Modern Restaurant Management

FEBRUARY 25, 2020

reported strong growth and momentum in its restaurant services offerings, with a record-setting Valentine's Day in which Yelp’s reservation and waitlist software helped seat nearly 250,000 diners via Yelp2, a more than 2X increase YoY. owner of the Chili's® Grill & Bar brand. "Yelp WorkJam Acquires Forge.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. Another option is to look into government programs that might offer financial assistance for small businesses. Bars are social, vibrant, and entertaining places so consider how your design will showcase this.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. The importance of making guests feel comfortable.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Altering seating arrangements to improve spacing between guests.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s locations have industry-leading average unit volumes, which have only gotten stronger since the company overhauled its marketing technology stack, including an upgraded loyalty program, a new website and easier online ordering. I could not be happier with their experience and energy – it is outstanding!”

Franchise 471

Franchise Franchising Food Fast Casual 471

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

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Mobile Ordering Online Ordering Food Order Hospitality 378

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. “Invest in marketing , train your staff, and be ready. It's about being proactive.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

7 Shifts

JULY 1, 2024

It’s more than just thinking of the decorations, artsy drinks, and custom staff uniforms—you must also consider the type of entertainment you want to offer. Creating a blueprint will help you choose your equipment, fixtures, and seats while ensuring they fit inside your space. Do you want them to feel relaxed?

Bar 221

Bar License Food Supply Restaurant Law 221

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

The Rail

APRIL 11, 2024

Events and entertainment: Announce live music nights, sports viewings , or other special events. Showcase amenities: Remind guests about unique features like a gaming systems or patio seating. Create a loyalty program: Reward customers for joining your program by offering perks like discounts or birthday treats.

Email Marketing 130

Email Marketing Reservations Marketing Loyalty Program 130

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. Highlights of the enhanced design include a stacked stone fireplace, contemporary décor, comfortable and varied seating options, and a new buffet layout. The nearly 3,000 sq.

Franchise 307

Franchise Franchising Fast Casual Point of Sale 307

Touch Bistro

MAY 26, 2021

Consider Live Entertainment. So if it’s safe to do so, consider hiring local entertainment such as a band, DJ, or comedian for a special Independence Day performance. For instance, if you use a restaurant loyalty program like TouchBistro Loyalty , you can create personalized promotions based on past diner behavior.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

SpotOn

JULY 3, 2024

If you're lucky enough to have a patio space or outdoor seating area, happy hour can help maximize table turns in that section. They get a delicious full meal while making it to their seats in time (and if they're super pressed for time, they can order ahead ). It doesn't have to be about the deals.

Social Media 98

Social Media Point of Sale Bar Brewery 98

BNG Point of Sale

SEPTEMBER 7, 2021

Be it a delay in seating customers, offering the menu, taking the order, bringing in the food, or the bill; time lags can ruin the customer’s experience. If there are already people in line, and you think it will take about an hour to get the next group of customers seated, inform them of this. Ensure Accurate Wait Timings .

Customer Service 52

Customer Service Point of Sale Customer Experience Loyalty Program 52

Focus POS

OCTOBER 7, 2019

If they are placed on tables for self-ordering, they can also serve as additional advertising space to promote menu items and specials, or to provide entertainment (such as a trivia game) for customers waiting on their food to arrive. The sooner a hungry diner can be seated and start ordering, the happier they’ll be with the experience.

Point of Sale 76

Point of Sale Mobile Ordering POS Back of House 76

Touch Bistro

JULY 15, 2021

free WiFi, online ordering, or outdoor seating). special events like a seasonal brunch or live entertainment). Loyalty Marketing. A loyalty program can actually increase your sales by up to 30%. . Naturally, to earn their loyalty, you need to provide a great customer experience and delicious food.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 4, 2020

Theme parks and other outdoor entertainments. This shift is impacting the traditional retail and leisure industries with value transferring to companies that offer ecommerce and digital-entertainment options. restaurant customers now use loyalty and rewards programs, and 44.2 Beauty care, SPA, and fitness center.

Loyalty Program 365

Loyalty Program Online Ordering Consumer Goods Fast Casual 365

Apicbase

JUNE 16, 2023

Revenue Per Seat Hour (RevPASH) This metric measures how much revenue a restaurant generates during each hour that a table is occupied. To calculate RevPASH: RevPASH = Revenues / Seat Hours. Seat Hours = Number of Seats x Hours Open.) You can use this metric with Average Customer Headcount to optimise staff scheduling.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020 481

2020 Loyalty Program 2019 Point of Sale 481

Modern Restaurant Management

JUNE 3, 2021

A whopping 88 percent will dine inside fast casual and fast food restaurants, but there are high expectations for safety protocols including sanitized tables (70 percent), staff wearing masks (69 percent) and/or gloves (51 percent), and limited seating (52 percent). percent) or live entertainment (27.0 Drive-thrus wanted. Mobile Apps.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

JUNE 19, 2020

Capacity Monitor : Allows a host to set their maximum seating capacity and will alert them if they are approaching 90% or have exceeded capacity. xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. Ecolab Science Certified Program.

Food Safety 364

Food Safety Customer Experience Website Management Employee Relations 364

Modern Restaurant Management

JULY 20, 2021

"This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty." The research from Merlin Entertainments and Oracle Food and Beverage looks at how consumers are traveling this summer, while COVID-19 still lingers. " On Premise Impact.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

NOVEMBER 20, 2019

McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

Franchise 263

Franchise Franchising Customer Experience 2020 263

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” To access the Leading a Fair Kitchen, free, online leadership training program, chefs and operators can visit FairKitchens.com for step-by-step instructions.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

APRIL 20, 2021

. “Hospitality operators should be prepared to meet this demand — both from an operational and technological standpoint — to keep guests safe and provide the types of hospitality experiences that will foster long-term loyalty with customers. This is +14pp higher than those comfortable with indoor seating.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 444

Franchise Franchising Loyalty Program 2022 444

Modern Restaurant Management

DECEMBER 31, 2019

Imagine live entertainment featuring the guests themselves (open mic nights, talent shows) or restaurants offering foods and drinks with unexpected flavors and textures, specifically designed to be enjoyed in the restaurant. .”-Food Fanatic Chef Aaron Gregory. Driving Traffic Drives Creativity. Consumers will crave transparency.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Squirrel Systems

FEBRUARY 24, 2021

Other safety precautions worth considering are – getting rid of physical menus (60% of consumers support this) and eliminating communal seating (67% consumer support) 3. This means that offering restaurant loyalty programs like gift cards, for example, are more than just boxes to tick when it comes to creating a well-rounded guest experience.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split.

2020 553

2020 Mobile Ordering Hotels Food Safety 553