Remove Dietary Restrictions Remove Menu Remove Seating
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Turning Pain Points into Strengths: How to Create a 360-Degree Dining Experience

Modern Restaurant Management

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. For instance, a guest may want to order a specialty cocktail during their meal, but without being able to peruse the menu, they may decide to forgo it.

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Using Tech for Better Guest Engagement

Modern Restaurant Management

Seating to First Server Contact : Cameras can track the duration from when a customer is seated to when a server approaches them. CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs.

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What Does Lent Have to Do With Crispy Fish Sandwiches?

EATER

Arbys has a limited time menu of crispy fish sandwiches. While fast-food restaurants may offer spider-shaped doughnuts for Halloween or pink drinks for Valentines Day, Lent specials stand apart in that they revolve around the traditional dietary restrictions of the observance. Its enough for fast-food restaurants to take notice.

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How to Train Your Staff to Communicate Effectively with Guests

Modern Restaurant Management

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Train your employees to use positive language, especially when declining a request or letting them know that a menu item or special is unavailable. So how do we develop vital customer service?

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The 11 Best Restaurant Event Ideas That Actually Bring In New Customers And Keep Regulars Excited

ChowNow

1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks. This can be as big or small as youd likefor example, you could connect with a local distillery and use their spirits for one cocktail or develop an entire menu around it.

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Mastering the Art of French Dining

EATER

You’ll almost never be able to view the menu in advance. This is now changing with the advent of online booking systems that offer two seatings each night — usually with an earlier seating at 7 or 7:30 and the later at 9 or 9:30 p.m. When we opened Fulgurances, our first seating was at 7:30 p.m. and it was only tourists.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Growing menu innovation and healthy fast food further drive the growth of the market. The demand for fast food is still strong because it is affordable, convenient, and offers a wide variety of menu items, which is why it is the go-to option for millions of Americans every day. billion in 2024 and is anticipated to rise at a CAGR of 3.74