2021

Shivashish Pandey comes with over 20 years of professional experience; he most recently served as the Director & CEO at Fast Food Indonesia, which owns and operates KFC Indonesia. He has previously served as Director in Korpindo Konsultansi, Jakarta, and as the head of finance at Perkasa Engineering Group.

Management 52

Management Management Food Safety Food 52

Modern Restaurant Management

OCTOBER 22, 2020

. “Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. .” Holsom by Yogurtland.

Franchise 119

Franchise Franchising Loyalty Program Kitchen Safety 119

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 176

2022 Food Supply Back of House Kitchen Safety 176

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Hot for Dave's Hot Chicken.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Sling

JULY 24, 2023

9) Clover Another POS software solution serving restaurants is Clover. 13) FoodDocs FoodDocs uses AI technology to help restaurants stay in compliance with food safety regulations. and UK and proclaims to save managers hours per week on routine safety tasks. It offers countertop, portable, and mobile options.

2023 78

2023 Management Management Tip Distribution 78

ChowNow

OCTOBER 21, 2020

With an increased emphasis on safety, evolving local regulations, and heightened customer demand of takeout and delivery, restaurants nationwide have had to make strategic operational changes to help them survive and thrive amidst the COVID-19 pandemic. Since April 2020, Hummus Labs has served 1,291 online orders to 956 guests.

Fast Casual 78

Fast Casual Online Ordering Small Business Food Safety 78

Xtra Chef

MARCH 30, 2020

Hoy is the owner of Tucker Silk Mill in Easton, Pennsylvania, an Australian-style cafe serving classic flat whites and a full menu of other coffee drinks alongside a “healthy-ish” menu of avocado toasts, salads, and house-made baked goods. . Think Fast, Act Local. He needed to act, and fast. As restaurateurs in the U.S.

Fast Casual 82

Fast Casual Back of House White Paper Online Ordering 82

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Hartman is a veteran, having served as a U.S. ” Naf Naf Expands in Dallas Area. .

Franchise 199

Franchise Franchising 2020 2021 199

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. Food delivery was an already booming industry, but when COVID hit it increased even more. Sallie Clark, Chief of Sales, EZ-Chow.

2020 146

2020 Online Ordering Point of Sale Cash Management 146

Goliath Consulting

JANUARY 6, 2019

Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. Front of House operations is a steady balance of guest needs, employee personalities, efficient strategies, and health and safety enforcement.

Management 60

Management Management Front of House Back of House 60

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. Is there a shortage of healthy fast-food options? These observations will help carve out your own space in the local food scene. Seasonality is key.

License 78

License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

SEPTEMBER 15, 2020

Market Cafe Powered by FOODWORKS is both a cost-effective, contact-free dining option, while simultaneously helping local restaurants and food artisans who were affected by COVID-19 get back on their feet and provide them with a way to restart their services. US Foods Holding Corp. On Point With Off-Premise.

Fast Casual 127

Fast Casual Casual Menu Mobile Ordering 127

Lavu

NOVEMBER 11, 2019

Others tout the benefits of increased safety and cleanliness (more on that below). Fast-casual restaurant Sweetgreen, part of the sustainable food movement , will be going cashless in all 64 locations nationwide (excluding Massachusetts, where it’s illegal not to accept cash). The middle is going to get squeezed out.”.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent).

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company.

Food Supply 85

Food Supply Kitchen Safety Cash Management Food Safety 85

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 157

2020 Influencer Point of Sale Food Safety 157

Aaron Allen & Associates

JULY 29, 2022

This can include anything from using automats to take orders to use robots to cook food. and food at 5%). While the use of robots has tripled in the last decade across industries like electronics, automotive, machinery, and food manufacturing; foodservice has lagged behind. . It serves as a personal assistant to staff.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Restaurant Engine

DECEMBER 23, 2020

This also lest you adhere to strict social distancing guidelines for safety. According to Market Watch , the pandemic has more than doubled the business of food-delivery apps. More people are dining at home and ordering their food online. You won’t be overcrowded, and it makes it easier for you to take care of your customers. #3:

2021 112

2021 Online Ordering Fine Dining Mobile Ordering 112

Modern Restaurant Management

JANUARY 2, 2024

Looking ahead, we predict a day when cultivated meat will find its place as a default choice -on menus, because it delivers on taste, nutrition, and food safety, in addition to environmental sustainability and animal welfare. Beyond the realm of food, a similar shift has occurred with electric cars.

2024 191

2024 Fast Casual Insurance Food Safety 191

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process.

Mobile Ordering 131

Mobile Ordering Certification Loyalty Program Kitchen Safety 131

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. We’re here to disrupt the food deliveries industry,” says Ben Thein, COO of Flytrex , an Israeli drone delivery company. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Aaron Allen & Associates

MAY 26, 2021

While many only think “restaurants” when thinking “foodservice,” we look at the entire global food ecosystem of $14.6T. COVID accelerated shifts that were going on for quite some time affecting the supply chain and restaurant suppliers including food distributors, service companies, technology, equipment, and more. .

Food Supply 59

Food Supply Food Safety Equipment Supplies 59