Modern Restaurant Management

JULY 11, 2024

Professionals in the restaurant industry are acutely aware of the importance of food safety, but its day-to-day implementation continues to be a challenge. Research shows that out of two million restaurant inspections between September 2022 and 2023, handwashing was the most common FDA food code violation (six percent), and 5.6

Food Safety 458

Food Safety Education Training Equipment 458

Modern Restaurant Management

JUNE 8, 2020

Safety ordinances can vary widely by city, county, and sate. Your safety and sanitation policies should be in alignment with the latest FDA , CDC , state, and local policies regarding COVID-19. Employee well-being. ServeSafe and food handler certification. Update existing policies to accommodate: Social distancing.

FOH 507

FOH BOH Employee Relations Front of House 507

Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Customers expect to get what they ordered when they visit (or get take-out from) restaurants. Increased waste (and related costs ).

Ordering 562

Ordering Employee Relations Online Ordering Customer Service 562

Modern Restaurant Management

NOVEMBER 19, 2020

Historically, food service businesses formulated a single year-long budget tailored to labor needs, food costs, average daily revenues, capacity levels and customer trends – all of which were in relation to historical results and relatively stable. Unfortunately, it could take as long as 6-12 months before the entire U.S.

2021 508

2021 Employee Relations Food Safety Customer Service 508

Modern Restaurant Management

APRIL 30, 2021

Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. Highlight Your Safety and Hygiene Protocols. The Pandemic and the Restaurant Business.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

SEPTEMBER 9, 2020

While we all want this pandemic to end, it’s clearly a long-term problem that will take more thought, planning, and business pivots as we move forward. While everything feels overwhelming in the world, focus on these five solvable challenges: Prioritize a Food Safety Culture. Increase Self-Assessments at Every Location.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. Extra side, desert, take-home dressing, etc. Here are their insights.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

MARCH 9, 2022

The restaurant industry loses an astounding $162 billion each year in food waste. All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Between a third and a half of food is wasted worldwide annually.

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

AUGUST 21, 2020

Now that summer has come and some states have begun opening up, many people are feeling braver and more willing to venture out in search of normalcy—families included. One key finding: restaurants that create a kid-friendly experience will make parents feel safer and more excited about taking their kids out to eat.

Food Safety 539

Food Safety Entertainment Take-out Employee Relations 539

Modern Restaurant Management

JULY 10, 2020

As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. First, let’s cover the basics: the precautions required without consideration to COVID-19.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

Modern Restaurant Management

JULY 21, 2020

Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. But we have already seen how signs and banners have helped communicate take out services over the past few months.

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag. COVID-19 Consumer Dining Trends.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 6, 2022

" They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. The fact is that In the future guests will take a much more proactive approach in choosing where they will go based on the IAQ. This can save a restaurant thousands of dollars by ensuring produce is not wasted.

Fine Dining 495

Fine Dining Customer Service Kitchen Safety Employee Relations 495

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent).

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

The Rail

JANUARY 3, 2025

Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends to stay competitive. Key Training Areas The first question that probably pops into your mind is, What should I train my employees on?

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

AUGUST 5, 2020

The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks. “The bites are baked just right; choose a dip then take a sip! The TableUp team will join the TouchBistro family and continue working from Boston.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed. Have them do a self-symptom check regularly.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

JULY 29, 2021

You may also use plenty of internet-connected devices like iPads or smartphones for taking orders. Educate Employees. Consequently, you should educate all employees about safe security practices like using strong passwords, not opening suspicious emails, and always logging out of devices.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Modern Restaurant Management

AUGUST 5, 2021

And in the restaurant business, particularly coming out of a pandemic, it can be tough from both sides – enabling the boss to help people feel valued and engaging teams to feel valuable. The stats prove it with some surveys telling the story of only two out of ten people really feeling good about work. They check-in not up.

Cash Management 508

Cash Management Employee Relations Food Safety Healthcare 508

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Mobile Food Business Insurance Needs. Food Truck Insurance Needs. General Liability.

Insurance 474

Insurance Food Truck Food Mobile Ordering 474

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JULY 16, 2021

The restaurant industry isn’t totally out of the coronavirus pandemic woods yet, but those that have survived this long have proved their resilience and agility in adapting to once-in-a-lifetime (hopefully) circumstances. The carryout-only brand of It’s Just Wings, operating out of Chili’s kitchens.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Food and Alcohol Sales Trends. Same-store traffic fell by 29.2 percent during March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

APRIL 20, 2020

. “With Feed the Front Line, you can order a meal in under a minute, and ezCater figures out how to get it to the hospital reliably. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE). And, today, more orders are a lifeline for restaurants.” ” Small Brand, Big Heart.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable. Check inventory levels.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. By July, the company announced the plant would close.

Kitchen Safety 363

Kitchen Safety Employee Relations Food Safety 2022 363

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. Food Industry Faces Consumer Pressures.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JULY 29, 2020

According to data from 350,000+ restaurants that use 7shifts, while overall shifts being scheduled are still sitting 24% below pre-COVID levels, shifts for delivery-related roles have increased 38%. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Are you making wearing PPE mandatory?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293