Squirrel Systems

OCTOBER 19, 2023

PART 1: CONVERSATIONAL ORDERING, WHAT IS IT & DOES IT HAVE A PLACE IN TABLE SERVICE? “Conversational ordering” in the hospitality business refers to a specific approach to taking food and beverage orders from customers more conversationally and engagingly.

Ordering 52

Ordering Dietary Restrictions Customer Service Customer Experience 52

Modern Restaurant Management

JULY 20, 2021

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. It’s dining, on demand. Table Turns: Guests Have the Remote Control.

Dietary Restrictions 197

Dietary Restrictions Customer Experience Dine-in Technology 197

Modern Restaurant Management

MAY 23, 2023

But with the growth in off-premise dining comes extra pressure for businesses. Consumers ordering deliveries still want to make sure it feels like they are treating themselves. Changing Trends and the Importance of Exceeding Expectations Before the pandemic, dining out was a common way for people to socialize and unwind.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. This transparency instilled trust and met the growing demand for conscious dining choices.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

SEPTEMBER 21, 2021

And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. From an operational standpoint, customization can be challenging – especially with digital orders.

Dietary Restrictions 189

Dietary Restrictions Online Ordering Customer Experience Fast Casual 189

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. What Makes Hospitality So Vital to the Dining Experience?

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Technology Front of House Back of House Dietary Restrictions 223

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

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2024 Dietary Restrictions Customer Experience Customer Service 123

Modern Restaurant Management

AUGUST 13, 2020

Hospitality operators can take steps now to not only ensure an easier transition but also maintain revenue streams and guest loyalty even if on-premise dining goes away. Many operators were able to pivot to delivery or pick-up offerings when dining rooms closed. Diversifying Revenue Streams. drive-thru, curbside pick-up, etc.).

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Dietary Restrictions Online Ordering Customer Experience Dine-in 197

Culinary Digital

FEBRUARY 2, 2024

A streamlined menu can significantly improve quality assurance in a food service establishment in several ways: Consistency A streamlined menu reduces the number of dishes and options offered, making it easier for kitchen staff to consistently prepare each item to the highest quality standards.

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Dietary Restrictions Front of House Customer Experience Back of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 189

Modern Restaurant Management

DECEMBER 20, 2022

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

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2022 Food Supply Point of Sale Dietary Restrictions 197

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. Virtual brands can be especially useful in testing new menu items and mitigating supply chain challenges.

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Dietary Restrictions Influencer Back of House BOH 196

Modern Restaurant Management

JANUARY 3, 2024

Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering. Restaurants will entice their customers with the privilege of being among the first to savor new menu items, creating a sense of exclusivity and fostering anticipation. Read the first part, here.

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2024 Loyalty Program Customer Experience Customer Service 132

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. In House Online Restaurant Ordering System – The Basics .

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Ken Burgin

AUGUST 6, 2023

Can I reserve a private dining area? What’s the dress code for dining at your establishment? Can I pre-order a meal if I’m in a hurry? What other dietary needs and preferences do you accommodate? Are there choices for children on the menu? What is the menu for light meals and snacks?

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Mad Mobile

FEBRUARY 22, 2024

Available restaurant technology is already reshaping the way your guests experience dining in 2024. The challenges of yesterday’s dining experience: A recipe for frustration Remember the days of paper menus, harried servers, and the agonizing wait for your food? 65% 65% of customers prefer self-service kiosks.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Ken Burgin

JUNE 13, 2023

ChatGPT, can revolutionise the way you manage your kitchen, from organising your recipes, scaling dishes and optimising food costs, to suggesting ingredient substitutions, planning menus, and enhancing staff productivity. This can help in designing balanced and appealing menus. Food Costing : AI can be invaluable in food cost control.

Management 68

Management Management Dietary Restrictions Seasonal Menu 68

Modern Restaurant Management

JUNE 17, 2022

Vegan principles, vegan cooking, as well as dining in vegan restaurants have become more and more popular than ever, especially amongst health-conscious customers and animal rights activists throughout the world. Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options.

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Innovation Dietary Restrictions Customer Service Food Order 189

Restaurant Clicks

SEPTEMBER 5, 2021

Pittsburgh has several international dining options. Luckily, we compiled a list of some of the best restaurants in Pittsburgh that you should consider visiting to satisfy your dining needs. Bitter Ends provides window service to its customers ordering online. Bitter Ends Garden & Luncheonette.

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Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

DECEMBER 5, 2021

From takeout sushi to delivery options to dine-in seating, restaurants across the East Village offer guests and residents most anything! The restaurant is located in the Ukrainian Village community and holds natural wood decor for a comfortable yet elevated dining experience. Sushi is available for dine-in, takeout, or delivery.

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Online Ordering Seasonal Menu Reservations Front of House 109

Restaurant Clicks

NOVEMBER 7, 2021

Located close to Salmon Bay, the Walrus & the Carpenter is a higher-end version of your neighborhood fishing pub with locally sourced oysters, fabulous sides, and a robust beer menu. The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. Order Online.

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Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Restaurant Clicks

SEPTEMBER 14, 2021

Ask for recommendations when you arrive and see about ordering off-menu. . Originally started by two first cousins, Copperhead Grille offers a sports bar’s facilities showing the latest games with an affordable family-style twist, an upgraded menu, and handcrafted cocktails on Airport Rd. Order Online. Grille 3501.

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Dietary Restrictions Vineyard Online Ordering Reservations 115

Restaurant Clicks

SEPTEMBER 8, 2021

Savor is affiliated with Niagara Falls’ culinary school and features an inventive menu full of local ingredients. Since opening, Savor has quickly become one of the most popular Niagara Falls restaurants and a must-dine destination for anyone visiting the area. Order Online. Best Restaurants in Niagara Falls. Red Coach Inn.

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Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant Clicks

SEPTEMBER 19, 2021

The bistro menu is also impressive in the evening. Lancaster is one of the most underrated food cities in Pennsylvania. While it’s famous for Amish country, theatre, and rich history, there’s more than mashed potatoes and gravy in this charming city! Lancaster might seem like a big city randomly nestled in the middle of Pennsylvania farmland.

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Seasonal Menu Fine Dining Reservations Food Order 148

Restaurant Clicks

OCTOBER 11, 2021

Order Online. Anything on the menu is great, but I highly recommend the smoked salmon eggs benedict (with citrus hollandaise!). In addition to their regular menu, Buttermilk has both a vegan and gluten-free menu to cater to dietary restrictions. Order Online. Best Brunch in Atlanta.

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Online Ordering Food Order Dietary Restrictions Back of House 143

The Rail

OCTOBER 14, 2022

The eight major food allergens are: Milk Tree nuts Eggs Fish Peanuts Shellfish Wheat It’s essential that your entire staff knows which dishes these ingredients are in, and how to carefully warn people who order them in case they might have an allergy to one or more. Additionally, these identifications can open your menu to new dishes.

Allergens 59

Allergens Management Management Dietary Restrictions 59

Squirrel Systems

OCTOBER 2, 2023

In a typical multichannel approach, a customer may receive a notification via email, SMS, or an app that there is an offer or special if the guest sees the offer on their phone but decides to engage via an online ordering system that link may be lost. Returning guests don’t want to be treated as if they were a new customer.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Restaurant Clicks

NOVEMBER 13, 2021

It’s a small menu that changes daily. You can check out their website for the daily menu, or just go in and see what they have. Order Online. Just north of Downtown in Germantown, City House is a sophisticated restaurant that has a great Italian-fusion menu. However, that’s not all that Nashville offers. Lockeland Table.

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Back of House Reservations Fine Dining Seating 121

24/7 Waiter

SEPTEMBER 21, 2023

Customer feedback about your website, menus, and ease of ordering gives crucial insight into satisfying the needs of your visitors, allowing you to focus on what you are doing right and make alterations to areas of concern. What do you remember most about dining with us? Do you feel our menu has options for everyone?

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Dietary Restrictions Social Media Online Ordering Customer Experience 36

Restaurant Clicks

DECEMBER 15, 2021

I recommend ordering their Ham and Potato Corn Chowder, Bananas Foster French Toast, Chicken and Biscuits, or Breakfast Burger. After ordering their Chocolate Kiss spirited coffee, I recommend sampling their Chicken & Waffle, Potato Head Casserole, Southwest Steak & Cheese Omelet, or Wild Patty Melt. Best Brunch in Louisville.

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Online Ordering Reservations Dietary Restrictions Café 124

Restaurant Clicks

APRIL 8, 2021

Big dinners are also on the menu, including a seared salmon dinner, schnitzel sandwiches, and a Frankford Chicken Dinner for two. What comes to mind when you think of summer in Philadelphia? I think “hot, hot, hot!” The humid and sunny weather here is lovely, but tiring. Time to sit back with a drink and relax. Top Beer Gardens in Philly.

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Reservations Outdoor Brewery Online Ordering 142

SpotOn

MARCH 18, 2024

There's also the quick-service restaurant model, where guests order and pay for simple dishes created right away, similar to the modern bistro. On the other side of the dining spectrum, there are restaurants with menus that offer an entire meal at a set price, also known as the prix fixe menu.

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Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Restaurant Clicks

DECEMBER 6, 2021

You can order off of their breakfast and lunch menu during this time, giving you plenty of options. Order Online. Order Online. Los Angeles, also affectionately known as the City of Angels, is one of the most popular destinations in the United States. That and to experience the culture of Hollywood. Best Brunch in LA.

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Online Ordering Reservations Food Order Seasonal Menu 104

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Restaurant Clicks

DECEMBER 1, 2021

Phoenix is a unique city in Arizona known for the hot weather and southwest dining. Suppose you’re unsure about the menu because you’re not entirely vegan. Order Online. Order Online. The Desert Botanical Garden, the Phoenix Zoo, and the Musical Instrument Museum are points of interest for locals and visitors.

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Online Ordering Back of House Food Order Fine Dining 117

Restaurant Clicks

MAY 24, 2021

As an upscale casual dining restaurant, Acacia has a beautifully decorated interior as well as a spacious outdoor patio. You cannot go wrong with either their Pre Fixe menu, or bringing a bottle of complex red wine to enjoy with their NY Strip Steak. Order Online. We have rounded up the best restaurants in Washington, D.C.

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Front of House Reservations Dietary Restrictions Casual 78