Modern Restaurant Management

MAY 9, 2025

A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. How quickly can an operator ramp up a hand-held program and what kind of investment in dollars and training time does it involve?

Outdoor 252

Outdoor Mobile Ordering Loyalty Program Fast Casual 252

Modern Restaurant Management

OCTOBER 28, 2020

Design Your Floor Plan with Social Distancing in Mind. The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Create designated areas (for curbside pickup and for those guests waiting to be seated).

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Lavu

MAY 30, 2025

The last thing any restaurant should do is make the customer feel like they are being pushed out of their seat for the next guest. Maximizing table turnover is crucial for restaurants to optimize their seating capacity and increase their profitability. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JULY 5, 2022

I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated. For a few minutes, the guest feels better because they are in a seat, but the big problem is on the horizon. Improve Service Through the Menu.

Seating 468

Seating Training Customer Service Point of Sale 468

Culinary Cues

MAY 12, 2025

Guests spending hundreds of dollars for a memorable meal and making reservations months in advance just to garner a seat. Cooking should be fun and designed to make all involved happy. Fifteen-hour workdays, no time for anything but the pursuit of excellence. At the same time you deserve to have a life.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Provide digital menus or physical copies that are clear and well-designed. Staff should be knowledgeable, offering helpful suggestions based on customer preferences and dietary needs.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 17, 2025

AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. It has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 8, 2020

” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. This period will likely last four-to-six weeks, and we expect the seating reduction to create table spacing of approximately 9’-0” on center (from the typical 6’-0” on center).

White Paper 531

White Paper Seating Employee Relations Back of House 531

Modern Restaurant Management

JUNE 4, 2025

Experience-driven design transforms restaurants, offering up an immersive journey from the moment diners step through the door until their very last bite. He stresses how true brand immersion extends beyond aesthetics to evoke specific feelings, balancing design elements to achieve desired atmospheres.

Customer Experience 221

Customer Experience Customer Service Design Consumer Goods 221

Modern Restaurant Management

AUGUST 19, 2020

launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program. Seated Acquires VenueBook. Seated acquired digital event booking platform VenueBook.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

ChowNow

APRIL 11, 2025

Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. To really get the most out of your tablets, you need to be strategic about how you choose them, use them, and train your staff. Tablets are everywhere in restaurants these days, and with good reason.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. PLAN BETTER – TRAIN HARDER.

Menu 482

Menu Seasonal Menu Front of House Café 482

Modern Restaurant Management

JUNE 25, 2020

Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. During the training, encourage employees to document physically demanding job duties such as heavy lifting to help identify and plan around potential injury risks. Foster Good Hygiene.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

Culinary Cues

MAY 13, 2023

A well-designed program will instill an understanding of discipline, the foundations of cooking, passion, structure, the how and why of cooking, and the professionalism that will help to define the type of chef you may become. This is the biting question, the one that helps a young cook decide what path to take.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

APRIL 2, 2024

For this, flexible seating arrangements are the key – from cozy booths to communal tables and counter seating, offering options that cater to individual preferences ensures that solo diners feel comfortable and valued. Beyond physical amenities, we trained our staff to welcome solo diners. First impressions matter.

Loyalty Program 411

Loyalty Program Catering Seating Customer Experience 411

Modern Restaurant Management

JUNE 7, 2021

Employees should frequently clean and disinfect all high-touch surfaces such as: Tables and seating areas in dining rooms and lobbies. Restaurants should take the time to review and update all disinfection procedures as well as re-train employees on proper disinfection protocols. Service counter. Drink dispenser. Drive thru headsets.

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Modern Restaurant Management

MARCH 16, 2021

Operating a 40,000-square-foot San Diego bayfront destination offering four distinct concepts with 1,100 seats is no easy task, but one thing enables the management to focus on hospitality: automation. What kind of staff training is involved? The Brigantine, Inc., The Brigantine, Inc.,

Hospitality 488

Hospitality Magazine Outdoor Customer Experience 488

7 Shifts

OCTOBER 1, 2024

You should also create a cleaning schedule that assigns specific tasks to designated staff members. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. Well-trained staff are more knowledgeable about the menu and better at handling customer requests.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Keeping brand integtrity, the interior featured a walk-up counter, digital menu boards and condensed seating/waiting areas with TVs. This also reinforces ordering through the app.

Operations 449

Operations Mobile Ordering Customer Experience Online Ordering 449

The Rail

JANUARY 15, 2025

Look for underutilized corners, walls, or other spaces that could serve additional purposes, such as hosting extra storage, decorative elements, or seating options. Choose Smart Space Optimization Techniques Furniture design directly impacts space efficiency. Similarly, flexible seating arrangements keep operations smooth.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— Sure, you may have a certain number of seats, but service duration is variable. If you're under capacity, demand is low with lots of available seating. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

APRIL 18, 2022

Often with more available seating comes an influx of guests. They should be organized and create schedules in advance to prevent staffing shortages on busy nights, and they also need to thoroughly train new staff members and make sure every employee is up to speed on seating charts. Considering Layout for Practicality.

Outdoor 419

Outdoor Seating Restaurant Law Customer Experience 419

Modern Restaurant Management

FEBRUARY 2, 2024

Overview of Network Solutions Within the restaurant industry, networking solutions encompass a broad range of technologies designed to create a more connected and efficient operational environment. For instance, knowing a regular customer's favorite dish or seating preference can transform a routine meal into a customized experience.

Operations 472

Operations Front of House Customer Service Customer Experience 472

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. In addition there is also a poolside bar.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

APRIL 2, 2020

Novel ways to deliver everything from orchestral music to personal training and therapy/addiction treatment have made the rounds as viral social media videos or popular articles. Imagine a local personal trainer that works via in-person training sessions exclusively. Businesses of all sizes suddenly have this opportunity.

Social Media 488

Social Media Small Business Customer Service Cash Management 488

Modern Restaurant Management

FEBRUARY 18, 2020

There are kitchen robots you can easily “train” by having them exactly replicate your arm movements and perform highly complicated yet repetitive cooking and preparation tasks. Restaurateurs will need to be more digitally savvy and relevant to the star power of design and bar rescues that are a hot in media.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing.

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

APRIL 5, 2023

Traditionally, during the dining experience a well-trained customer service representative, such as a designated server, floor manager, chef, or owner will approach tables and ask, “Is everything to your satisfaction?” They are also trained when not to approach, such as an ongoing conversation, or the food just arrived.

Technology 445

Technology Social Media Customer Experience Communication 445

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. OpenTable seats around 1.6 RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Apple | Android 4. Get a Demo 6.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). At Seated, we are considering offering links to delivery apps for our restaurant partners that request it." We are trying to be responsible and calm.”

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

The Rail

JUNE 11, 2025

This guide is designed to help you navigate the complexities of opening your second restaurant location. From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Hire and Train the Right Team Staff can make or break your new restaurant.

Management 130

Management Management Equipment Hiring 130

Modern Restaurant Management

MAY 19, 2020

Include any specific information in your online reservation confirmations – if guests may have to wait outside before being seated, let them know; and train staff how to respond to advance phone calls, questions or complaints. Train your staff to communicate effectively and to smile with their eyes. (It’s

Guest Recovery 474

Guest Recovery Kitchen Safety Food Safety Email Marketing 474

Modern Restaurant Management

DECEMBER 22, 2020

to keep customers in the know as to their location’s dining modifications, designated a Sanitation Team Member at every location to ensure safety and sanitation measures were being met, and for those dining with us, we completed a sanitation checklist to provide insight into the efforts we take to keep our communities safe.

Hospitality 493

Hospitality Food Safety Customer Experience Online Ordering 493

Culinary Cues

FEBRUARY 3, 2020

There is, in human nature, a desire to make a difference, to do something meaningful, or as Steve Jobs once said: “To make a dent in the universe.” Not everyone struggles with this need, but for those who are born with this deep-seated knowing desire – they understand that it is always present. PLAN BETTER – TRAIN HARDER.

Seating 572

Seating Uniforms Take-out Communication 572

7 Shifts

FEBRUARY 8, 2024

In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. OpenTable seats around 1.6 RUN also acts as an HR software, connecting payroll to core employee functions like training, record keeping, and onboarding. Apple | Android 4. Get a Demo 6.

Management 352

Management Management Operations Mobile Ordering 352

ChowNow

MAY 30, 2025

If youre looking for a loyalty program, ChowNows Rewards Program is designed to reward diners and keep them coming back to your direct ordering channels. Just make sure your staff is hyped and trained upwhen done right, these promos move fast. Rewarding customers for ordering direct creates long-term habits that boost your sales.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 19, 2020

Per Statista , the year-over-year decline of seated diners in U.S. The software solutions that include built-in analytics can also indicate potential hot spots, so you’re aware of where your attention is needed most, from trainings to compliance to supply issues. restaurants was an astonishing 43.38 Use the Right Digital Tools.

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539