Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” The top entrants will be asked to submit their recipe details to be tested, tasted and photographed for PR, media and social media.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JUNE 24, 2020

Starting in July, Visa street teams will visit merchants to provide “back to business” kits with new point-of-sale materials, branding, educational resources and special offers. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. ” Dine Brands Adds to Team.

Guest Recovery 539

Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. The workforce also experienced a major reset.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration. White Castle Employs Flippy the Robot.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Posting appropriate signage and floor decals to encourage social distancing.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

APRIL 14, 2020

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. To take advantage of the Cox Media offer, restaurant owners should email MarketingInsights@CoxMedia.com and include the name and location of their establishment. "In

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

EATER

APRIL 8, 2021

“People were afraid to be at work, but they were also afraid they would lose their jobs, because there was a lot of media attention around places closing and layoffs.” In-person work is not just about stability and income; for some it’s a matter of health and safety. Others serve adults facing similar obstacles.

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Training Café Kitchen Safety Back of House 307

Modern Restaurant Management

DECEMBER 21, 2020

The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers. In fact, the data just came out on November 30) that all marketers (not just restaurants) have been forced to shift their media spend to digital. Jockey Hollow Bar + Kitchen's Chris Cannon.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Brands for Good.

Franchising 385

Franchising Franchise Loyalty Program Kitchen Safety 385

Modern Restaurant Management

APRIL 20, 2020

Newark Working Kitchens. In collaboration with José Andrés’s World Central Kitchen (WCK) and Marcus Samuelsson, they are launching a free, daily meal delivery service for Newark residents—Newark Working Kitchens (NWK). ” To donate, visit [link]. Chipotle's Direct Giving.

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

MARCH 26, 2021

“Seniors have been hit particularly hard by the pandemic, with social distancing efforts contributing to increased isolation, loneliness and despair,” said Staci Rawls, KFC U.S. The brand will also introduce its new virtual kitchen concept, Wings of New York, in all locations, with the exception of Brazil.

Franchising 429

Franchising Franchise Fast Casual Loyalty Program 429

Modern Restaurant Management

OCTOBER 16, 2019

The robotic kitchen runs on batteries instead of a diesel generator. Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Door Dash Shared Kitchen. ?DoorDash?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

SEPTEMBER 19, 2019

Marketing and advertising : Market your restaurant to help achieve optimal restaurant capacity (social media and review management included). Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Posting on social media, optimizing visibility on search engines like Google, and building an email list are all key.

Management 195

Management Management Kitchen Safety Front of House 195

EATER

APRIL 1, 2021

National Library of Medicine revealed this finding in a 2015 study , the food media churned out articles with headlines likening cheese to “crack.” At the time Ronnen co-founded Kite Hill, he was the chef and founder of Crossroads Kitchen, a vegan restaurant in Los Angeles. Casomorphins, not incidentally, are opiates. When the U.S.

Food Order 359

Food Order Book 2015 Point of Sale 359

The Restaurant Times

MAY 22, 2020

The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens. Existing ghost kitchen businesses are also adjusting their operational efficiency to fulfill the increased demand for proper food delivery. Follow a strict hourly hand wash protocol for the entire kitchen staff.

Delivery 98

Delivery Operations Kitchen Safety Food Safety 98

Embrace the Suck

JUNE 13, 2022

And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. And now I know that wine shops and liquor stores are considered essential, when our education, our schools are all shut down. But I can see it. Brian Duncan: Right.

Retail 221

Retail Social Media Take-out Events 221

Restaurant365

AUGUST 19, 2020

In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Teaching your policies, training your managers, and educating your employees about your code of conduct can help you respond quickly and transparently to any complaints that arise.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Ken Burgin

JUNE 6, 2023

Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules. Business Operations Overview : Create comprehensive educational content about restaurant operations like supply chain management, inventory control, and financial management.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Restaurant Times

AUGUST 4, 2020

Make sure that all the orders placed by customers are directly pushed into the kitchen. Give proper training to your own delivery personnel to enable them to communicate seamlessly with customers and educate them about the importance of following all the hygienic protocols and guidelines in the best interest of themselves and customers. .

Delivery 72

Delivery Online Ordering Kitchen Safety Food Safety 72

Restaurant365

AUGUST 21, 2020

In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. Teaching your policies, training your managers, and educating your employees about your code of conduct can help you respond quickly and transparently to any complaints that arise.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

DECEMBER 16, 2019

” Restaurant gift cards are easy to add to your last minute shopping list – grab them when you’re out for holiday social events, or order them online. Celebrating the sustainable, health and cost benefits of lab-grown food will be crucial in educating consumers about nature-identical alternatives.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

The Restaurant Times

JANUARY 13, 2022

Strict health and safety guidelines, short shelf life, and weather are some of the main reasons for wastage in bakeries. There is no doubt that starting a waste-free bakery entails social as well as business benefits, and given the rising concerns around wastage in the sector, it seems it is the perfect time to start one.

Waste 52

Waste Kitchen Safety Equipment Social Media 52

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

NOVEMBER 2, 2023

Shaw's “ Who Watches the Kitchen ?” Alongside wild stories detailing how foodborne illnesses can happen, Shaw offers practical solutions to avoid food safety breaches. Read on for an excerpt from "Who Watches the Kitchen?" Training and education are imperative. " Why write this book now?

Kitchen Safety 474

Kitchen Safety Food Safety Allergens Employee Relations 474

Mad Mobile

FEBRUARY 16, 2024

These compact, square-shaped pixel blocks hold the power to transform your restaurant into a more efficient business where owners, customers, kitchen staff, and the front-of-house enjoy smoother shifts and higher earnings. Educate your staff : Train your staff in how the QR code system works so they can assist customers if needed.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. When there's a major outbreak, Yelp data suggests it negatively impacts consumer interest in businesses where social distancing may be harder to enforce.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

MBB Hospitality

APRIL 25, 2018

From computer systems to social media to robotic technology, the more comfortable your employees are with technology the better it will be. Make sure they are up-to –date on all the important safety and hygiene rules that come into play in restaurants and hotels etc. Technologically Savvy. Good Team Player.

Hospitality 40

Hospitality Franchising Franchise Recruiting 40

Modern Restaurant Management

JULY 7, 2020

The National Restaurant Association and ServSafe launched the nationwide ServSafe Dining Commitment, part of a multi-faceted program to showcase restaurants that have demonstrated their ongoing commitment to the health and safety of their employees and guests. Its new Business Dining 2.0 The other piece of the Business Dining 2.0

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 28, 2020

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

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2021 Mobile Ordering Kitchen Safety Loyalty Program 576

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance.

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Webinar Customer Experience Mobile Ordering Customer Service 474