QSR Automations

DECEMBER 22, 2023

Of course, it’s still advisable to provide good support over the phone if your customers need help from one of your employees, as well as monitor those calls for future improvements. Software for managing customer relations already exists and is used by many companies in various branches of the industry.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Beyond that, they can adjust pricing throughout the day, store recipes for your staff, and let you know who’s pouring heavy. Tracking and redeeming loyalty points should be a snap.

POS 40

POS Bar Brewery Customer Service 40

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 4, 2021

The data further signaled that price increases have had a significant impact on consumer restaurant habits. Nearly two-thirds (63 percent) of participants indicated they have ordered or visited less due to higher prices. Consumers ranked local chains as their second most desired type of apps and loyalty programs.

2021 146

2021 Fast Casual Mobile Ordering Social Media 146

Sling

AUGUST 4, 2021

Workforce optimization (WFO) is a set of strategies that help you automate essential processes, maintain data visibility, comply with legal ordinances, and solve business problems related to your staff. By optimizing your workforce, you can gain more control over both the way your employees work and the costs associated with this activity.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

BNG Point of Sale

OCTOBER 13, 2021

How Does a Point of Sale System Benefit Retail Employees? Benefits of a POS System for Retail Employees. Employee-management tools are integrated into modern cloud-based point-of-sale software. A POS motivates employees to be more productive because of the all-in-one system and its cutting-edge features.

Retail 52

Retail POS Point of Sale Employee Relations 52

The Restaurant Times

FEBRUARY 28, 2023

Restaurant owners have a wealth of data, from employee records, distribution network logistics, self-service kiosks, and e-commerce figures to social networking reviews. Analyzing the metrics and reports related to your operations becomes essential to your role as the restaurant manager as the competition for customers grows more fierce.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Lavu

FEBRUARY 12, 2020

In its place, make a top-selling special flavor a permanent menu item. 3 Examples of How Knowing Your Best-Sellers Can Help Boost Sales: Create special promotions for the best sellers , like purchase two pints of ice cream for a discount. For instance, you might be selling the ice cream too cheap and can’t cover all related costs.

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Next Restaurants

JUNE 30, 2021

The success of your restaurant depends on the experience and talents of the key employees : restaurant director, chef, barista, and bartender. It is important to understand local labor law and relations with trade unions in your business segment. Different price segments have their own rules of advertising and promotion.

Bar 97

Bar Seasonal Menu Advertising Restaurant Law 97

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

DECEMBER 2, 2019

managing employees. By centralizing your food cost data, even across locations, you can set up alerts to vendor prices changes, proactively staying on top of expenses and making related menu adjustments. These insights can inform menu adjustments and special promotions. Optimizing your labor costs.

Management 97

Management Management Point of Sale Inventory 97

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Notch

JANUARY 23, 2019

You can find the cheapest place to purchase food—but you can’t control the weather conditions, or gas prices that may cause food prices to rise. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

You can find the cheapest place to purchase food—but you can’t control the weather conditions, or gas prices that may cause food prices to rise. Here’s an example: One restaurant manager we’ve connected with occasionally removes the trash cans from his kitchen and replaces them with food scrap boxes, labeled with each employee's name.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. Economic shifts have significantly impacted consumer behavior, with 72.1

Online Ordering 132

Online Ordering Ordering 2024 Hiring 132

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 100

2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. Copper Branchofficially launched its new Cauliflower Crust Flatbread program. Health Care Without Harm.

Hospitality 149

Hospitality Food Consumer Goods Point of Sale 149

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). " Karamo's "I Am Perfectly Designed" – which celebrates accepting and loving who you are, exactly as you are – is now available for educators to purchase with grant on the First Book Marketplace, along with thousands of other books 50-90% off retail price. "The

Franchise 92

Franchise Franchising Loyalty Program Book 92

Restaurant Clicks

NOVEMBER 5, 2017

You don’t need another employee asking YOU what to do. Promotions and specials. Marketing automations – birthday email program, loyalty systems, and more. PR – Public relations and press releases. That list only relates to the digital marketing. PR – Public relations. Facebook Posts.

Marketing 61

Marketing Email Marketing SEO Social Media 61

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 164

2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Reduce theft.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 147

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” reducing to approximately 3.0x by the end of fiscal 2021. SpotOn Secures $50M Funding.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp.

2020 157

2020 Fast Casual Food Safety Guest Recovery 157

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Better value for customers who won’t pay fees or higher menu prices associated with delivery. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. That was up 5.7

Mobile Ordering 103

Mobile Ordering Online Ordering Point of Sale POS 103

Modern Restaurant Management

OCTOBER 29, 2020

. “Core to our founding mission is a commitment to providing multiple solutions for restaurants to come online in a way that makes sense for their business, and this new program is another way restaurants can adapt to the new normal. Get the Holiday Scoop. US Foods Holding Corp. Giordano's Selects SevenRooms.

Online Ordering 132

Online Ordering Customer Service Seasonal Menu Food Order 132

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., based company specializing in online, mobile, and call center integrations for the restaurant industry. fast-growing category.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

DECEMBER 31, 2019

Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. Big and high-end players are getting (and are in) the game. GJ Hart, CEO at Torchy’s Tacos.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142

Modern Restaurant Management

NOVEMBER 2, 2020

Menu price changes. Finally, they asked survey respondents if they had raised or lowered their menu prices in response to the pandemic, and how their guests have reacted to those additional costs. Nearly 42 percentsaid they did raise their prices to make up for lower capacity and demand. percent to a score of 80.

2020 218

2020 Mobile Ordering Hotels Food Safety 218

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible.

Guest Recovery 134

Guest Recovery Food Safety Employee Relations Mobile Ordering 134

EATER

JULY 22, 2021

And that was before the fall and winter surges, which resulted in an exponential rise in virus-related hospitalizations and deaths , followed by new rounds of closures and restrictions. A to-go terrine exemplifies the expansion of Reverence’s takeout program throughout the pandemic. shed nearly 4 million industry jobs out of 15.6

Fine Dining 110

Fine Dining Back of House Dine-in Front of House 110