Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. The survey group included 418 restaurant operators and 1,500 restaurant patrons who had visited a restaurant two or more times per month prior to COVID-19. Restaurant Tools and Resources.

Fine Dining 507

Fine Dining Fast Casual Innovation Employee Relations 507

Modern Restaurant Management

JANUARY 16, 2020

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. Labor Wars.

2019 357

2019 2020 Employee Relations 2030 357

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.

Marketing 221

Marketing Loyalty Program 2024 2025 221

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. For fine dining, around 30 percent. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Fast-casual: 28.9%.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

MARCH 3, 2023

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030. million by 2030.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 481

2020 Influencer Point of Sale Food Safety 481

7 Shifts

NOVEMBER 19, 2019

However, restaurant owners and leaders can take clear, actionable steps towards understanding and managing their labor cost percentage without taking a toll on employee productivity, customer satisfaction, or their bottom lines. Benefits (Health Care, Employee Discounts, etc.). Fast casual: 28.9%. Casual: 33.2%.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. and internationally. .

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Black Box Intelligence

APRIL 7, 2025

From Fine Dining leading the pack, but also likely being a statistical mirage— to weather continuously influencing performance… It can be easy to get lost in data. You might think this is the primary driver behind fine dining’s top performance based on YOY same-store sales growth.However, the reality?

2025 105

2025 Point of Sale 2024 Fine Dining 105

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

JUNE 26, 2025

From higher app usage to growing demand for personalized ordering experiences, this data uncovers the trends influencing modern dining behavior. Only 45% of QSR customers prefer to place orders through employees. At the same time, Millennials need instant satisfaction through easy ordering processes, fast checkout, and gamification.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses.

Social Media 147

Social Media Fine Dining Fast Casual Food 147

Black Box Intelligence

APRIL 25, 2025

It was only Casual Dining and Fast Casual that were able to post positive same-store sales growth. Segment Performance Deep Dive: Casual Dining Rebounds There has been a resurgence in Casual Dining in recent months. That’s only behind Casual Dining and Fast Casual.

2025 52

2025 Fast Casual Fine Dining Point of Sale 52

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Black Box Intelligence

JUNE 20, 2025

Only two industry segments achieved strong positive same-store sales growth during the month: Casual Dining and Fast Casual. Meanwhile, Upscale Casual, Quick Service, and Family Dining were essentially flat year-over-year. And the only segment with decidedly negative same-store sales growth was Fine Dining.

2025 52

2025 Point of Sale Fine Dining Fast Casual 52

Sling

NOVEMBER 11, 2019

1) Fine Dining. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Black Box Intelligence

MARCH 10, 2020

The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Fine dining.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company.

Food Supply 253

Food Supply Kitchen Safety Food Safety Cash Management 253

7 Shifts

AUGUST 16, 2024

72% of employees want corrective feedback to improve their performance. Programs and resources like their Restaurant & Hospitality Leadership Center and ServSafe cover essential topics like employee management and food safety. Effective communication helps identify and resolve issues promptly.

Management 195

Management Management 2024 Kitchen Safety 195

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied.

Front of House 97

Front of House Point of Sale Fast Casual Fine Dining 97

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Pay Adjustments Key to Reducing Employee Turnover In Restaurants.

Fast Casual 98

Fast Casual Fine Dining Point of Sale 2022 98

Sling

JANUARY 22, 2021

1) Fast Casual. Fast casual restaurants cater to customers looking for an option that is relatively quick but is healthier than fast food and more affordable than a casual dining establishment. 2) Fast Food. 6) Fine Dining. Popular Restaurant Concepts. 5) Family Style.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

Restaurant365

FEBRUARY 18, 2022

According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Casual dining – 28%. Fine dining – 28%. Fast casual – 26%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Black Box Intelligence

JULY 26, 2022

For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022. Guests of low check growth restaurants talked about their experiences using more positive value-related words than the rest.

Fast Casual 98

Fast Casual Point of Sale 2022 Fine Dining 98

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. In addition, Fast Casual, and Upscale Casual were also successful.

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Clover - Restaurants

JULY 5, 2024

They include a variety of formats such as fast food restaurants, food trucks, and smoothie bars, each catering to specific consumer needs with a focus on quick preparation and minimal wait times. It is even estimated that fast food will experience a compound annual growth rate (CAGR) of 7.1%

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Black Box Intelligence

MAY 25, 2022

Two weeks into May, the segments with the largest average check growth year over year were family dining, casual dining and fast casual. However, fast casual and fine dining are experiencing a slowdown in their check growth compared to April. Powered by Black Box Financial Intelligence™.

2022 52

2022 Fast Casual Fine Dining Casual 52

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Even though customers are choosing the off-premise dining option more often, they aren’t necessarily satisfied. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Front of House 40

Front of House Point of Sale Fast Casual Fine Dining 40

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Apicbase

SEPTEMBER 23, 2022

You may not have noticed, but some brilliant restaurant chains and franchises are shaking up the dining culture of the Nordic countries, both with new concepts and by revamping old ones. These restaurants are scaling fast, and quite often venture far beyond their country of origin. Fast Casual Restaurant. Oli Oli Poke.

Fast Casual 52

Fast Casual Casual Franchising Franchise 52

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. In spite of the softening, there were still top performers.

Fast Casual 40

Fast Casual Fine Dining Point of Sale 2022 40

Modern Restaurant Management

NOVEMBER 1, 2024

As restaurants look to the next 12 months, they anticipate placing a greater emphasis on revenue streams such as on-premise dining, off-premise dining, and catering. Out of 25 brands, 17 are QSR or casual dining restaurants, marking a significant shift in why people are primarily visiting malls – to eat.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Black Box Intelligence

JULY 26, 2022

Segment Performance Reveals Consumer Preferences For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Upscale Casual also saw a steep decline compared to May 2022.

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. How Diners Feel.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474