Modern Restaurant Management

MAY 29, 2025

Just when it seemed QR codes might go the way of the pager or MySpace, improvements in design were followed soon after by the pandemic. McDonald's started incorporating QR codes across their mobile apps and throughout their brand loyalty programs. Nintendo uses QR codes within its gaming system to share avatars.

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Modern Restaurant Management

DECEMBER 27, 2024

Data-backed loyalty programs, in particular, present a key opportunity for marketers to foster deeper customer connections in 2025. In an era where price-conscious diners seek value more than ever, restaurant loyalty programs are becoming indispensable. Start small by choosing technology that connects easily.

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Modern Restaurant Management

JUNE 18, 2025

There are technological solutions to this; for example, audio systems can be programmed to turn on at a certain time, and even change the tempo, genre and mood of music as the day goes on. This connection is so important that the music may be one of the key parts of the experience that brings repeat business and customer loyalty.

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Modern Restaurant Management

MAY 22, 2025

Brand Expression Through Uniform Design Branded apparel offers a controlled visual communication channel that reinforces your establishment's aesthetic. Strategic use of color should inform uniform design decisions. The integration of these functional elements should be accomplished without compromising brand integrity.

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Modern Restaurant Management

OCTOBER 29, 2024

On October 1st in Chicago, Meta’s Restaurant Summit brought together more than 100 marketers from some of the most recognizable franchises in the industry for a buffet of diverse programming, discussion, and exploration into the world of restaurants.

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ChowNow

MARCH 25, 2020

That’s why we’re excited to introduce a new, free loyalty program for your restaurant. What is ChowNow’s new loyalty product? ChowNow’s new loyalty product is a membership program between diners and your restaurant. ChowNow’s new loyalty product is a membership program between diners and your restaurant.

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Loyalty Program Mobile Ordering Email Marketing Online Ordering 397

ChowNow

FEBRUARY 7, 2025

A well-designed menu naturally encourages customers to enhance their meals at key moments in the ordering process. Offering Loyalty Rewards for Larger Orders Rewards programs arent just for gaining repeat visitsthey can also incentivize higher spending per order. or Try our new spicy mayoperfect for your go-to order!

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Ordering Online Ordering Loyalty Program Customer Experience 349

Modern Restaurant Management

APRIL 9, 2025

Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

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ChowNow

JUNE 12, 2025

Highlight High-Margin Items in the Right Places Design your menu to guide people to your most profitable dishes. Send out flows when someone places an online order, reminder emails for customers who haven’t ordered in a while, or monthly exclusive discounts to people who joined your loyalty program. Simple, easy, and automated.

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Loyalty Program Social Media Online Ordering Email Marketing 195

The Restaurant Group

JANUARY 26, 2025

This is where restaurant loyalty programs shine. Loyalty programs offer dining rewards, creating a bond between customers and your business. These programs encourage repeat visits, boosting both customer satisfaction and restaurant profitability. Restaurant loyalty programs reward customers for their repeat visits.

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Modern Restaurant Management

JULY 8, 2024

At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. How can a brand develop a loyalty program that is relevant for a variety of guests? What are the best practices for building a new loyalty program?

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Modern Restaurant Management

DECEMBER 18, 2024

In 2025, we anticipate more restaurant brands will develop their own white-labeled digital wallets in partnership with companies like Ansa to provide customers easy-to-use payments with the added benefit of personalized loyalty incentives. Guest loyalty will be a key trend in 2025.

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Modern Restaurant Management

APRIL 7, 2025

Reliable experiences build brand loyalty, and systemic processes lead to reliable profit margins. With restaurant tech investments on the rise, the industry is witnessing the emergence of sophisticated enterprise platforms specifically designed for multi-location operations.

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Restaurant Business

MAY 21, 2025

Through direct integrations with POS systems and loyalty programs, the feedback captured is not only granular but also immediately actionable.By

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Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.

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ChowNow

FEBRUARY 21, 2025

Mobile ordering has become the preferred method for customers, with 71% saying they would rather use a restaurants branded mobile app over third-party platforms because its more affordable, easy to use, and personalized due to loyalty programs. Here is an example of a restaurants branded app.

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7 Shifts

FEBRUARY 22, 2021

If you aim to increase customer retention, one of the most important investments is loyalty programs. According to Shoes for Crews Europe , 57% of adult consumers are more likely to visit restaurants with a loyalty program. Why get a loyalty program? Why get a loyalty program?

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ChowNow

JANUARY 23, 2025

Build a Customer Loyalty Program Were starting here because a loyalty program is one of the most effective ways to build lasting connections with your customers, and its easier to set up than you might think. For example, the ChowNow Rewards Program makes it incredibly simple for restaurants to offer this experience.

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Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

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Modern Restaurant Management

DECEMBER 9, 2020

Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Case in point: the Pret A Manger program costs $26.60 Reinforcing Revenues. Customer Connections.

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Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

FEBRUARY 17, 2025

This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market. Hoteliers and restaurant operators are increasingly demanding POS systems that seamlessly connect with CRM, loyalty programs, reservation systems, inventory management, and payroll.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 221

ChowNow

MAY 30, 2025

Now, lets dive into the 17 best restaurant promotion ideas to increase your customer loyalty and reduce the slow times at your restaurant. Launch a Loyalty or Rewards Program A strong loyalty program is one of the most effective restaurant promotion ideas for driving repeat visits and building real customer loyalty.

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Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

APRIL 9, 2025

Maintaining brand consistency : It is essential to ensure that franchisees adhere to operational systems and complete training programs to avoid inconsistencies across the brand. Furthermore, the real estate, design and marketing support we offer enhances our capabilities as an ideal franchisor.

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Modern Restaurant Management

MAY 24, 2024

This stresses the need for customer retention programs. Thus, loyalty programs are the best ROI-driven strategy for customer retention. This customer loyalty stays strong, negating the changing market landscape. So, let us explore the top strategies to develop customer retention programs.

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Loyalty Program Point of Sale Email Marketing Customer Experience 438

EATER

FEBRUARY 27, 2025

How apps became the modern-day loyalty program The mobile app trend in fast food kicked off in earnest in 2009, when Starbucks introduced the first ever mobile app to allow customers to pay for coffee with their phones. And arguably, some employees lives worse.) He wants the path of least resistance.

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Modern Restaurant Management

MAY 9, 2025

They close the check at the table, apply loyalty rewards, and split payments however the guest wants, all without leaving the patio. How quickly can an operator ramp up a hand-held program and what kind of investment in dollars and training time does it involve?

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Modern Restaurant Management

MARCH 10, 2025

Loyalty programs and app-exclusive deals. According to RMS’s 2024 survey, Dining in the Digital Age , millennials rank app-only promotions as the most valuable app feature, while Gen X and Boomers favor loyalty-based incentives. Digital transactions now make up 18.6 What drives app usage?

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Modern Restaurant Management

OCTOBER 4, 2021

But the advertising and marketing also sells a snarky sense of humor , elevating the simplistic brand design to create a funky, unique personality that appeals to the target market. Setting aside the logo design for the moment, however, another aspect of making color work for your restaurant marketing is the decor of the building itself.

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Marketing Loyalty Program Social Media Online Ordering 474

ChowNow

FEBRUARY 28, 2025

Prioritize a clean design, fast load times, and a seamless mobile experience since most customers will be searching from their phones. Build a Rewards Program to Encourage Repeat Visits Getting first-time guests through the door is the hard partbringing them back is much easier. Why rewards programs work.

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ChowNow

FEBRUARY 13, 2025

If customer retention is a priority consider a digital loyalty program or automated marketing tools. Guest Experience & Loyalty : Integrate with CRM and loyalty programs to personalize offers and encourage repeat business. Consider your budget. The goal, then, is to grow that customer base.

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Modern Restaurant Management

OCTOBER 10, 2024

Consider a large Mexican fast-casual chain that implemented a tuition coverage program for employees pursuing degrees in fields like agriculture, culinary arts, and hospitality. Similarly, a prominent fried chicken QSR recognized the limitations of its existing scholarship program, which primarily benefited traditional students.

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ChowNow

FEBRUARY 21, 2025

You can also use loyalty incentives, like a rewards program that gives customers points when they order through your website but not when they order through third-party apps. A well-timed email about a new menu item, an exclusive online-only deal, or a reminder of your rewards program can give customers a reason to order again.

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Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

MAY 2, 2025

Choose a User-Friendly Email Platform The best email marketing tools make it easy to design, send, and track your newsletters without needing any sort of technical skills. A steady rhythm keeps your customers engaged without overwhelming their inboxes, helping you maintain strong conversion rates and long-term loyalty.

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Modern Restaurant Management

MARCH 3, 2025

Plaid represents structure, heritage, and intentional design. From there, we can start developing the brand identity (think color palettes, typography, and logo design). The restaurant needs cohesion, from signage to menu design to uniforms. It’s a timeless and bold pattern, much like a strong brand identity.

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Social Media Email Marketing Customer Experience Loyalty Program 251

Modern Restaurant Management

OCTOBER 7, 2024

From the consultant’s perspective, our restaurant designs have changed substantially due to these services. We now design in specific pick-up areas for these third-party delivery systems. ” That’s what we’re seeing as the next loyalty step for restaurants. It’s also become a boost to top-line sales.

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Modern Restaurant Management

FEBRUARY 24, 2025

Intentional engagement to deepen guest connection Dwindling foot traffic in recent years has resulted in a decline in “regulars,” making customer loyalty more elusive. To meet this need, 72 percent of respondents increased wages by more than 10 percent in 2024. Restaurants are also implementing innovative retention strategies.

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Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

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