Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond. Delightree app can also streamline employee onboarding.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. While only 15 percent plan to reduce the number or size of their franchise locations, operators are making other adjustments to their real estate. ” What Restaurant Employees Want at Work.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Lewis, President, RPL Consulting, LLC (Events Marketing, Public, Community Relations Firm).

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. “Soap and water, used as per the evidence-based recommendations of the Centers for Disease Control and other government agencies, will help reduce the spread of flu and other illnesses in the home and work place.” ports covered by Global Port Tracker handled 1.82

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Aaron Allen & Associates

FEBRUARY 4, 2020

so implementing other purely cost-cutting strategies would lead to cutting bone and ultimately undermining both the guest and employee experience. Marco’s Pizza separated the franchising department into a new company (Marco’s Franchised Services). and Hardee’s headquarters into a smaller one in 2016. January 12, 2019.

2020 98

2020 Franchise Franchising 2018 98

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. In this post, we are NOT exploring the benefits of a restaurant franchise. We’ve included those at the bottom of the page to give you a complete picture of the risks of franchising your foodservice brand.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Source: MBB Management.

Management 52

Management Management Operations Front of House 52

Apicbase

FEBRUARY 29, 2024

Restaurant365 , 2024) Government data confirms that restaurant menu inflation is slowing down. Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

EATER

MARCH 21, 2023

McDonald’s employees walk out during a Fight for $15 protest. In an industry where it’s very hard for workers to unionize because of the franchise model, it creates a way in which workers can have a collective voice in the process of setting the standards in their industry,” said Jacobs. Recent state-level legislation, A.B.

Food 239

Food Food Safety Restaurant Law Franchise 239

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Meanwhile, grocery related businesses are on the decline as people spend less time at home. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., “Simultaneously some states are seeking to expand the definition of ‘employee’ to include a broader worker-base. points in 2018.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Managers are unprepared to support employees and drive employee engagement, according to Achievers , the progressive choice for employee voice and recognition solutions that accelerate a culture of performance. percentage points compared to the same month in 2019.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

JUNE 16, 2020

Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out. Elisia Flores.

Franchise 367

Franchise Franchising Leadership Food Safety 367

Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Franchise brands have the benefit of higher levels of awareness and national brand marketing dollars behind them. Marketing Moves to Make Now. Existing Customer Engagement is Critical.

Loyalty Program 542

Loyalty Program Email Marketing Online Ordering Employee Relations 542

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The committee will report to the Foundation’s Board of Trustees’ Governance Committee.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. " Changes to Franchise Real Estate are Uncertain. Restaurant Adaptation. Meeting Customer Expectations. ” Off-Premise Focus.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

EATER

NOVEMBER 3, 2023

But though the employees and Hanes reached a classwide settlement, the court ruled that McDonald’s was not responsible, as it isn’t involved in “day-to-day operations” of the stores, despite them carrying the McDonald’s name. What is the joint employer rule? Some fast-food chains, like In-N-Out, are entirely corporate-owned.)

Franchise 318

Franchise Franchising Employee Relations Restaurant Law 318

Modern Restaurant Management

FEBRUARY 26, 2021

” Biden Issues Worker Protection Executive Orders : On January 21, President Biden issued an Executive Order on Protecting Worker Health and Safety that calls for a government review of worker safety standards for COVID-19. Jan-Pro Franchising Int'l, Inc.

2021 402

2021 Food Safety Insurance Uniforms 402

Modern Restaurant Management

APRIL 29, 2020

In addition to being the hardest hit, these segments are heavily franchised. The PPP, which is administered by the Small Business Administration (SBA), is designed to ensure that businesses with 500 or fewer employees can continue to meet their payroll demands. For example, according to the March 2020 jobs report from the U.S.

Franchise 324

Franchise Franchising Specials Employee Relations 324

Modern Restaurant Management

JULY 24, 2020

While restaurants certainly include national chains, the majority in the US are independently owned and operated, including franchises. Payroll was to be looked at per employee and was limited to $100K on an annualized and pro-rata basis. Restaurants were shut down as mandated by the government.

Employee Relations 537

Employee Relations Government Food Supply Small Business 537

Modern Restaurant Management

APRIL 8, 2020

If there is any good news to share, it is about the many different government programs that now exist to help businesses survive this unprecedented socioeconomic crisis. The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. 10 million.

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

EATER

APRIL 20, 2021

government will finally start disbursing targeted aid to one of the hardest-hit sectors of the U.S. Hotel restaurants without their own employee identification number, per an SBA spokesperson. One can’t use funds on business expansion, according to comments made by the SBA during a food truck-related town hall last week.

Food Truck 301

Food Truck Document Small Business Point of Sale 301

Hot Schedules

MAY 18, 2021

F or Star Wars fans across the galaxy (at least those who use the Gregorian calendar), May the Fourth was a rallying point to commemorate the beloved franchise. As a show of the way we stood by our customers throughout the pandemic, we asked our employees to eat local and support their favorite eateries however safely possible.

Employee Relations 148

Employee Relations Franchise Franchising Point of Sale 148