The Rail

OCTOBER 7, 2022

By Violetta Njunina, Contributor In 2018, restaurants served over 200 million guests , and employed over 9.9 This scale of operation only seems to be on the rise, with the projected number of restaurant employees expected to grow to 17.2 The Importance of Food Safety Training. Training Material. million food workers.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

Culinary Cues

MAY 5, 2021

I have been asked to provide potential solutions for a generations long dilemma in the hospitality industry, a dilemma that has resulted in physical, mental, and emotional burnout and even a dependence on drugs and alcohol to serve as a band-aid for the wounds that are formed. “My Is there truth to this? Is this true? So, what’s the solution?

Hotels 415

Hotels Coaching Employee Relations Training 415

Ken Burgin

JULY 25, 2023

Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. This can help with balance and poise while serving. The fastest and driest wins!

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Modern Restaurant Management

FEBRUARY 14, 2023

Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence. To accomplish this: Improve training efforts. Leverage new employees’ tech expertise.

Food Safety 186

Food Safety Kitchen Safety Loyalty Program Employee Relations 186

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MARCH 25, 2022

According to 7shifts own data, the average amount of sales per day in 2022 for quick-serve and fast casual restaurants hovers around $4,680.20. What 3,700 Restaurant Employees are Looking For To Stay Engaged. Roles titled Trainee or Training has grown substantially compared to last year, up 130% and 79%, respectively.

Fast Casual 370

Fast Casual Casual Front of House Point of Sale 370

Culinary Cues

SEPTEMBER 30, 2021

So, here is what we know and what we must learn to work with: [] COVID PROTOCOLS WILL LIKELY BE WITH US FOR SOME TIME: You’re tired of it, your employees are tired of it, and your customers are tired of, but it is the second-best tool in your toy chest (next to the vaccine) to help keep this pandemic under control and keep everyone safe.

Food Supply 416

Food Supply Employee Relations Kitchen Safety Social Media 416

7 Shifts

NOVEMBER 8, 2023

Food safety The Colorado Department of Public Health and Environment regulates how restaurant employees must handle the food they prepare and serve. Anyone 18 years old and older can serve alcohol—but 18-year-olds can only pour and serve under the supervision of someone 21 or older.

Restaurant Law 222

Restaurant Law Food Safety Employee Relations Article 222

Modern Restaurant Management

JUNE 6, 2023

Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. Obviously, you can’t serve a piece of undercooked poultry to a diner and expect to avoid trouble. Train your staff. Share your food safety plan with staff members, and train them to follow it.

Food Safety 175

Food Safety Management Management Kitchen Safety 175

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Unexpected downtime, when paired with a swift return to work, can present new risks to restaurant employees.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

7 Shifts

MAY 23, 2024

However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on. Why should you create a restaurant budget?

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. We’re giving you the scoop on why you should care about employee engagement and how you can track it, and sharing tips for how to use this data to gamify staff performance and boost engagement.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

NOVEMBER 2, 2023

Revealing what it’s really like to serve as a health inspector, she tackles the issues and experiences many inspectors face but rarely discuss in public forums. Having written over 300 articles for national trade magazines, I am often asked about industry-related topics. Training and education are imperative.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 212

License Point of Sale Employee Relations Restaurant Law 212

Sling

FEBRUARY 10, 2021

It’s a way for your employees to connect with your customers, forge customer loyalty, and make a good name for your business — all while bringing in more revenue for your bottom line. In addition, when an employee performs suggestive selling correctly, the customer feels like your business really cares. What Is Suggestive Selling?

Training 78

Training Employee Relations Customer Experience Customer Service 78

7 Shifts

MARCH 23, 2022

Since then, the brand has grown to 16 locations across Michigan, continuing to serve those beloved All-American classics. When it came to employee scheduling, National Coney Island had about as many methods as it did locations. It was a two-day training for managers.” The restaurant industry has. Table of Contents. says Buck. “So

Front of House 369

Front of House Back of House Communication Employee Relations 369

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things. That may not be true.

2023 120

2023 2024 Insurance Employee Relations 120

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. This part of the job is arguably the most multi-faceted. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

OCTOBER 23, 2019

The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. When I asked for a drink, the bartender told me that she couldn’t serve me because the computer system was down. Employees are reluctant to ask for help for fear of being frowned upon or disregarded.

Hospitality 206

Hospitality Employee Relations Cash Management Training 206

Modern Restaurant Management

SEPTEMBER 22, 2021

Remember that it can also be expensive to hire and train new employees. Therefore, if you have exceptional employees at your restaurant, do everything you can to keep them around. In general, overhead expenses related to food and beverages should be between 35 and 40 percent of your total revenue. Licensing and Permits.

License 175

License Employee Relations Equipment Food Supply 175

Culinary Cues

OCTOBER 24, 2020

There is certainly nothing wrong with this approach except that the result is typically an operation that lacks inspiration, lacks soul, and attracts employees who are less interested in passion and far more content to align with the operation that provides a dependable paycheck. PLAN BETTER – TRAIN HARDER.

Menu 388

Menu Seasonal Menu Front of House Café 388

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Make sure your bartenders know when to stop serving patrons.

Bar 178

Bar Insurance Restaurant Law Point of Sale 178

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

MARCH 3, 2021

The guidance informs employees of what they should know. In addition, the guidance, while characterized by OSHA as making recommendations that are “advisory in nature,” appear to impose additional obligations on employers to make their workplaces safe for employees as the COVID-19 pandemic trudges into 2021.

Employee Relations 156

Employee Relations Food Safety Restaurant Law Education 156

7 Shifts

APRIL 3, 2023

We are not in the business of culinary products and beverages; we are in the business of people who happen to serve food and drinks. A great first step to prioritizing wellness and mental health is for leaders to model healthful behavior to our coworkers and employees. How to prioritize workplace mental health.

Food Safety 195

Food Safety Education Communication Hospitality 195

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit. What an honor it is to cook for others.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

Modern Restaurant Management

DECEMBER 23, 2021

Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. Make sure your bartenders know when to stop serving patrons.

Insurance 209

Insurance Restaurant Law Point of Sale Training 209

Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. PLAN BETTER – TRAIN HARDER. We can easily apply Dickens profound human summary to the state of the restaurant industry today. Now is the time – “It is the best of times”.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

Culinary Cues

MAY 28, 2022

If the family were defined as a team, it would be the kitchen that served as the locker room and the playing field. We work hard, very hard physically, mentally, and even emotionally through the process of preparing and serving delicious food. PLAN BETTER – TRAIN HARDER. A small step, but a giant leap for any restaurant.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. Hire skilled kitchen staff and train them. Trained kitchen staff who communicate and work well together will deliver food promptly. Ensure waiters are well-trained. A tense atmosphere. Reduced revenue and profits.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JANUARY 26, 2023

Other supply chain related events, which spanned from restaurant equipment (creating issues for restaurant development and timing) to the Avian flu/eggflation issues, also negatively impacted the industry. Restaurants must also learn to operate with fewer employees and rely more on technology. Are some doing well and others not so?

2023 186

2023 Franchise Franchising Employee Relations 186

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. I have been serving plant based charcuterie since 2008.Broccoli Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. He assured me he would only use it to trade shifts.

Leadership 195

Leadership FOH BOH Website Management 195

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. The only time when pay is strictly related to the job title is when you only give back what is expected.

Workshop 361

Workshop Article Uniforms Take-out 361

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 191

Kitchen Safety Employee Relations Communication Point of Sale 191