Modern Restaurant Management

JULY 31, 2024

With the pumpkin spice market forecast to be worth $2.4 With the pumpkin spice market forecast to be worth $2.4 We are also seeing operators looking at all ways to drive business amidst a consumer pullback in dining out; this includes introducing pumpkin LTOs that spark excitement and drive consumer demand. percent from $9.01

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

Restaurant Business

JUNE 12, 2025

The company plans to expand into more markets and expects to have thousands of bots on the ground by the end of the year, which it says will give it the largest autonomous vehicle fleet in the world. By Joe Guszkowski on Jun. 12, 2025 Facebook Twitter LinkedIn There are about 1,000 Coco robots in the wild today.

Delivery 169

Delivery Leadership Advertising 2025 169

Restaurant Business

JUNE 11, 2025

By Joe Guszkowski on Jun. 11, 2025 Facebook Twitter LinkedIn DoorDash also unveiled AI-powered ad targeting. Photo: Shutterstock DoorDash is doubling down on its advertising business. The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million.

Advertising 219

Advertising Fast Casual Social Media Leadership 219

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 482

2020 Influencer Point of Sale Food Safety 482

Modern Restaurant Management

JULY 8, 2024

Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty. Lastly, brands should regularly update the program based on customer feedback and market trends.

Loyalty Program 467

Loyalty Program Customer Experience Customer Service Communication 467

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

MARCH 11, 2025

" As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." That's never going to change.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Restaurant Business

JUNE 13, 2025

At Bobby’s Burgers, Cunningham will focus on new market expansion, and both traditional and nontraditional growth worldwide. He will spearhead operations for the hotel’s venues, retail operations, meetings and events and in-room dining. Cunningham is the former vice president of U.S. Derek Watson | Photo courtesy of Dirty Habit.

Leadership 144

Leadership 2025 Email Marketing Magazine 144

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. By Joe Guszkowski on Jun. 05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently.

Leadership 154

Leadership Fast Casual 2025 Franchise 154

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. On-Demand Delivery for Square Online Store. The buyer receives text updates with links to live maps to track delivery progress. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. MRM Restaurant Survival Guide Updates. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Restaurant Business

JUNE 5, 2025

He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. 05, 2025 Facebook Twitter LinkedIn Konro was the first West Palm Beach restaurant to earn a Michelin star. Photo courtesy of Konro. Bickelhaupt is facing one count each of domestic battery causing bodily harm and domestic battery.

Fast Casual 143

Fast Casual Leadership Loyalty Program 2024 143

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. “I found inspiration on my travels. .

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

7 Shifts

MARCH 10, 2021

Market Your Restaurant Less time, a smaller staff, and tight budgets mean restaurateurs wear lots of hats. One of the most important is that of the marketer – after all, it's how you generate customers. Marketing is an integral part of every business plan. Successful restaurant owners have many traits in common.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

NOVEMBER 27, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. AI usage has also skyrocketed, primarily in the back-of-house.

2025 221

2025 Loyalty Program Back of House 2024 221

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

Modern Restaurant Management

MAY 30, 2024

“With each new store, it’s like a new chapter in the Mellow story,” Anne Mejia, Senior VP Brand Development at Mellow Mushroom, told Modern Restaurant Management (MRM) magazine. Mellow Mushroom, the stone-baked pizza brand with a counter-culture essence, is celebrating its golden anniversary.

Merchandise 275

Merchandise Email Marketing Franchise Franchising 275

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

ChowNow

JULY 3, 2024

A well-executed grand opening is a critical marketing tool and opportunity to start on the right foot and set your restaurant up for success. A well-executed grand opening is a critical marketing tool and opportunity to start on the right foot and set your restaurant up for success.

Email Marketing 195

Email Marketing Social Media Customer Service Training 195

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Food Order 294

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. The market segments up to 89% of the independent pizzeria market.

2023 195

2023 Fast Casual Point of Sale Email Marketing 195

EATER

APRIL 6, 2023

But after the flurry of press releases, joyful Instagram posts, and weapons-grade whining from a few who were left off the list, a somewhat altered Vancouver dining scene has emerged from the fray with hiked prices and impossible-to-score reservations. It’s a cash-grab for sure,” said one Vancouver chef who asked to remain anonymous.

Fine Dining 246

Fine Dining Reservations Pricing Cash Management 246

EATER

DECEMBER 21, 2020

David Chang changed the way America eats. After 15 years spent in the public eye, Chang has transcended his place in the so-called “bad boy” chef generation, and is now a leader in the restaurant industry. “He The latest entry in this ongoing project of self-narrativization is his memoir Eat a Peach , which was released in September.

Front of House 364

Front of House Back of House Book 2008 364

EATER

SEPTEMBER 1, 2021

Katz says he hasn’t needed to market his vinegars for the past eight years as customers have grown more knowledgeable about the importance of good ingredients, largely thanks to the internet and the long-simmering influence of food visionaries like James Beard and Alice Waters. New wave vinegar is instantly recognizable.

Consumer Goods 259

Consumer Goods Email Marketing Compost Point of Sale 259

EATER

JUNE 2, 2021

Tepper first came to the restaurant in 2017 , after stints in New York fine dining kitchens, and worked his way up to sous chef. When I first came here, I was so used to fine dining kitchens. Carla Perez-Gallardo, who opened Lil’ Deb’s Oasis in 2015. But what will become of Lil’ Deb’s Oasis as they move on? ready to make bagels.

Back of House 246

Back of House Front of House Fine Dining Dine-in 246

Open for Business

NOVEMBER 21, 2022

Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. It can seem like a lot to learn upfront, but the payoff is huge.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant Clicks

NOVEMBER 5, 2017

Whether your restaurant is opening soon or has been open for some time, you’ll need to make some decisions on hiring an internal marketing team. Too many people applying for marketing jobs believe posting on instagram and snap chat qualifies them as a marketing director. Social Media Marketing. Email Marketing.

Marketing 76

Marketing Email Marketing SEO Social Media 76

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. These changes have become permanent shifts in how they target customers, market themselves, and design their offerings." How Do You Stack Up?

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Restaurant365

FEBRUARY 4, 2022

This article was written by Katie Fairchild and featured in QSR Magazine. Below are a few fresh ideas that are sure to attract new guests and offer unforgettable dine-in or takeout experiences this Valentine’s Day. Add some privacy to outdoor dining areas. Promote, promote, promote. Promote, promote, promote.

Outdoor 78

Outdoor Email Marketing Customer Experience Seasonal Menu 78

Restaurant Clicks

DECEMBER 15, 2021

If you’re buying for a foodie, the best gifts for foodies can range from kitchenware to dining experiences and more. If you’re buying for a foodie, the best gifts for foodies can range from kitchenware to dining experiences and more. Check out the special Eataly Holiday Market gift boxes.

Travel 146

Travel Customer Experience Bar Email Marketing 146

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. But there are still effective marketing channels available offline too. 1) Produce A Food-Prep Video. Trust us, it’s not.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

SpotOn

JULY 9, 2024

Owner, Restaurants - June 1, 2024 Customer Support Is Always Amazing "I find all the tools I use to enhance my marketing campaigns to be fantastic. I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. Awards: Capterra Shortlist - 2022 – 2024 Rating: 4.3 / 5.0

2024 52

2024 Point of Sale POS Online Ordering 52