Modern Restaurant Management

JANUARY 22, 2025

How Design Technology Improves Space and Guest Experience Every square foot counts when redesigning a fast-casual eatery or a fine dining venue. For customers, 3D design tools allow the creation of warm and interactive dining spaces since restaurant operators can try different seating arrangements.

Design 221

Design Technology Fine Dining Fast Casual 221

Modern Restaurant Management

JUNE 27, 2025

With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.

Loyalty Program 371

Loyalty Program Customer Experience 2025 Customer Service 371

Modern Restaurant Management

MAY 2, 2025

By reducing stress, optimizing workflows, and improving customer interactions, these innovations create a more resilient business model, positioning restaurants for growth in an increasingly tech-driven landscape. In 2025, the restaurant industry is witnessing a technological transformation driven by key trends.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Culinary Cues

MAY 1, 2025

The same can be true for the quality of purchased meats and fresh fish, an expanded wine list, broader selection of regional beers, an upgrade to quality coffee and tea, or even improving the sound system in dining rooms. Can there be too much competition? However, the benefits of appropriate competition are quite pronounced.

Fine Dining 356

Fine Dining Innovation Consumer Goods Customer Service 356

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

FEBRUARY 13, 2025

This Valentine's Day edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining and gifting trends including the importance of experience. Restaurants saw 41 percent more transactions The busiest dining hour? Analyzing data from full-service restaurants on Feb. percent in 2024. percent in 2024.

2024 221

2024 Fine Dining Book Reservations 221

SpotOn

APRIL 14, 2025

Recent product innovations enhance operational efficiency and guest engagement for restaurant operators.   Driving Innovation: New Product Launches and Enhancements SpotOn continues to bring new updates to streamline operations, enhance guest experiences, and drive restaurant profitability.

2025 110

2025 Innovation Fine Dining Equipment 110

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This Revenue growth in 2024 was largely driven by menu price adjustments.

2024 251

2024 2023 2025 Loyalty Program 251

Modern Restaurant Management

JANUARY 31, 2025

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square.

Marketing 221

Marketing Loyalty Program 2024 2025 221

EATER

MARCH 27, 2025

population that dined out at least once in the past month, hoping to better understand how Americans are approaching dining out in this new era. The Vox Media Insights and Research team surveyed over 2,000 U.S. adults in February 2025 representing the U.S.

Social Media 222

Social Media Fine Dining Online Ordering Dine-in 222

Squirrel Systems

MARCH 5, 2025

Here’s an overview of what’s shaping the future of dining: Plant-Based Innovations Plant-based dining has evolved from a niche market to a mainstream movement. Chefs are experimenting with vegetables in innovative ways, such as plant-based “seafood” and using jackfruit as a meat alternative.

2025 85

2025 Menu Food Fine Dining 85

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

The Restaurant Group

DECEMBER 1, 2024

Showcase Culinary Innovation – New items demonstrate your restaurant’s creativity and adaptability. Encourage Feedback – Fine-tune dishes based on their input. Delight Loyal Patrons – Regular updates keep your menu exciting, ensuring repeat visits. Build Ownership – Make them feel like a part of the creative process.

Menu 88

Menu Social Media Loyalty Program Seasonal Menu 88

Future Food

NOVEMBER 27, 2024

Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Those who already treat themselves to high end dining experiences spend more.

Hospitality 78

Hospitality 2025 Food Back of House 78

Lavu

APRIL 4, 2025

favorite dishes, dining frequency). What Youll Learn About Personalized Restaurant Marketing Collect Data : Use the right POS systems , loyalty programs, and feedback forms to gather customer insights (e.g., Segment Customers : Group customers by behavior, preferences, or occasions (e.g., VIP spenders, vegetarians, or birthday celebrations).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. What Are the Best Practice Awards? The Best Practice Awards are special honors. These restaurants work hard to be the best, and it shows.

2025 52

2025 Fast Casual Fine Dining Casual 52

PathSpot

OCTOBER 31, 2024

While millions of people are affected by foodborne illnesses each year, many of these cases are preventable, and businesses have the opportunity to lead the way in creating safer dining experiences. By embracing these tools, food service companies can take proactive steps to create a safer, healthier dining environment.

Food Safety 40

Food Safety Food Customer Service Food Supply 40

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

The Rail

APRIL 2, 2025

Focus on design elements and finish quality guarantees that every action made reflects a higher eating experience that conveys both innovation and legacy. While well-chosen textures offer acoustic benefits that help to create a calmer, more pleasant dining environment, durable, slip-resistant materials guarantee safety in heavy traffic areas.

Customer Experience 130

Customer Experience Sustainability Recycling Design 130

Restaurant Clicks

APRIL 8, 2025

Slow-smoked over pure oak wood, the meats carry a robust smokiness, with a finely tuned balance of peppery seasoning and juicy tenderness. With so many BBQ joints, choosing the best can ignite fierce debates—possibly even bar fights! Everyone’s entitled to their opinion, and that’s what fuels the passion.

Seasonal Menu 78

Seasonal Menu Sourcing Customer Service Customer Experience 78

Restaurant Business

JUNE 5, 2025

He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. Photo courtesy of Konro. Members help make our journalism possible.

Fast Casual 144

Fast Casual Leadership 2025 Loyalty Program 144

SpotOn

DECEMBER 30, 2024

Gross and net profit margins for restaurants What is the average restaurant profit margin? Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. By Joe Guszkowski on Jun. 05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently.

Leadership 157

Leadership Fast Casual 2025 Franchising 157

Apicbase

OCTOBER 25, 2024

Chris Conaghan Business Manager at Heavenly Desserts Executive chefs , working closely with development chefs, are responsible for keeping recipe specs and menu details up-to-date while maintaining the culinary vision, fostering innovation, and ensuring operational efficiency. The more locations you operate, the bigger the loss.

Menu 52

Menu Management Management Allergens 52

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

NOVEMBER 1, 2024

As restaurants look to the next 12 months, they anticipate placing a greater emphasis on revenue streams such as on-premise dining, off-premise dining, and catering. It also zooms in on current challenges faced by owners/operators, menu prices and inflation, and tech/AI implementation.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

FEBRUARY 3, 2025

The restaurant industry has long relied on immigrant workers to fill key roles in kitchens, dining rooms, and management teams. Increased Workplace Audits : Immigration and Customs Enforcement (ICE) audits have become more frequent, leading to potential fines and disruptions. Offer competitive wages and benefits to attract U.S.

Restaurant Law 251

Restaurant Law Operations Audits Recruiting 251

Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. A rise in number of vegan restaurants is witnessed as younger population especially women are preferring vegan diet over traditional fine dining options. Astonishingly veganism is a chief enabler of this culinary transformation. Bn at an impressive 22 percent CAGR in 2022.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

Modern Restaurant Management

AUGUST 23, 2021

Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.” But where are your innovators? ” Innovation is a cool word, but at its heart is change.

Innovation 493

Innovation Fine Dining Website Management Coaching 493

Modern Restaurant Management

APRIL 9, 2020

Since 2006, Tender Greens had established its presence as a go-to fine-casual restaurant that offers more than a meal. Looking to continue on the tangent of delivering a unique fine-casual dining experience to its customers, Tender Greens aimed to double its physical footprint and grow its revenue to reach $100 million.

Innovation 469

Innovation Management Management Fine Dining 469

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. There’s a high cost in running fine dining restaurants, but the value rests in their place in society. How do we move forward from this?

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

SEPTEMBER 11, 2024

Future foodspaces will need to be designed to meet the personalized needs of diverse customer bases, according to Culinary Crossroads: How Societal Shifts Are Defining Tomorrow’s Dining , the latest whitepaper from IA Interior Architects research initiative, HumanX. "The

Fine Dining 450

Fine Dining Customer Experience Design Dine-in 450

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. Moving to Multichannel Dining Experiences Dining out is… back? Moving to Multichannel Dining Experiences Dining out is… back?

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 473

2024 Customer Experience Compost Loyalty Program 473

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction.

Mobile Ordering 492

Mobile Ordering Online Ordering Front of House Customer Experience 492

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419