Modern Restaurant Management

DECEMBER 20, 2023

In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. In order to achieve long-term success and build essential brand credibility, restaurants must cultivate meaningful experiences and relationships to help drive growth and expansion.

Customer Experience 197

Customer Experience Innovation Social Media Seasonal Menu 197

EATER

DECEMBER 20, 2023

Lille Allen/Eater If you build a gingerbread Baroque church, some people will take it personally Martha Stewart’s Christmas is, as they say in academia, a rich text. On the surface, it looks innocuous enough: a slim, photo-heavy chronicle of Martha’s own preparations for the 1988 Christmas season, beginning with the mixing of 10 enormous plum puddings the day after Thanksgiving and concluding with a sumptuous Christmas Day dinner.

Book 108

Book Back of House Entertainment 2003 108

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. This cutting-edge technology is revolutionizing the way we dine, offering a seamless and personalized experience that empowers consumers and benefits foodservice providers alike.

Dietary Restrictions 78

Dietary Restrictions Online Ordering Customer Experience Catering 78

Restaurant Business

DECEMBER 20, 2023

New challenges emerged, especially downtown, while many operators looked back wistfully at bygone times, their hands held out for help on costs.

2023 122

2023 Operations 122

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Leadership

The Rail

DECEMBER 20, 2023

Each year we take on the role of prognosticators and offer our view of what to expect from the upcoming year. As 2023 fades and 2024 emerges, we have seen the writing on the wall and offer you three trends worth considering for your annual planning. We start with the role of Artificial Intelligence (AI) then ask you to consider how you entertain your guests and finish with the conditions surrounding service charges.

2024 59

2024 Entertainment Sports Email Marketing 59

OneDine

DECEMBER 20, 2023

The restaurant industry has undergone a major tech revolution in recent years. From food ordering apps to automated kitchen devices, new innovations are dramatically changing the dining experience for restaurants and customers alike. In this post, we’ll highlight some of the most impactful restaurant technologies that have been game-changers for the industry.

Online Ordering 52

Online Ordering Customer Service Food Order Customer Experience 52

Restaurant Business

DECEMBER 20, 2023

After unwrapping presents and getting out of PJs, families come for big breakfasts and homestyle meals at the chain’s locations, which traditionally stay open on Dec. 25.

Presentation 109

Presentation Operations 109

Sante

DECEMBER 20, 2023

Tis the season for bubbles. There is nothing more festive than the pop of a cork on a bottle of Continue Reading The post 25 Sparkling Wines For A Dazzling Holiday Season appeared first on Santé Magazine.

Magazine 147

Magazine 147

Restaurant Business

DECEMBER 20, 2023

FSC Franchise Co. anticipates cross-franchising the fast-casual brand to Beef 'O' Brady's and The Brass Tap operators.

Fast Casual 120

Fast Casual Franchise Franchising Casual 120

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Modern Restaurant Management

DECEMBER 20, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part. In 2023, the restaurant industry faced several challenges and made some missteps along the way. One significant issue was the industry's struggle to fully adapt to the post-pandemic world.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Restaurant Business

DECEMBER 20, 2023

2023 saw a lot of menu activity and unique food and drink launches. But many operators stuck with perennial favorites for LTOs.

Menu 122

Menu Innovation 2023 Operations 122

EATER

DECEMBER 20, 2023

Lille Allen | Eater Once a rarity outside of Basque Country, the salty, spicy gilda is finding new fans across the globe A large, curved gourd snaked down the center of the snack table at a recent New York City event for the brand Birkenstock. The pintxos known as gildas poked out along the gourd’s length, each one skewering a pickled pepper, an anchovy, and an olive.

2008 120

2008 Presentation Events Bar 120

Restaurant Business

DECEMBER 20, 2023

When it came to restaurant marketing this year, operators found success by tapping into childhood memories, boosting loyalty and playing up deals.

Marketing 108

Marketing 2023 Operations 108

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

EATER

DECEMBER 20, 2023

Stir your sour. Forget the ice. Add more bitters. No, more. This irreverent, influential book published nearly 15 years ago rewrote the rules of modern bartending.

Book 109

Book 109

Restaurant Business

DECEMBER 20, 2023

The year was a big one for tech adoption. But restaurant operations were picky about what capabilities and advances they embraced.

2023 113

2023 Operations Technology 113

Restaurant Business

DECEMBER 20, 2023

In this season of attempting to peek around the corner to see what's ahead, here are predictions from the editors of Restaurant Business.

2024 104

2024 Operations 104

Restaurant Business

DECEMBER 20, 2023

Nancy & Lisa: A look back on the wacky, the trendy and how restaurants became wearable.

Operations 109

Operations 109

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Business

DECEMBER 20, 2023

Independent restaurant operators are creatives, by nature, and kept new and exciting concepts coming, despite economic headwinds.

Operations 57

Operations 57

Restaurant Business

DECEMBER 20, 2023

California sets the stage for a new wage; Subway’s never-ending sale saga; the tipping conundrum and Boston Market’s mismanagement highlight the year’s top developments.

2023 125

2023 125

Restaurant Business

DECEMBER 20, 2023

Here are the year’s best stories from RB editors, featuring everything from key menu trends to major investigations, inside stories of major regulatory efforts and fascinating new technology.

2023 122

2023 Technology Menu 122

Restaurant Business

DECEMBER 20, 2023

The Bottom Line: The test of the drive-thru beverage concept has generated a huge amount of attention and interest. But its ability to become a real competitor in the beverage market will depend on how it does in two years.

Beverage 113

Beverage Marketing 113

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Restaurant Business

DECEMBER 20, 2023

A Deeper Dive: Bob Wright, CEO of the Chicago-based sandwich chain, joins the podcast to discuss the company’s recovery from the pandemic and its own organic struggles.

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108

Restaurant Business

DECEMBER 20, 2023

Earlier this year, economists—and some big restaurant chain executives—were certain of a recession. Now everybody is certain of a “soft landing.

2024 113

2024 113

Restaurant Business

DECEMBER 20, 2023

The restaurant business said goodbye to a cheeseburger fiend who could also play guitar, the Buster of Dave & Buster's and the genius who came up with the Double-Double. Here's a list of the deaths that made the industry a poorer place.

2023 98

2023 Leadership 98

Restaurant Business

DECEMBER 20, 2023

Here are a few concepts to watch in 2024. Some have only barely gotten started, but they promise big things.

2024 123

2024 123

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

Restaurant Business

DECEMBER 20, 2023

Reality Check: The industry can't publicly condemn Abbott's anti-immigrant measure without looking like a chronic lawbreaker.

Restaurant Law 109

Restaurant Law 109

Restaurant Business

DECEMBER 20, 2023

2023 was quiet when it came to restaurant chain deals. But that doesn’t mean it wasn’t an interesting year, thanks to Subway and Cava.

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2023 109

Restaurant Business

DECEMBER 20, 2023

Lizzy Freier, director of menu research and insights for Technomic, digs into 2024’s top trends and predictions.

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2024 Menu Food 110