Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. As employees were forced to work from home, businesses were forced to adapt to the changing climate of corporate office work. Loyalty programs and customer retention techniques.

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Key Takeaways.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. To be able to offer these types of resources means a lot.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. March Sales Decline. percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

The Restaurant Times

OCTOBER 11, 2021

Restaurants are often dependent on a mix of quality, uniqueness, and good service in order to sustain and grow their business. This is because branding isn’t just a one-and-done action — it’s an ongoing process that must change and adapt to different circumstances, as well as building up the business in a sustainable fashion.

Marketing 52

Marketing Social Media Loyalty Program Website Management 52

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items. Health Care Without Harm.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Increased focus on restaurant loyalty programs or custom mobile apps. Changes in restaurant layout to maximize outdoor space, plus adding temperature controls.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Brand Engagement. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. We’ve seen how robotics can improve not only the customer experience, but the employee experience.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Improve employee performance. Elo’s Sonal Apte, vice president of retail and hospitality. Reduce theft.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

NOVEMBER 20, 2019

McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The Awards are one of these programs.” ” said Dawn Padmore, VP of Awards.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. The US Foods Ghost Kitchen program also recently expanded its concept offerings from six to 12.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Two-Hens Growth Fueled by Accelerator Program. SpotOn Secures $50M Funding.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Restaurant and bar related concerns.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 189

2020 Food Safety Hotels Dine-in 189

Apicbase

JUNE 16, 2023

How to Process Restaurant Metrics To process restaurant metrics, you must gather data on various aspects of your restaurant’s operations, such as sales, expenses, customer satisfaction, and employee performance. There are several vendor management metrics, but an important one is related to timely deliveries.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “We are thrilled Megan will be spearheading our winemaking program,” says Vintner Kathryn Hall. Donal Neilan. Megan Gunderson.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

OCTOBER 29, 2020

Lunchbox plans to use the capital to scale growth nationally to serve the restaurant industry’s need for efficient and revenue-driven solutions to sustain the current economic depression. Coatue’s Rahul Kishore and Bennett Siegel will join Lunchbox’s board of directors as part of the new investment. He joined the U.S.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. Often times, a happy employee equates to happy guests. ports covered by Global Port Tracker handled 1.82 That was up 5.7

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122