Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2. Aramark Creates Safety Plans.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JUNE 9, 2021

This was painfully evident when a couple of my coworkers and myself went to eat at a fast casual chain and waited over a half hour for food. An idea on the minds of foodservice leadership post-pandemic is the ghost kitchen – a kitchen dedicated to prepping food without maintaining a dining space. Ease Labor Shortages.

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Kitchen Safety Food Supply Fast Casual Food Safety 421

Modern Restaurant Management

JUNE 1, 2020

In New York, California and Illinois, even as the on-premise space remains closed (for in-outlet dining/drinking), sales velocity continues to improve week-over-week, as both the market and consumers continue to adapt to the new trading style. However, growth in average spending per guest remains negative for full-service restaurants.

2020 324

2020 Food Safety Online Ordering Point of Sale 324

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. White Castle Employs Flippy the Robot.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

SEPTEMBER 27, 2024

Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles. Cashiers came in third place taking up seven percent of all open roles. Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. Economic Uncertainty (52 percent) 3.

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Food Truck Fast Casual 2024 Food 251

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. Happy Birthday, TCBY.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

2020 450

2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

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Catering 2024 2023 Guest Recovery 251

Black Box Intelligence

NOVEMBER 20, 2024

Comp Traffic Best Region: New England Best Segment: Quick Service Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Fine Dining Worst Cuisine: Sandwich The restaurant industry started turning a corner in August and September. And recovery for the industry is continued into October. Comp Sales -2.5% from September.

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2024 Guest Recovery Point of Sale Fine Dining 52

Black Box Intelligence

MAY 8, 2025

Mid to Late 2024: A period of modest recovery. Segment Winners & Trade-Down Behavior While quick service continues to lead in sales growth and fast casual in traffic, casual and family dining are facing headwinds. Lower-income groups are increasingly opting for grocery over dining out. in Q4 to 0.3%.

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2025 Fast Casual Guest Recovery Webinar 52

Black Box Intelligence

MAY 21, 2025

Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Particularly, a signal that lower-income guests are going back to groceries instead of going out to eat. Comp Sales -1.5%

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2025 Fast Casual Point of Sale 2024 52

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. The number of restaurants reopening their dining rooms has steadily increased in recent days. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. Click here to participate. .

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

NOVEMBER 5, 2019

Hottovy, consumer equity strategist at Morningstar., "Easterbrook, who left McDonald's "following the Board's determination that he violated company policy and demonstrated poor judgment involving a recent consensual relationship with an employee", had been instrumental in the company's turnaround efforts since 2015.

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Waste Food Leadership Customer Service 253

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Salata Debuts Franchise Microsite. Salata launched a new microsite for prospective franchisees.

Franchise 275

Franchise Franchising Loyalty Program Book 275

Black Box Intelligence

DECEMBER 18, 2024

Comp Traffic Best Region: New England Best Segment: Quick Service Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Fine Dining Worst Cuisine: Sandwich November 2024 brought a surprising wave of strong performance for the restaurant industry. On the surface, the numbers suggest a robust recovery. Comp Sales -2.5% Comp Sales -2.5%

2024 52

2024 Guest Recovery Point of Sale 2023 52

Black Box Intelligence

NOVEMBER 16, 2021

Customers love value – 77% of Americans say that a discount or deal would make them more likely to eat out than dine at home. in fast casual restaurants in Q3 compared to Q2. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth.

Guest Recovery 98

Guest Recovery Loyalty Program Email Marketing Customer Service 98

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed.

Guest Recovery 98

Guest Recovery Point of Sale 2021 Fine Dining 98

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. This may have a trickle-down effect for the casual and fine dining sectors. Sonic is overhauling its drive-in design.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

Black Box Intelligence

OCTOBER 29, 2024

Here is what we are seeing: Quick service restaurants (QSR) They have shown resilience with relatively stable traffic and sales This is artially attributed to price-conscious consumers opting for lower-cost dining options amid inflation. Casual Dining Both traffic and sales underperforming compared to QSR and fast casual.

2024 52

2024 Guest Recovery Fast Casual 2025 52

Black Box Intelligence

SEPTEMBER 10, 2024

Comp Traffic Region: New England Segment: Quick Service Cuisine: Chicken Region: NY-NJ Segment: Fine Dining Cuisine: Sandwich Trends from July: What Restaurateurs Need to Know As the economy shows signs of slowing down, restaurants have faced significant challenges over the summer. Comp Sales -4.6% Same-store sales growth was -2.3%

2024 52

2024 Fast Casual Guest Recovery Point of Sale 52

Black Box Intelligence

SEPTEMBER 26, 2024

Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich August marked a potentially pivotal moment for the restaurant industry. After several challenging months, signs of recovery are beginning to appear. Comp Sales -3.6%

Front of House 52

Front of House Point of Sale Back of House Guest Recovery 52

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. The latest research was based on a survey of 1,508 American consumers.

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2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. Modular Chicken. Golden Chick is introducing its first modular constructed building.

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Franchise Franchising 2020 2021 508

Modern Restaurant Management

DECEMBER 4, 2020

There’s just not the same amount of volume in takeout as there is in in-person dining.” Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. ” The Long Road to Recovery. percent demand decline.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. . "Across " Top Recovery Trends.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. Food Led Occasions Driving Visits.

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. PPP Forgiveness Links and EZ App. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Lastly, for a high-volume casual restaurant in California (think: Urth Caffe or Coral Tree Cafe). Third-Party Delivery Impact. 904 hours of pay for waiters (at $9.95/hour hour in NY). Over 41,000 takeout containers.

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2021 Point of Sale Delivery Fast Casual 340

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. Supporting Independents. Ocean Spray Cranberries, Inc.

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. The documentary is available on-demand exclusively on Hulu.

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Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The brand recently launched its philanthropic arm – aptly named the Game On Foundation – to support youth sports facilities in the communities it serves.

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Back of House Hotels Design Events 329

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. We look forward to what the next 40 years will bring as we continue to lead the way in our communities.”

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Food Tip Distribution Guest Recovery Food Safety 433