Modern Restaurant Management

OCTOBER 26, 2023

Restaurants that have an integrated POS solution are accepting payments more than any other function, but many also use these platforms for accounting services, inventory management, gift cards, mobile loyalty programs, and even leveraging internal customer data to drive social promotion and marketing campaigns.

Customer Experience 186

Customer Experience Loyalty Program Mobile Ordering Point of Sale 186

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

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Front of House Mobile Ordering Loyalty Program Back of House 199

Modern Restaurant Management

JULY 28, 2022

Your inventory on hand. Loyalty Programs. When registering for a loyalty, your customers give you some of their information to qualify. Loyalty programs also allow you to collect behavioral data. At scale, you’ll need a good loyalty program, or mobile ordering app provider to automate this for you.

Loyalty Program 202

Loyalty Program Mobile Ordering Email Marketing Online Ordering 202

Modern Restaurant Management

OCTOBER 20, 2023

This creates an opportunity for restaurants to bite into market share by enticing a budget-sensitive customer base with incentives like coupons and loyalty programs. As diners continue to prioritize saving money, however, they still need incentives to spend, such as coupons and loyalty programs that suit their needs.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

Modern Restaurant Management

JULY 13, 2021

Personalization is a key ingredient to dishing up a comprehensive customer experience, capturing valuable data and enabling brands to reach out to customers though several touchpoints that create the customer journey: the drive-thru, menu board, branded apps, kiosks and loyalty programs.

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Loyalty Program Fast Casual Customer Experience Customer Service 209

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 178

Loyalty Program Online Ordering Cash Management Point of Sale 178

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. In the best of circumstances, they should be linked to inventory and automated kitchens.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems.

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Management Management Mobile Ordering Point of Sale 120

7 Shifts

JULY 16, 2021

Sourcing Equipment. This includes but is not limited to your equipment, permits, menu, and marketing. Rent, equipment costs, supplies, marketing, and paying staff are among the costs you'll incur when just starting. A common way for coffee shops to get financed is through business loan programs. Obtain Funding.

License 461

License Hiring Equipment Point of Sale 461

7 Shifts

OCTOBER 31, 2022

Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Inventory management systems. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business.

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Point of Sale Back of House Document Download 398

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

MAY 9, 2023

Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive. Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.” Every dime of revenue can be captured before it falls through the cracks.

Mobile Ordering 164

Mobile Ordering Customer Experience Seasonal Menu Loyalty Program 164

Harbor Touch

DECEMBER 20, 2022

A POS system helps streamline operations by giving managers real-time access to sales data, inventory levels, and order status updates. This could include introducing loyalty programs, special offers, or custom menus based on customers’ past purchases. Introducing kitchen automation.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

DECEMBER 21, 2022

Slow movers tie up inventory -and the cash needed to by that inventory. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. – Richard Patrick, Co-Founder of Cathead Distillery.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #14: Equip your team with strategies to handle challenging guests. Restaurant Excellence Guideline #12: Enable your team to make decisions independently.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Squirrel Systems

MARCH 3, 2024

This involves meticulous inventory management to prevent overordering and minimize waste. From modern POS systems that enhance order accuracy to inventory management software that helps track stock levels in real-time, technology can reduce errors and save time.

Pricing 52

Pricing Loyalty Program Waste Social Media 52

The Restaurant Times

NOVEMBER 23, 2020

In order to avoid any billing problems such as bill duplication, the ordering system must be equipped with access control options that only allow specific staff members to reprint or delete the bills. Controls Inventory Levels. Inventory management is one of the most vital aspects of managing a restaurant.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

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Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

OCTOBER 11, 2021

Analyzing inventory data can help restaurants distinguish which items cost the least amount of money to prepare and incorporate those findings into the creation of patio-friendly LTOs or promotions.

Outdoor 191

Outdoor POS Front of House Seasonal Menu 191

Modern Restaurant Management

DECEMBER 16, 2021

Accurate forecasts help drive “smart” restaurant operations, like using daily sales to drive inventory decisions in smart ordering or smart prep. Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. Let’s Not Get Too Personal.

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2022 Hospitality Loyalty Program Point of Sale 182

Focus POS

DECEMBER 19, 2019

With robust reporting, you can easily identify ongoing trends during busy or slow periods and use the data to staff more appropriately, better forecast inventory needs, hold your staff accountable, reduce food waste and other costs, and offer more profitable promotions to customers. Loyalty and Marketing Tools. Online Ordering.

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POS Hospitality 2020 Loyalty Program 107

Modern Restaurant Management

JULY 5, 2023

For example, well-crafted integrations between software systems enable simplification and automation of order management, inventory control and customer relationship management. On top of the foundation are advanced methods to gather data, such as loyalty programs, new communication channels and customer relationship management.

Hospitality 172

Hospitality Customer Experience Loyalty Program Customer Service 172

Modern Restaurant Management

MAY 31, 2022

ERP systems streamline and automate inventory management, provide real-time low-stock notifications, allow users to download critical data, and improve overall visibility into the business. While it's common for retailers to leverage an enterprise resource planning (ERP) system, it could also benefit restaurants.

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Point of Sale POS Download Loyalty Program 187

The Restaurant Times

OCTOBER 21, 2020

The best bakery POS systems are equipped with features such as recipe management, detailed inventory tracking, and barcode management. As a bakery chain owner, you might face inventory problems while managing multiple outlets. Inventory Consumption. Top Features That You Should Look For In A Bakery POS.

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POS Inventory Loyalty Program Online Ordering 98

Modern Restaurant Management

DECEMBER 17, 2021

Finally, digital ordering helps restaurants foster digital relationships with their customers that can be used to drive loyalty, form personalized recommendations, and ultimately help drive revenue. Exhibit A: Starbucks launched their loyalty program happy hour where customers can redeem a BOGO promotional offer and earn double stars.

Loyalty Program 178

Loyalty Program Customer Experience Mobile Ordering Customer Service 178

MBB Hospitality

NOVEMBER 15, 2023

Implementing Food Costing Solutions With the right food costing solutions, restaurants can turn a meticulous eye to their inventory and procurement processes. With features like these, restaurants can minimize losses due to spoilage and ensure they are purchasing inventory at the optimal level and price.

Seasonal Menu 52

Seasonal Menu Food Waste Loyalty Program 52

BNG Point of Sale

MARCH 9, 2020

There are different technologies, payment methods, bookkeeping, inventory, and sales systems available to create an effective and efficient POS system. If your inventory is low, an automated system can proceed to request additional stock, all without involving manual review. The customer is then given a receipt. Point of sale software.

Point of Sale 95

Point of Sale POS Loyalty Program Inventory 95

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 122

Technology Operations Loyalty Program Point of Sale 122

BNG Point of Sale

OCTOBER 13, 2021

A POS targets pinpointed messages that match customer interests, thus aiding marketing initiatives, including gift cards and loyalty programs. There are two types of POS software: front-end software, where transactions are processed, and back-end software, where analytics, sales, inventory and other important data is stored.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

OCTOBER 18, 2022

Tech tools can help boost efficiency, reduce waste, staff smarter, as well as improve inventory, ordering, inspections, and more. It’s not enough to implement strict QA programs in your restaurant. You must also monitor your suppliers to be certain they have proper food safety protocols and structured QA programs in place.

Audits 182

Audits 2040 Food Safety Consumer Goods 182

Apicbase

MARCH 28, 2024

These include food production and inventory management. The department is responsible for purchasing and managing inventory, food preparation, cooking and plating, menu planning and pricing, food safety, and hygiene. Inventory turnover – is a metric used to determine how rapidly your inventory sells.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Operators should gravitate towards technology to automate inventory and track costs and sales to determine the best course of action.

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2022 Food Supply Back of House Kitchen Safety 176

Restaurant365

DECEMBER 17, 2019

However, the biggest factor in controlling food costs is improving your inventory management. An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Fixed Assets. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Restaurant365

JUNE 4, 2021

If you haven’t yet started a loyalty program, consider implementing one. Reward programs can engage your customers, encouraging them to visit more often and participate in specials. Loyalty programs can also include incentives to encourage referrals, which is a win-win for both your loyal customer and your restaurant.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Restaurant365

JULY 29, 2021

Increased focus on restaurant loyalty programs or custom mobile apps. Strong vendor relationships can help you ensure continuity in product, better pricing, and high-quality standards for inventory. Changes in restaurant layout to maximize outdoor space, plus adding temperature controls. Keep close tabs on PPP and RRF spending.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

OCTOBER 27, 2021

You can go for personalized marketing and appreciate their loyalty by greeting them and giving them discounts on their birthdays or other special occasions. Moreover, you can leverage your loyalty programs by offering tier-based or point-based programs to bolster customer loyalty and sales.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52