7 Shifts

AUGUST 19, 2020

Recommended Reading: How to Write a Strong Mission Statement The combination of high expectations, in-depth training, continuous support, and career growth all come together to create a workplace culture your staff will feel proud to be part of. Happier, motivated staff results in reduced turnover and better customer service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. This helps ensure adherence to safety protocols that protect staff and patrons and limits liability for the owner as well.

Food Safety 172

Food Safety Certification Employee Relations Restaurant Law 172

Squirrel Systems

MARCH 8, 2024

These robots are designed to work alongside human staff, handling repetitive, hot, and greasy tasks, thereby reducing workplace hazards and freeing human workers to focus on more complex culinary and customer service functions. Front-of-House Robots In the dining area, robots are being employed as servers and hosts.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Modern Restaurant Management

JUNE 22, 2021

Operators can help ease these employees back into work by over communicating the safety of their environments and the benefits of jobs, overall. This includes incentives such as enhanced benefits, sign-on bonuses, or flexible hours. To any new or returning employee that doesn’t sound like a fun environment to work in.

Back of House 207

Back of House Communication Hiring Magazine 207

Modern Restaurant Management

SEPTEMBER 8, 2021

According to PwC, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. For those employees that have already returned to work , 42 percent said safety measures enacted by management were either ineffective or not strictly enforced. What Can You Do Now?

Kitchen Safety 196

Kitchen Safety Employee Relations Communication Point of Sale 196

Modern Restaurant Management

JUNE 3, 2021

Prioritize health and safety : At the height of the pandemic, most restaurants enacted measures to protect employees and customers, such as blocking off every other table, requiring masks and erecting plastic barriers between tables and at the bar.

Ordering 180

Ordering Front of House Hiring Recruiting 180

Hot Schedules

JUNE 25, 2020

In addition, many locales have new and variable rules regarding tip credits, workplace safety, and paid leave. We spoke to COO of Smokey Bones to discuss their strategy behind the ghost kitchen partnership with Kitchen United and their focus on enhancing the delivery experience by adopting a technology-first culture.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Modern Restaurant Management

JUNE 17, 2020

Also, throw into the mix the enhanced safety and cleaning measures dining establishments now are taking (even if the restaurant was perfectly sanitary before), all of which are new and time consuming. Let the patrons know what you are doing to assist with safety measures. Share that you have enhanced protocols for sanitization.

Employee Relations 198

Employee Relations Food Safety Small Business Government 198

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Another profound shift in the industry is the way staff is now expected to interact with their customers.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Ken Burgin

FEBRUARY 13, 2024

What are the safety and hygiene standards in the kitchen? Applicants will be keen to know about the adherence to health and safety regulations, cleanliness standards, and how the restaurant ensures a safe working environment. How is performance evaluated, and is feedback welcome? How does the team work together, and how will I fit in?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Goliath Consulting

SEPTEMBER 27, 2020

We previously discussed social distancing and contact-free technology that offered safety solutions during the pandemic. With AI, however, restaurants are positioned to collect relevant data, thereby improving their customer service, creating a better training experience for employees, and fostering a safe workplace culture” (7).

Technology 158

Technology Mobile Ordering Food Safety Customer Service 158

Modern Restaurant Management

JANUARY 8, 2024

The likelihood is that the existing technology will continue to improve, becoming even more seamless, including contactless solutions, AI, automation, enhanced data analytics, and improved software integrations. Seamless transitions from one program to another will be key to the enhanced loyalty area.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Black Box Intelligence

AUGUST 5, 2021

Safety concerns. Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . Opportunities in other sectors. Unemployment benefits. The state of staffing and recruiting.

Recruiting 98

Recruiting 2021 Management Management 98

Modern Restaurant Management

JULY 6, 2020

Workplace Safety : Many companies for the first time have learned of the requirement to implement an Injury and Illness Prevention Plan (or IIPP) to protect employees from workplace injuries.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Black Box Intelligence

AUGUST 5, 2021

Safety concerns. Some experts pointed to enhanced unemployment benefits as a deterrent for employees returning to work, although recent evidence shows that cutting those benefits doesn’t significantly reduce the labor shortage. . Opportunities in other sectors. Unemployment benefits. The state of staffing and recruiting.

Recruiting 71

Recruiting 2021 Management Management 71

Society Insurance

OCTOBER 12, 2022

However, public safety also needs to be taken into account. Related Reading: Safeguarding Your Outdoor Dining Area 3 Outdoor Dining Tips to Enhance the Customer Experience. Streateries Today and in the Future. Streateries emerged across the U.S. in 2020, but remain popular today. It appears they are both here to stay.

Insurance 52

Insurance Outdoor Kitchen Safety Dine-in 52

EATER

AUGUST 3, 2020

The machine operator didn’t want to be publicly identified for fear of reprisal, but he told Civil Eats that he’s worried about his safety since the coronavirus began to spread at meatpacking plants in March. That’s how a decade-long employee for Tyson Foods, Inc. Still, the coronavirus continues to take a toll on them. food supply.

Food 110

Food Kitchen Safety Front of House Food Safety 110

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. Lunch traffic, which was down -4 percent this May compared to a year ago and -10 percent compared to two years ago, will depend on the return to offices and workplaces and more midday activities, like shopping.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

OCTOBER 22, 2020

Contactless ordering and delivery, curbside pick-up and socially distanced patio seating are just a few of the amenities featured at Holsom that balances safety and convenience of its guests. The brand will continue to implement preventative health and safety measures recommended by the CDC. ” Delivering Jobs. .

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JANUARY 2, 2024

The artistry of chefs and the creativity of restaurateurs will continue to be at the forefront, while these tools become operational enhancers. As we head into 2024, we are seeing food safety become more top of mind for consumers and more mainstream media talk about its risk. The cultivated meat industry is entering its next chapter.

2024 197

2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

DECEMBER 27, 2022

Luckily, tech solutions have become more affordable and accessible for food businesses of all sizes and budgets, allowing them to increase transparency, accuracy, safety, and quality. . Your restaurant may be prioritizing safety and quality efforts, but are all your suppliers aligned with your safety and quality standards?

Food Safety 226

Food Safety Audits Food Supply Food 226

Modern Restaurant Management

MARCH 3, 2021

In the most recent of a series of guidance, the Occupational Safety and Health Administration (“OSHA”) issued “ Protecting Workers: Guidance on Mitigating and Preventing the Spread of COVID-19 in the Workplace ,” on January 29. That duty extends to limiting the spread of COVID-19 in the workplace.

Employee Relations 160

Employee Relations Food Safety Restaurant Law Education 160

Apicbase

DECEMBER 8, 2022

Additionally, hygiene and food safety standards are still very much on people’s minds (as they should be!), The emphasis on safety has prompted many food brands to redesign their restaurant: to reduce shared touchpoints, maximise open space, improve air quality, and implement more easy-to-clean materials. Value for money is key.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe. US Foods Holding Corp. ” Pickup Pods.

Food Supply 102

Food Supply Kitchen Safety Cash Management Food Safety 102

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.

Hospitality 40

Hospitality Food Safety Kitchen Safety Food 40

Modern Restaurant Management

MAY 7, 2020

We’ve already been following enhanced hygiene protocols and taking the temperature of all employees who enter the market. The restaurants are also implementing enhanced cleaning and sanitation procedures: There will be dedicated team members whose sole job is to constantly clean countertops, tables, chairs, door handles and more.

Food Safety 205

Food Safety Front of House Back of House Seating 205

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Touchless cleaning for the safety of employees.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

OCTOBER 29, 2019

As part of El Pollo Loco’s dedication to its Hispanic roots, the company has signed the Hispanic Promise – the first-of-its-kind national pledge to hire, promote, retain and celebrate Hispanics in the workplace. “We are proud to make this pledge and we invite other restaurant and QSR companies to do the same.”

Food Supply 87

Food Supply Franchise Franchising Customer Experience 87

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. ” – Delivering on Restaurant Rewards. ” U.S.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

JUNE 12, 2020

As a new initiative offering valuable education opportunities, business skills and training, and enhanced career prospects, Dunkin’ has launched a new partnership with Southern New Hampshire University (SNHU) to offer low-cost college degrees to its independent franchisees and their employees.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

AUGUST 19, 2020

PopID, a Cali Group company, today announced the city-wide deployment of its PopPay “face-pay” service following the successful roll-out of the company’s PopEntry facial recognition device that lets workers and students safely “scan-in” to their workplace and college campus facilities.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

JUNE 19, 2020

Health & Safety Measures : Businesses can tell consumers if they are enforcing social distancing, sanitizing between customers, mandating staff wear masks and/or gloves, providing hand sanitizer or contactless payment, and more, top photo. This will also help better surface if a business is offering takeout, delivery and curbside pickup.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

7 Shifts

SEPTEMBER 19, 2019

Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards. Related reading: [Study] Is Workplace Happiness All About Pay? Enhance Your Management Skills for Better Team Performance.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

MARCH 11, 2020

To make this role easier, US Foods is introducing new enhancements to its Tipping Point program, specifically designed to help operators introduce new menu items and train staff on how to more effectively drive sales for Scoop products on the menu. To date, over 60,000 products from 51 countries have earned GFCO certification.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Culinary Digital

MAY 23, 2022

It helps improve immune function in several ways, such as enhancing the phagocytic activity of white blood cells. They usually do not have a dedicated safety professional to fight against evil. Without one, the responsibility for workplace safety falls to the owner or manager.

Dietary Restrictions 52

Dietary Restrictions Food Safety Kitchen Safety Travel 52

Modern Restaurant Management

JUNE 24, 2020

Tripadvisor® launched a new suite of “Travel Safe” tools to help consumers find, filter for, and validate health and safety information to feel more confident with their future travel choices across town and around the world. Travel Safe features are available in all 49 markets where Tripadvisor operates.

Guest Recovery 216

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 216

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. With a sharp focus on food safety since the pandemic's beginning, robots remove the need for human touch and cross-contamination. For part two, click here.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167