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Prioritize Staff Training : Restaurants should prioritize structured alcohol service training to ensure employees can effectively identify and mitigate risks. Team-wide training should be conducted at least annually and after an incident occurs to reinforce responsible alcohol service practices and ensure staff remain prepared.
After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. restaurants broke records with projected sales of $1.1 Additionally, labor shortages remain a critical pain point, driving up wages across the industry. Navigating Emerging Challenges in Profitability In 2024, U.S.
In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.
POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Also rising?
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
Hiring and TrainingEmployees for Business Growth Effective scaling of operations calls on a qualified and committed workforce. Beyond hiring, ongoing training of current staff improves output and maintains seamless operations. Restaurants that use automation solutions save money on labor and minimize human error.
Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Sales Exceptions Reports : Spot voids, refunds, and discounts to minimize losses and detect irregularities.
Import payroll data, configure the system, and train your staff. Payroll automation saves time, reduces costs, and boosts employee satisfaction, making it a must-have for any restaurant. Tracking Employee Hours Automatically Automated time tracking eliminates the hassle of manual timesheets and punch cards.
Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Steps to Calculate Gross Profit Margin Find your total sales revenue for a specific period. Subtract CoGS from total sales to get gross profit.
Related: The Essential Guide to Restaurant Inventory Management Software 3. One technological element to focus on is your point-of-sale (POS) system. A restaurant POS system helps you process payments and manage details of your business from inventory tracking to employee scheduling to creating reports on best-selling items.
From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Over time, these registers became more advanced, and they morphed into becoming multi-use point-of-sale or POS systems for restaurants.
The food cost formula is a key metric used in the restaurant industry to determine how much a business spends on ingredients compared to its revenue from food sales. Reduce Waste : Track daily waste, use FIFO (First In, First Out), and train staff on portion control. Whole Wheat Bun $0.30 Avocado(1/4) $1.20 Lettuce(1 leaf) $0.15
Many restaurant owners reach a point where the system no longer fits their operational needs or budget. Backup and Transition : Export your sales and customer data. 150 x months left) Once you’ve reviewed these points, it’s also crucial to be aware of potential challenges that could complicate the cancellation process.
Related video from YouTube What Is PCI Compliance? Seasonal workers and new hires require ongoing security training, making consistent protection harder to maintain. PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches. Heres what you need to know: What is PCI Compliance?
Direct Deposit : Ensure timely and secure employee payments. On top of that, accurate tip tracking and distribution is a must – not only for keeping employees happy but also for staying compliant with regulations. Reduce errors, save money, and streamline operations with our easy-to-use payroll system designed for restaurants.
One of the most overlooked tools in your operation is your point of sale (POS) system. Whether you’re just about to hang the “Open for Business” sign on your front door, or you’re a business ready to expand, you need to think about your point of sale system (otherwise known as POS).
This calculation involves dividing the cost of food sold by the total food sales and multiplying the result by 100 to get the food cost. Discovering new ways to reduce costs in restaurant management can boost profits. Focusing on making more money is essential to keep your business successful in the long run.
Understanding Accounting for Restaurant Business Methods Although accounting for restaurant businesses is a topic that many restaurateurs try to avoid, it is an essential element of running a business. You cannot manage your restaurant properly without going into the accounting details. But the importance of this administration cannot be emphasized.
Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. Staff training is equally important. Employees need to know how to handle mobile orders, process payments, and assist customers with the new system. Ease of Implementation in U.S.
The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customer experience. Let’s walk through the essential points you’ll need to know as you begin your research: What is a POS system for a restaurant? Should you choose a legacy or a mobile POS system?
The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Launch : Test thoroughly, train staff, and maintain the system regularly to ensure smooth operations. Staff Size : Figure out how many employees will need access to the system and their access levels. Transaction fees: 2.2%4.5%
There are many benefits of including these kiosks in a fast casual or quick service restaurant: Save on labor costs because you won’t need as many employees to take orders. Promote specific items and market new foods, driving sales where you need them. Self-order kiosks can range in size and use. Some kiosks can cost up to $5,000.
A single percentage point difference in food costs or labor can be the difference between profit and loss. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management. It’s the invisible framework that supports informed decision-making, ensures regulatory compliance, and illuminates the path to sustained growth.
Employee benefits are excluded; however, it should also be included in analyzing actual cost associated with total labor cost.” Food/Beverage Sales: What percentage of your revenue should be coming from food and what percentage of sales are from beverages. Labor Cost: The cost incurred by a business to pay its staff.
Train Culture, Not Just Skills Scaling a restaurant isn’t just about opening doors and plugging in new fryers. Invest in training programs that go beyond mechanics and into mindset. Use Technology Like a Pro, Not a Fanboy Point-of-sale systems, reservation platforms, inventory management apps — these aren't flashy gadgets.
Steps to Implement : Input accurate allergen data, train staff, and regularly audit for compliance. Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. Key Features to Look For : Allergen tagging, menu customization, real-time updates, and integration with kitchen systems.
While a seemingly small detail, the proper management of tips can significantly impact a restaurant’s financial health and its employees’ satisfaction. Is it not a paradox that in the bustling world of restaurants, where every cent counts, the handling of tips often falls through the cracks? Curious to find out more?
Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Among delivery apps, DoorDash is the clear favorite.
As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you trainemployees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.
Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.
"We want to remain optimistic, so this initiative shows solidarity within our restaurant community and hopefully reassures our guests that if they aren't able to visit us at this point in time, we'll be here for them when things settle down." Click here to learn the 10 steps to take now.
Cardless programs reduce the number of high-touch surfaces for customers and staff and serve the additional benefit of eliminating issues related to card replacement. When establishing a new loyalty program, the process should be simple and easy for employees to learn and for customers to use. McKinsey & Co. McKinsey & Co.
Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19. Good mechanical design starts with ventilation, filtration and proper airflow relation. In a post COVID-19 world, restaurant design must evolve and adapt to the new normal. Architectural Considerations in HVAC.
The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”
Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales.
Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.
We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). .” Our priority is to reinforce prevention to protect both our employees and our guests. Eat healthier.” We ensure food safety.
But how have they stacked up when it comes to sales and labor this year versus the same period in 2021? QSR Sales are trending upwards. QSR Sales are trending upwards. According to 7shifts own data, the average amount of sales per day in 2022 for quick-serve and fast casual restaurants hovers around $4,680.20.
In the end, the purpose of the ingredients you buy is ultimately to translate into sales. The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. So, if the cost of goods is not the chef’s responsibility, then where does the buck stop?
Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Cross-Train Your Employees. Plus, that schedule almost rarely ends up going as planned.
The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. The guidance builds on already established best practices and available requirements that address specific health and safety concerns related to the spread of COVID-19. Employee health.
Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. 31 and beyond. Understand Your State’s Dram Laws.
The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. A drop in employee retention & difficulty in hiring.
In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.
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