Modern Restaurant Management

FEBRUARY 4, 2025

A lack of preparation can lead to hefty fines, operational disruptions, and even criminal charges. military veteran whose documentation was questioned. Lesson : Even documented employees can be affected by ICE enforcement. Having a clear action plan can help reduce panic and ensure operations continue smoothly.

Audits 83

Audits Restaurant Law Document 2025 83

Modern Restaurant Management

FEBRUARY 13, 2024

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. While the FDD is a comprehensive document, certain key sections demand careful scrutiny during an annual review.

Document 468

Document Franchising Franchise Point of Sale 468

Modern Restaurant Management

FEBRUARY 18, 2025

While most Dominic’s operators, including me, were focused on the day-to-day challenges of running and building successful restaurants, Vincent made millions of dollars operating just one location. He knew he was a great operator, but he also knew the importance of having an exit strategy.

Social Media 432

Social Media Book Back of House Take-out 432

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options. Set the Stage for Success in 2025 2025 is your chance to build an even stronger restaurant team and operation.

2025 449

2025 Restaurant Law Audits Recruiting 449

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

Modern Restaurant Management

JUNE 17, 2025

When gearing up for patio season, holiday rushes, or summer tourism surges, operators rely on a rotating cast of temporary workers to keep the business running smoothly. Develop a repeatable onboarding process that introduces new hires to your team culture, job expectations, and operational procedures.

Hiring 282

Hiring Tourism Recruiting Cash Management 282

Modern Restaurant Management

NOVEMBER 20, 2024

To gain insights on what operators can do to prevent outbreaks, Modern Restaurant Management (MRM) magazine turned to Christine Schindler, CEO and Co-Founder of PathSpot, a digital health and safety system designed to effectively eliminates the spread of foodborne illness throughout the entire food cycle.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

OCTOBER 17, 2024

It is consequentially more difficult for restaurant owners and operators to obtain comprehensive coverage at a fair price – let alone find policies with the specific coverages they need. Understanding Restaurant Safety Restaurants are fast-paced operations and any safety vulnerability can quickly derail business.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

MAY 28, 2025

To help you understand this emerging threat and learn how operators can protect their bottom line, Modern Restaurant Management (MRM) magazine consulted Doriel Abrahams, Principal Technologist at Forter, a leader in e-commerce trust and fraud prevention. How should operators better inform themselves about AI concerns for their business?

Employee Relations 251

Employee Relations Beverage Customer Service Food Order 251

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. From over-serving intoxicated guests to improperly checking IDs, restaurants can face serious legal, financial and reputational consequences for failing to effectively manage their liquor liability risks.

Serving 377

Serving Restaurant Law Insurance Employee Relations 377

Modern Restaurant Management

APRIL 27, 2020

The National Restaurant Association released new guidance for operation reopening which provides a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus. The document is meant to be used in conjunction with instruction operators receive from authorities during their reopening phase-in.

Food Safety 578

Food Safety Document Guest Recovery Download 578

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 11, 2024

The restaurants will welcome guests with an extra dose of hospitality by passing out kindness bracelets, stickers, and pens while encouraging customers to use the Just Be Kind app to document acts of kindness.

Menu 419

Menu Customer Experience Download Hospitality 419

Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Instead, document the complaint in detail.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

MAY 6, 2025

How operators can reduce risk with better documentation, consistent policies, and stronger training. But when I asked about the documentation, I got a sheepish shrug. But when I asked about the documentation, I got a sheepish shrug. Here’s what every restaurant operator needs to know.

Document 251

Document Leadership Coaching Restaurant Law 251

Modern Restaurant Management

MARCH 31, 2025

As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. A strong structure built on a legal framework will guide your brand to grow thoughtfully, efficiently and without operational setbacks.

Franchising 221

Franchising Franchise Restaurant Law Cash Management 221

Modern Restaurant Management

JANUARY 13, 2025

Develop templates of the media materials you’ll need, including a press release, media advisory, fact sheet, and Q&A document. As part of the plan, establish key roles, including a designated media spokesperson.

Management 419

Management Management Social Media Food 419

7 Shifts

APRIL 25, 2022

BI points out the big swings restaurants can make to improve their operations and profitability. Tools like the Operations Overview feature in 7shifts even allows you to drill down to see the discrepancy between projections and actuals for both sales and labor data for every location. Keep on the pulse of employee engagement.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

7 Shifts

FEBRUARY 8, 2024

You can even share important documents, like updated policies or tax forms. However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app. Staff gets automatic alerts for upcoming breaks and newly published schedules so they can stay in the know.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

You can even share important documents, like updated policies or tax forms. However, Eat App's capabilities touch so much more than reservations: payments, email marketing , and streamlined operations all come with this app. Staff gets automatic alerts for upcoming breaks and newly published schedules so they can stay in the know.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

MAY 6, 2021

Business operating expenses (e.g., The SBA had provided three calculation methods for businesses to use, depending on when the establishment began operating. Calculation 1: Applicant was in operation prior to January 1, 2019. Calculation 2: Applicant began operation partially through 2019. Debt service. Utility expenses.

Document 493

Document 2019 Food Truck Point of Sale 493

Modern Restaurant Management

AUGUST 20, 2021

For example, technology exists that allows restaurant operators to take inventory in a matter of minutes, while achieving 99.9-percent However, it’s often been difficult for operators to know where to start, and how to proceed when looking to automate specific manual processes.

Supplies 520

Supplies Food Supply Online Ordering Inventory 520

Modern Restaurant Management

JUNE 8, 2020

.” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. If you haven’t already, prioritize updating your restaurant’s existing policies and operating procedures in writing. Employee well-being.

FOH 507

FOH BOH Front of House Employee Relations 507

Modern Restaurant Management

JUNE 9, 2023

Draft a Business Plan Business plans are documents that contain all the necessary information surrounding your restaurant and how it will operate. The business plan will become your go-to document when you run into operational problems and will guide you through turbulent times.

License 408

License Document Hiring Fine Dining 408

Modern Restaurant Management

JULY 6, 2020

The public health crisis and swift economic downturn caused by COVID-19, of course, have compounded the complexity of operating a restaurant and complying with the myriad and evolving federal, state, and local guidelines and orders designed to mitigate the health risks of the COVID-19 pandemic. Why Compliance Matters.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance.

Food Safety 472

Food Safety Catering Food Food Supply 472

Modern Restaurant Management

SEPTEMBER 7, 2021

A : Contract overlaps and pricing have a lot of impact on restaurant operators and their business, especially for those without supply chain personnel or who are simply too busy to check or double check pricing contract structures. The use of electronic invoice auditing also is increasing with foodservice operators.

Audits 584

Audits Food Supply Supplies Pricing 584

Modern Restaurant Management

AUGUST 27, 2024

Operating a restaurant is not easy. You may find it helpful to transfer the sales taxes and employment taxes to a separate bank account as collected, rather than accumulating them in your operating account, to avoid spending them on other expenses in the interim between collection and remittance.

Audits 470

Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

SEPTEMBER 5, 2024

Quick Service Meets Compliance QSRs face significant challenges in maintaining high levels of food safety, with 28% of QSR operators citing food safety as their top challenge. Keeping Costs Low In the constant search to cut costs wherever possible, budget management is essential to the operation of quick service chains.

Operations 221

Operations Food Safety Audits Customer Service 221

Modern Restaurant Management

APRIL 7, 2022

In the case of a restaurant mobile app, for example, the user interface should look and feel like an authentic part of your operation—a part that just happens to be situated on the guest’s phone and not in a physical location. The Quest for the Holy Grail.

Mobile Ordering 537

Mobile Ordering Email Marketing Customer Experience Loyalty Program 537

Modern Restaurant Management

MAY 6, 2020

The exemption can be claimed if an authorized officer of the business, such as an owner or general manager, has determined: The leave would result in expenses and financial obligations exceeding revenues and cause the business to cease operating at a minimal capacity.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

Modern Restaurant Management

JANUARY 27, 2023

It takes a lot to become an entrepreneur including learning actively from mistakes, understanding operations, and managing finances. Strategic Plans Help Make Resource Allocations There are so many variable costs that go into operating a restaurant. A strategic plan, therefore, is a blueprint and a critical document for the business.

Cash Management 450

Cash Management Document Inventory Presentation 450

Modern Restaurant Management

JUNE 25, 2020

Over the past few months, many restaurants made difficult decisions to reduce their workforce and apply a strict delivery and takeout format or pause operations entirely due to COVID-19. Your restaurant’s plan for welcoming employees back should follow objective criteria, focusing only on the abilities necessary for operations.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Modern Restaurant Management

MAY 2, 2022

Additionally, supply chain disruptions remain a huge problem, with 96 percent of restaurant operators saying they experienced supply delays or shortages last year. And seven out of ten operators said their restaurant doesn’t have enough employees to support customer demand. Use what you have. in one tech stack.

Food Safety 546

Food Safety Food Supply Waste Sustainability 546

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. State-wise, the answer depends on the state in which your franchise operates.

Franchising 370

Franchising Franchise Restaurant Law Document 370

Modern Restaurant Management

JULY 17, 2023

Technology Is an ISO Game-Changer Organizations no longer need to sift through piles of paperwork, desperately trying to find the right documents to prove they’re compliant. Skip trying to find a single certification document in an overflowing file cabinet. Using manual systems to achieve ISO compliance has numerous flaws.

Innovation 416

Innovation Technology Certification Food Safety 416