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‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

” The survey of 8,000 global customers also identified customers’ preferences for finding information and the characteristics that bring them back to particular restaurants over and over. "Marketing doesn’t stop at getting guests in the door – it’s about building long-term relationships," Eng said. "Word

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Today, loyalty is evolving beyond traditional email campaigns into a fully integrated, 360-degree consumer strategy that aims to recognize and engage customers at every interaction with the brand. Thus, finding the right balance between maintaining high quality and keeping prices reasonable is crucial.

2025 419
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Beyond the Menu: Maximizing the Use of QR Codes

Modern Restaurant Management

As users discovered Google and learned best practices for finding sought-after information, QR codes began to feel superfluous – an extra or unnecessary step for consumers to get where they wanted to go. Product information and tutorials. Customer feedback. Not at all.

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2025 Predictions: Brand Loyalty in a Data-Driven, AI-Optimized World

Modern Restaurant Management

With AI’s growing prominence in marketing discussions this year, brands have begun navigating both its potential and pitfalls. At the same time, economic uncertainty, consumer price sensitivity, and limited resources remain pressing concerns. Here’s what you need to know to make the most of loyalty marketing in 2025.

2025 275
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The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

In 2025, the US online food delivery market is expected to reach $424.9 Running your own online ordering system gives you complete control over pricing, promotions, and customer data, helping you maximize profits while still offering convenience. billion in revenue. You build stronger direct customer relationships.

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How To Use Restaurant Customer Data To Improve Your Business And Grow Sales

ChowNow

Every online order, email sign up, and reward program interaction generates valuable insightsbut if that data just sits there, youre missing a major opportunity. When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests.

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Maintaining Humanized Interactions in Digital-First Business Environment

Modern Restaurant Management

The primary focus of the websites is having what you need, at a good price. But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in. Create Personalized Experiences A lot is being said when it comes to personalization in marketing these days.