Modern Restaurant Management

SEPTEMBER 21, 2020

As the general manager of Yelp for Restaurants , my job is to help restaurants succeed. In a typical month, we used to help restaurants seat over four million diners. They knew Yelp could do more than just help them seat diners. So we set out to design the services and bundles that would meet these needs.

Front of House 488

Front of House 2009 Reservations Website Management 488

ChowNow

MAY 30, 2025

If youre looking for a loyalty program, ChowNows Rewards Program is designed to reward diners and keep them coming back to your direct ordering channels. Limited-time offers also give you content for social media, email, and your website. For example, this section on a restaurant website encourages users to download their mobile app.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

JULY 16, 2021

Design the Floor Plan Layout. Do they have indoor seating or are they takeout-only? See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000.

License 459

License Hiring Equipment Small Business 459

ChowNow

FEBRUARY 28, 2025

So, if instant exposure and hands-off management are what youre looking for, third-party platforms can help bring in orders without requiring much on your end. Direct online ordering system A direct online ordering system is built specifically for your restaurant, allowing customers to place orders directly through your website or app.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

APRIL 5, 2023

A study conducted on an e-commerce website showed that the terms “disappointed” or “disappointment” were used 20,000 times due to misleading information about the products and services offered. If something is not up to your expectations, you can text us or ask to speak to a manager. What’s the solution?

Technology 445

Technology Social Media Customer Experience Communication 445

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 21, 2020

Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. So send out emails, revamp your social media pages, put up the new menu and deals on your website, and do all else you can to announce the reopening of your restaurant. Protect Your Employees. Pick the Right Marketing Channels.

Social Media 539

Social Media Food Safety Cash Management Customer Service 539

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs. Here are some goal types to consider (and you don’t have to have just one!):

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

APRIL 2, 2020

Well, for ideas – there are physical changes (rearranging a showroom, gym, or restaurant seating arrangement to allow more functional usage), periodic maintenance (steam your carpets, paint your walls, organize your warehouse) and business tooling/service improvements you can make.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. Lef f , Co-Managing Partner of Ervin Cohen & Jessup. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 18, 2020

Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines. Upserve is creating and running Free Facebook Ads for all Upserve Online Ordering customers to drive new business to their website. Staying nimble given the fluid environment.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. Collins : We’ve learned just how important our investment in digital technology truly is, not only for consumers interacting with us via our websites, but also on all of our various social media channels.

Food Safety 515

Food Safety Social Media Consumer Goods Loyalty Program 515

Modern Restaurant Management

FEBRUARY 25, 2020

Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.” In announcing the final rule, NLRB Chairman John F.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

AUGUST 18, 2024

Specialty bars focus on a particular type of drink or theme, such as wine bars or cigar bars, but can be much more expensive to manage. Hiring a Strong Team You'll need a manager, bartenders, waiters, and security. Planning Your Menu Here are a few bar menu design tips : Your food should match the concept and theme.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fast Casual Fine Dining Seating 221

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Fortunately, website design platforms like WordPress, Squarespace, and Wix are lowering the barrier to entry to web design.

Demo 240

Demo Website Management Online Ordering SEO 240

7 Shifts

MAY 1, 2020

Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? For example, Una Pizza & Wine in Saskatoon is offering delivery through their website that isn’t just limited to their pizzas. Taco meal kits! ?? A weekly meal kit subscription?

FOH 364

FOH Online Ordering Delivery Food Order 364

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. BIBO is a full- service importer/exporter, national sales, and brand management agency.

Serving 517

Serving White Paper Food Recycling 517

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Do you need a host to seat guests or someone to hello pack up delivery orders? Consider your website. The traditional front of the house to the back of the house divide has closed.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Revenue Management Solutions launched metiRi, a new financial solution. Winnow Raises $20M to Fight Food Waste.

Waste 262

Waste Food Franchise Franchising 262

7 Shifts

FEBRUARY 12, 2021

With restaurant startup costs restaurant startup cost averages at $275,000 or $3,046 per seat for a leased building, According to Sage accounting. For owned buildings, costs get a bump to $425,000 or $3,734 per seat. They could also be trying to get out of a bad situation—be it management, building, or market related.

License 444

License Equipment Certification Take-out 444

Modern Restaurant Management

MAY 12, 2020

" Restaurants around the world can continue to participate in the Dining Bond Initiative at no cost by answering a few questions on the organization's website, which has been translated into several languages. . "The program is inventive and very attractive to our guests." Consulting on Ghost Kitchens.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations.

Franchising 414

Franchising Franchise Catering Online Ordering 414

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot. Many restaurant website builders also allow you to put a sign-up form on your website.

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. " DoorDash works in close partnership with each merchant, co-designing the DoorDash Kitchens’ space with the restaurants to customize the environment to their needs. the number of customers who leave without being seated or greeted).

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

ChowNow

JULY 17, 2024

A well-crafted operations plan not only ensures consistency and quality but also helps you manage resources effectively and achieve long-term success. Include specific responsibilities for each position, from management to kitchen staff to front-of-house employees. Head Chef: Manages kitchen staff, menu planning, and food preparation.

Operations 195

Operations Kitchen Safety Front of House Food Safety 195

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Above all, we have prioritized our customers’ safety and well-being into the design and flow of the kitchen and dining areas. Restaurant Sherpas.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Daily Management Course. A restaurant manager wears many hats. Digital Management Tools. ????‍?? Key Qualities of Successful Restaurant Managers. ?? Start the Management Course.

Management 195

Management Management Website Management Hiring 195

Goliath Consulting

NOVEMBER 23, 2021

Customers are able to scan the QR code, which redirects them to the restaurant’s website in which contains the restaurant’s menu. According to Bitly, a link management service, there has been a 750% increase in QR code downloads over the last 18 months. How will this affect the restaurant business in the future? “QR

Loyalty Program 221

Loyalty Program Customer Experience Online Ordering Customer Service 221

EATER

JULY 18, 2023

The blind waitstaff helps the diners find their seats, and then serves them a series of mystery dishes, which the guests taste and guess at in total darkness. Linn confirmed that soon after opening, its management faltered, and it was more or less “finished before it started.”) This persistent question (“And what would they like?”)

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

The Restaurant Group

FEBRUARY 14, 2025

High CoGS can eat into profits, so it’s important to manage inventory and control waste effectively. Strategies to Manage and Optimize Labor Costs Schedule staff based on peak hours to avoid overstaffing. Encourage reservations to manage flow. Design an efficient seating plan.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. The consumer segments most likely to use alternative channels for order are: Younger consumers (<34 years old) – 34 percent app / website order intention.

2020 324

2020 Food Safety Online Ordering Point of Sale 324