Culinary Cues

FEBRUARY 16, 2021

This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. Every year, a significant number of new restaurants open and almost as many close their doors for good.

Fine Dining 432

Fine Dining Employee Relations Front of House Small Business 432

Modern Restaurant Management

MARCH 30, 2021

The regulations, which are set to become law in April, will eliminate the “80/20” rule that previously mandated employees earning a tipped minimum wage could only spend 20 percent of their shift performing non-tipped tasks. per hour when you can schedule one dishwasher, and require front-house employees (on the tipped $2.13

Tip Distribution 204

Tip Distribution Front of House Technology Back of House 204

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|?

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important! The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public.

Menu 386

Menu Seasonal Menu Front of House Café 386

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Social Hospitality

MAY 6, 2020

The stories range from Easter traditions to pets and small business owners. The stories range from Easter traditions to pets and small business owners. Four Seasons New York: Housing Healthcare Pros. Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Thank you @FourSeasons.

Hospitality 388

Hospitality Airlines Healthcare Hotels 388

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

JANUARY 8, 2024

The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” Shutterstock.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

7 Shifts

FEBRUARY 26, 2021

While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. If you weren’t thinking that much about online ordering before, you definitely are now. The habits of diners have changed, and our approach to off-premise along with it.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

SEPTEMBER 1, 2021

and Rosa DeLauro introduced the Food Labeling Modernization Act in both houses of Congress. ” The legislation would direct the Secretary of Health and Human Services (“HHS”) to establish a single, standard front-of-package nutrition labeling system in a timely manner for all food products required to bear nutrition labeling.

2021 190

2021 Restaurant Law Front of House Outdoor 190

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 205

Online Ordering Back of House Customer Service Small Business 205

Restaurant365

JUNE 17, 2022

Costs for these emerging technologies make them more accessible to independent restaurants and small chains, who fight with the big guys for more than just customers. John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Cheetah

JUNE 14, 2021

A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. The labor shortage has brought with it a sense of reckoning. Table of Contents.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Social Hospitality

MAY 6, 2020

The stories range from Easter traditions to pets and small business owners. The stories range from Easter traditions to pets and small business owners. Four Seasons New York: Housing Healthcare Pros The Four Seasons Hotel in Manhattan is providing free rooms to doctors, nurses and other medical personnel.

Hospitality 195

Hospitality Airlines Healthcare Hotels 195

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The COVID-19 pandemic has hit the restaurant industry hard.

Operations 52

Operations Management Management Front of House 52

Xtra Chef

NOVEMBER 11, 2020

In fact, a survey of small business owners found that 47% of restaurants enjoy the most profitability during Q4. In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets!

Hospitality 155

Hospitality Seasonal Menu Front of House Social Media 155

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As CFO, you can play a key role in the corporate direction for hiring restaurant employees, retention and staffing investments. Why hiring restaurant employees is now a CFO concern. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Modern Restaurant Management

APRIL 20, 2020

Feed the Front Line. ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. Healthcare workers are risking their health to protect ours, and restaurants are fighting to stay in business. ” Small Brand, Big Heart. And it keeps my staff working.”

Healthcare 149

Healthcare Kitchen Safety Loyalty Program Small Business 149

EATER

FEBRUARY 18, 2021

Jessie McMillan, a cook at a small burger restaurant on Vancouver Island, British Columbia, says “the decision to return, initially, was stressful.” The CDC advises people who fall into this high-risk category to protect themselves from infection by “limit[ing] your interactions with other people as much as possible.”.

Front of House 106

Front of House Back of House Tip Distribution Outdoor 106

Transact

DECEMBER 4, 2019

Big Data: It’s relevant to every business, no matter what industry or niche you serve. But if you’re in the restaurant business, and you are, data is your key to solving just about any problem you might be having. How best to train and onboard new employees. In-house data and external data are explicitly connected.

Food Safety 100

Food Safety Front of House Back of House Small Business 100

7 Shifts

JULY 8, 2023

Literally, I had been in the business for so many years, 25 plus years, and really I think the injustice of this industry is that we're kind of used and abused. Literally, I had been in the business for so many years, 25 plus years, and really I think the injustice of this industry is that we're kind of used and abused.

Hiring 273

Hiring Back of House Take-out Training 273

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 171

Healthcare Employee Relations Online Ordering Customer Service 171

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Here’s how three owners are doing it. Then, it seemed like there wasn’t enough of anything: Certain Starbucks locations ran out of peach juice, sweet cream, and even cold-brew coffee.

Front of House 117

Front of House Food Supply Back of House Supplies 117

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

Modern Restaurant Management

MARCH 3, 2023

Building on a Solid Foundation : For 70 percent of operators, business conditions have settled into or are on the path to their new version of normal. In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023.

2023 199

2023 2022 Consumer Goods Point of Sale 199

Sling

MAY 3, 2023

Passion, however, can’t be taught but can make a huge difference in the attitude of the employee. The ideal employee will have both passion and experience. If you want your front-of-house staff to treat the customers cordially and with respect, you need to treat the servers and hosts with that same cordiality and respect.

Employee Relations 78

Employee Relations Customer Experience Management Management 78

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 190

2020 Loyalty Program Mobile Ordering Fast Casual 190

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Think of them as the real-life version of those house robots from ’80s movies. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Sling

APRIL 17, 2020

Whether you’re a manager faced with the task of coordinating a team of telecommuters or you’re now working from home yourself, it’s essential to find ways to overcome distractions and boost productivity so your business doesn’t suffer. Working remotely mixes two activities that are usually kept separate — business and pleasure.

Front of House 78

Front of House Employee Relations Website Management Small Business 78

EATER

SEPTEMBER 22, 2023

After each shoot, I make it a point to go to the back of the house to give high fives and thank each person involved for their hard work. Photoillustration by Lille Allen/Eater; photo by Ariana Genilla Louiie Victa went from line cook to multi-hyphenate food creator — and entrepreneur As a child, Louiie Victa wanted to be a veterinarian.

Food 113

Food Small Business Back of House Front of House 113

Touch Bistro

AUGUST 11, 2021

hour, restaurant operators are starting to think about how they will adjust their businesses to a $15 restaurant minimum wage. When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. hour for businesses with 4 or more employees. In the U.S., Arkansas: $11.00/hour

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges.

Webinar 185

Webinar Customer Experience Mobile Ordering Customer Service 185

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. In a statement to Civil Eats, Tyson denied allegations of wrongdoing, but this Arkansas employee is hardly the only one sharing concerns about working conditions in meat processing plants during the pandemic. A nightmare.”.

Food 108

Food Kitchen Safety Front of House Food Safety 108