Thu.Nov 02, 2023

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‘Who Watches the Kitchen?’

Modern Restaurant Management

Each year, 48 million people get sick and 3,000 die from (preventable) foodborne illness in the United States. From mystery meat in chemical buckets and mouse prints in soda syrup to tears in a parking lot and threats of being shot, Francine L. Shaw's “ Who Watches the Kitchen ?” takes readers on a rollicking, astonishing journey through the hidden truths of the foodservice industry.

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Portillo's rides out traffic declines with 'transaction arbitrage'

Restaurant Business

Moves into high-population-growth states are driving revenue growth that company officials say will help the Chicago-based chain manage through ebbs and flows of consumer behavior.

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Winterizing Your Restaurant: Navigating Challenges and Ensuring Sustainability

The Rail

By Indiana Lee, Contributor As we begin to move out of the fall season and into the winter, restaurant and bar owners are making preparations for what tends to be a challenging season. Adapting offerings based on the season is an expected, if somewhat inconvenient, requirement of working in the service industry. If you’re an established restaurant owner, you likely know that the most severe of these changes tend to be required around summer and winter, when extreme weather can alter customer beh

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Fast-casual pizza faces an existential crisis

Restaurant Business

Blaze Pizza is preparing for a brand relaunch, but the concept must first solve some fundamental problems laid bare by the pandemic. CEO Beto Guajardo outlines his strategy for profitability.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Restaurant Debt on the Rise

Aaron Allen & Associates

Restaurant debt represents an average 90% of assets. With these numbers, raising interest rates can be fatal for some — and fortune-building for others. This period will usher in a fresh wave of consolidation through mergers and acquisitions. In many cases, recessionary M&A involves distressed and dislocated assets that can be purchased for pennies on the dollar.

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Red Robin expects to save $5M a year by switching to fresh chicken

Restaurant Business

The move will help offset some of the $8 million per quarter the chain is spending on better food and staffing.

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Inflation eases for The Cheesecake Factory, but so does customer spending

Restaurant Business

The chain said business is returning to its pre-pandemic rhythms: "It feels like a relatively normal year.

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2023 Ops Summit Recap: An Overview of Customer Experience at Crunchtime

Crunchtime

In October, we hosted our all-new user conference, Ops Summit 2023, in San Antonio, TX. We were thrilled to be joined by hundreds of customers , leaders, users, and advocates from the Crunchtime community to learn and share their experience and know-how. Chief Customer Officer, Andy Bergen, took the stage to share Crunchtime’s dedication to supporting customers, and how we’re focused on continuing to help our customers solve problems every day.

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Sweetgreen plans to open more automated restaurants next year

Restaurant Business

The salad chain expects to open as many as nine of its Infinite Kitchen locations in 2024 while two to four existing units will be retrofitted with the robotic make lines. More are planned for 2025.

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The 10 Best Design My Night Alternatives (2013 Edition)

The Eat Restaurant

DesignMyNight is a nightlife discovery website and software provider for the hospitality industry.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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El Pollo Loco president and CEO Larry Roberts steps down

Restaurant Business

He will stay on as consultant through Dec. 28 as the company searches for a replacement. COO Maria Hollandsworth will take leadership in the interim.

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How Third-Party Reservation and Delivery Can Impact Your Restaurant Business

Squirrel Systems

While third-party reservation and food delivery services offer convenience and increased visibility for restaurants, they also have several drawbacks. One significant drawback is the lack of control over the guest data. Here are some drawbacks of relying on third-party services and the importance of owning guest data: Loss of Control : Restaurants that rely on third-party services for reservations and food delivery relinquish a significant degree of control over their customer interactions.

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Emeril’s New NOLA Wine Bar Wants You to Have a Little Fun

EATER

At the celebrity chef’s newly reopened restaurant in New Orleans, the wine bar offers something vastly different from the restaurant.

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Starbucks plans more stores and more technology

Restaurant Business

The Seattle-based coffee giant believes it has plenty of room to add more stores in the U.S., but it also believes that efficiencies can cut $3 billion in costs over the next three years.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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The Ultimate Bar Cleaning Checklist You Can Start Using Now

Evergreen

Maintaining cleanliness in a bar is not only important for customer satisfaction but also for the overall reputation of the establishment.A clean and sanitary bar creates a positive impression on customers, making them feel comfortable and confident in […] The post The Ultimate Bar Cleaning Checklist You Can Start Using Now appeared first on Evergreen.

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How Beatrix nails the all-day restaurant format with its chef-driven menu

Restaurant Business

With corporate chef Andrew Ashmore at the helm, the Lettuce Entertain You concept pulls in crowds for breakfast, lunch and dinner.

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‘Good Burger’ Tried to Warn Us

EATER

Getty Images No one expected the cult classic slapstick comedy to predict the future of AI, corporatization, and fair wages Like any ’90s kid who was allowed to spend countless hours in front of the television, I am a child of the Nickelodeon generation. And for all of the wacky cartoons and All That sketches and slime-drenched game shows , no cultural artifact from the network lingers in my imagination quite like Good Burger.

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First venture beyond restaurants brings a new name for Greg Flynn's mega-franchise company

Restaurant Business

The rechristening is simultaneous with the purchase of 37 franchised Planet Fitness gyms.

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

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The Restaurant Industry Professionals Organizing for a Cease-fire in Gaza

EATER

Reem Assil takes a tray of knafeh out of the oven. | Patricia Chang The Hospitality for Humanity pledge, initiated by Palestinian American chefs, has garnered over 800 signatures so far Everyone loves to say that food is political. It’s a lens through which to experience culture, tradition, history, and economic realities. But sometimes it feels as if there is a limit.

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Record demand drove strong Starbucks sales last quarter

Restaurant Business

The chain’s U.S. same-store sales rose 8% as more customers ordered more products and more add-ons and its loyalty membership hit a record.

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Pluck off, Chicken Littles

Restaurant Business

Reality Check: The industry's tendency to portray every legislative or regulatory proposal as a restaurant killer is getting very old. Couldn't we be adults and focus on the real effects, like less opportunity?

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Restaurant chains are feeling festive already

Restaurant Business

Marketing Bites: Various chains launch holiday promos; Dunkin’ and Bark team up on dog toys for a cause, and chicken chains celebrate National Fried Chicken Sandwich Day in creative ways

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

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NYC looks to mandate sugar warnings from chain restaurants

Restaurant Business

A bill passed Thursday by the City Council will require alerts to be posted on menus and menu boards next to items containing what officials determine to be excessive amounts of added sugar.

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Savory Fund invests in a hot chicken chain

Restaurant Business

The Utah-based private equity firm has taken a stake in the 11-unit Houston TX Hot Chicken.

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Third-party delivery has become a huge sales driver at Papa Johns

Restaurant Business

The pizza chain, which outperformed its largest competitors last quarter, now gets 15% of its sales from companies like DoorDash and Uber Eats.

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Chicken drives R&D at Black Bear Diner, Velvet Taco and Piada

Restaurant Business

Taste Tracker: Marco’s Pizza pushes portability; California Fish Grill and Slim Chickens innovate bowls; Thanksgiving flavors trend at Dog Haus and Baskin Robbins; and more menu news of the week.

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How to Set Better OKRs and Drive Results

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.