Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches.

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2019 2020 Employee Relations 2030 169

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 21, 2020

Chris Prociv, VP Marketing & Innovation at La Brea Bakery. The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

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Franchise Franchising Fast Casual Point of Sale 198

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The restaurant industry is nothing if not innovative and resilient. Through this innovation and will to thrive, businesses in the industry can capitalize on the opportunities available in this new environment.

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Online Ordering Delivery Point of Sale Customer Service 148

Lavu

MARCH 27, 2020

Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Fortunately for modern restaurant owners, technology has greatly advanced the restaurant management landscape. What Restaurant Customers Think of Technology.

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Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. The fast food industry ranked sixth out of the 15 industries studied in MBLM’s Brand Intimacy 2020 Study , which is the largest study of brands based on emotions.

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2020 Mobile Ordering Point of Sale Fast Casual 161

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. " Pielogy Expands in Ohio.

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Aaron Allen & Associates

MAY 26, 2021

COVID accelerated shifts that were going on for quite some time affecting the supply chain and restaurant suppliers including food distributors, service companies, technology, equipment, and more. . Between 2015 and 2017, Chipotle had a series of foodborne illness outbreaks related to compromised food safety. in market cap. Sanitation.

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Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

FEBRUARY 27, 2020

We expect this year will see growth in off-premises options, technology that streamlines operations, and more restaurants that are talking about their increased sustainable and eco-friendly practices.” This opens channels of opportunity and growth in food, beverage, and technology. Employment opportunities abound.

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2020 Influencer Point of Sale Food Safety 159

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper.

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Fast Casual Casual Menu Mobile Ordering 128

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 And it is relevant to mention that this is not driven by fine dining or even upscale casual. Steak was the most mentioned menu item in casual dining when describing a positive food experience. percentage points compared to the same month in 2019.

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2020 Point of Sale Consumer Goods Seasonal Menu 166

Apicbase

APRIL 5, 2022

As a result, you can scale your business fast while reducing liabilities. Restaurant franchising has been around since the 1920s, used mainly by fast-food chains like McDonald’s, KFC, and Taco Bell. 2 You’ll be able to grow your brand fast and efficiently. 5 You’ll gain highly-motivated business partners.

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Franchise Franchising Food License 52

Modern Restaurant Management

JANUARY 15, 2020

The best performing segments during Q4 (and those that achieved positive same-store sales growth) were family dining, fine dining and upscale casual. Upscale casual also achieved positive sales growth during Q4 but experienced a small dip in sales for the entire year compared with 2018. Looking Ahead.

2020 92

2020 Point of Sale Online Ordering Consumer Goods 92

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. Fine and Family Dining Hurt by Holiday Shift. First, at 2.1

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2019 Compost Mobile Ordering Point of Sale 100

Modern Restaurant Management

OCTOBER 23, 2019

Dirty Fingers – transforming the fast food game with elevated burgers, hot dogs, wings, fries and more. Lavu opened its platform to help their clients stay agile relative to accessing and leveraging third party restaurant technology by partnering with Omnivore, a universal POS connection for third-party restaurant apps.

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Point of Sale Customer Experience Customer Service Front of House 69

Modern Restaurant Management

MARCH 24, 2020

Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. Brands, Inc. family,” said David Gibbs, CEO, Yum!

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Food Supply Kitchen Safety Cash Management Food Safety 85

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Additional technology services, like ordering tablets in the drive-thru, became imperative, and the brand made the move to include them for all new openings. Pieology in China.

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Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%.

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Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association.

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Online Ordering Ordering 2024 Hiring 132

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. For part two, click here.

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2023 Loyalty Program Fast Casual Customer Experience 164

Modern Restaurant Management

NOVEMBER 19, 2020

Individuals aged 21 years or older who make a suggested donation towards a CommUNITY Batch bottle will be invited to join a virtual tasting hosted by Chef Lee and Maker's Mark Director of Innovation, Jane Bowie. “We put the safety of our employees first. “We put the safety of our employees first.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 121

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchise Franchising Food Fast Casual 177

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 147

Modern Restaurant Management

JANUARY 27, 2020

This edition of MRM News Bites features Grubhub, PAR Technology, The Institute of Culinary Education, Parts Town, OneDine, Starbucks, QikServe, MOD Pizza, ezCater and Red Lobster, Omnivore, Coolgreens and Winston Industries. This is a game changer in quick-serve and fast casual restaurants." Ultimate Grubhub.

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Catering Mobile Ordering Customer Service Leadership 109

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

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Franchise Franchising 2021 Employee Relations 152

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years.

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Food Tip Distribution Guest Recovery Food Safety 153

The Rail

DECEMBER 20, 2022

However, that isn’t the only upcoming innovation that the world of menus can expect in 2023. While it may be beyond 2023 that full-service restaurants are able to access this technology, look for it at the fast casual restaurant nearest to you in the very near future. Restaurant Labor Will Continue to Organize.

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2023 Fast Casual Food Supply Seasonal Menu 110

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030.

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2023 2022 Consumer Goods Point of Sale 199

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

OCTOBER 29, 2020

. “With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. “We believe technology like Flippy ROAR can improve customer service and kitchen operation. The announcement comes following early results at one test location.

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Online Ordering Customer Service Seasonal Menu Food Order 132

RGU

DECEMBER 16, 2019

And working as a chief marketing officer for a fast-casual burger restaurant, I see three lessons marketers can learn when looking to develop a successful brand partnership. Aside from properly vetting your new partner before anything is signed or announced, a good public relations team is always a good idea.

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Marketing Consumer Goods 2004 Customer Service 52

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Innovative Experiences. Premium Pimento Cheese Stuffed Pretzel Knot.

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Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. . Curry Up Now Secures Investment.

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Franchise Franchising Fast Casual Leadership 107

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S.,

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Mobile Ordering Catering POS Customer Experience 90