Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. Streamlined Menus with More Plant-Based Options and Sustainable Packaging. There will continue to be ample opportunities for growth in 2022 and beyond."

2022 208

2022 2030 Food Supply Recruiting 208

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. This article discusses how restaurant operators must invest in the right order taking software that ensures smooth operations and increases profitability. . Understands your restaurant’s needs.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages.

Technology 167

Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. Launched in the early phases of the BK mobile app and with no loyalty program infrastructure to support it, the BK Café subscription can't deliver tailored offers or customized interactions.

Loyalty Program 194

Loyalty Program Customer Service Consumer Goods Online Ordering 194

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. The challenges don’t stop there.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across "Quality, value, and innovation will always be relevant to the consumer, but we also need to recognize that in many ways the world has fundamentally changed."

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Restaurant365

JULY 29, 2021

Evolve, innovate, adapt. Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Considering all these changes, restaurants need to evolve, innovate, and adapt to a new kind of restaurant industry. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

SEPTEMBER 15, 2020

Choosing the right location is extremely important for sustaining a waffle business. Online Food Ordering. Online ordering services usually charge a percentage out of each order as commission, however listing on these platforms is free. . Kitchen Equipment . Designing The Menu.

License 52

License Social Media Online Ordering POS 52

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. Just Salad is the first restaurant investment for Closed Loop Partners, a New York-based investment firm and innovation center focused on scaling the circular economy in North America and beyond.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

The Food Corridor

APRIL 21, 2021

At The Food Corridor , our mission is to enable efficiency, growth, and innovation in local food. These forward-thinking programs offer training, guidance, support, and funding, as well as access to the kitchen space and equipment needed to take a food business to the next level. Cleveland Central Kitchen. HotBread Kitchen.

Food 98

Food Coaching Food Truck Website Management 98

The Food Corridor

MAY 10, 2021

It provides a hub of business innovation in the city by offering Pennsylvania food businesses affordable kitchen space in the pivotal early stages of their growth. The incubator and kitchen work hand-in-hand to provide the physical space as well as the support network for these enterprising chefs to build a sustainable income.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. PREP, an 83,500-square-foot culinary campus, houses multi-functional shared kitchen facilities featuring extensive equipment. Hot for Dave's Hot Chicken.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. A rising demand for comprehensive access to and centralization of customer data emerged in order to better understand customers and personalize their interactions.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) We have only seen the tip of the iceberg of innovation in this space. They are also able to offer orders for pick-up from their physical location.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options.

Technology 198

Technology Mobile Ordering Customer Experience Customer Service 198

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

DECEMBER 14, 2021

As we enter 2022, it’s extremely likely that we will see carryover and amplification of the current issues plaguing restaurants today — specifically staff shortages, increased labor costs, and supply chain problems affecting imported products and equipment. Dmytro Kostyk, CEO of Interactive Restaurant Technology.

2022 190

2022 Food Supply Mobile Ordering Customer Experience 190

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. After moving from Australia to NYC, I couldn’t be more excited to make my mark as a part of this innovative, culture-lead team.” ” Tyga Bites Launches. .”

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 144

Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives. Expanding e-commerce investments.

2020 190

2020 Mobile Ordering Guest Recovery Customer Service 190

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

AUGUST 15, 2022

Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs. Trend #2 – Growing Focus of Sustainability Importance. One of the biggest concerns is sustainability. Outside of the U.S.,

Operations 210

Operations Consumer Goods Sustainability Mobile Ordering 210

Modern Restaurant Management

DECEMBER 9, 2019

Operators who offer innovative benefits, like same-day pay, have an edge when it comes to finding and keeping restaurant staff. Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. ” Popmenu Raises Funds. Popmenu raised a $4.5

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Dunkin' Sustainability. Further details on participating restaurants and farms will be available in the coming weeks.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151