article thumbnail

2025 Cybersecurity Outlook for Restaurants 

Modern Restaurant Management

Without greater cybersecurity education and deepfake awareness training , it will be increasingly difficult for on-the-ground employees to tell fraud from fact—and they’ll need to. As more diners continue to choose online ordering, delivery platforms will become an increasingly attractive target for cyberattackers.

2025 558
article thumbnail

Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

For example, an app might offer 15% off your first order. When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. A big one is promotion abuse. Promotion abuse can take other forms as well.

Delivery 417
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

article thumbnail

Encouraging Diners to Order Direct—Here’s How to Make It Easy

ChowNow

While these platforms do bring in orders, they also come with the price of high commission fees, loss of customer data, and a weaker connection between you and your guests. Its up to you to educate them on the impact and show them why ordering direct makes a difference. can be an eye-opener for customers.

Ordering 195
article thumbnail

AI and Robotic Revolution: A Glimpse into the Future of the Restaurant Industry

Modern Restaurant Management

Tap a few buttons, and your order is sent to the kitchen, where robots are preparing dishes with precision, ensuring perfect consistency every time. Think about the touch-screen ordering systems at fast-food chains, or the self-serve kiosks at McDonald's. You take your seat at a table embedded with a touchscreen menu. Need a drink?

article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home. This speeds up order processing and streamlines operations.

2025 419
article thumbnail

How to Increase Employee Productivity

7 Shifts

Restaurant employees typically apply to make some money to pay the bills while they pursue higher education or other ventures. It’s important to educate your staff about the correlation between productivity and profit. For example, BlueCart , an online and mobile ordering/inventory management platform for the hospitality industry.