7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. We occasionally run out of them (pizza is our main hustle!) Alcohol delivery ??

FOH 364

FOH Online Ordering Delivery Food Supply 364

Deliverect

FEBRUARY 16, 2020

In the era of food delivery, offering online ordering, delivery and takeaway is a smart strategy to appeal to a vast audience of potential customers. When you start delivering meals, it’s crucial to invest in the right food delivery software, in order to keep things tidy and efficient. What is food delivery management software?

Delivery 91

Delivery Management Management Food 91

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? Join the Marketplace ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. Can you offer contactless deliveries and curbside pick-ups?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

DECEMBER 2, 2021

In many restaurants, on-call scheduling is inescapable. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed. Table of Contents.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

EATER

JUNE 5, 2020

Food delivery might be necessary for some during the pandemic, but when there’s a curfew involved, think twice before you click “order” Last night, a Caviar deliverer was arrested on the Upper West Side of Manhattan, about a half hour after the city’s 8 p.m. Photo: Tricky_Shark /Shutterstock. curfew went into effect.

Delivery 143

Delivery Ordering Transportation Food Order 143

Deliverect

DECEMBER 1, 2020

With the festive season in full swing, pubs, bars and restaurants are looking for ways to bring in some extra holiday revenue to make up for this tough year. And because alcoho l makes up between 20 and 25% of a restaurant’s income , it’s important to find new ways of moving it - especially in times like these. Better safe than sorry!

Delivery 78

Delivery License Online Ordering Customer Service 78

Deliverect

DECEMBER 1, 2020

With the festive season in full swing, pubs, bars and restaurants are looking for ways to bring in some extra holiday revenue to make up for this tough year. And because alcoho l makes up between 20 and 25% of a restaurant’s income , it’s important to find new ways of moving it - especially in times like these. Better safe than sorry!

Delivery 78

Delivery License Online Ordering Customer Service 78

Modern Restaurant Management

JUNE 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Restaurant Revitalization Fund Replenishment Act Introduced : On June 8, 2021, a bipartisan group of Senators and U.S. Legislation.

2021 190

2021 Restaurant Law Kitchen Safety Food Safety 190

7 Shifts

MARCH 16, 2020

The COVID-19 situation has developed rapidly over the last week, with the number of cases in the US skyrocketing, and many states taking drastic measures to slow the spread of the virus. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Management 369

Management Management Employee Relations Kitchen Safety 369

Culinary Cues

APRIL 3, 2020

I have always been a believer in the reality of Murphy’s Law: “If something is left to go wrong – it will.” Every team also has a “pull out all the stops” two minute drill when they face the doom and gloom of an impossible job ahead – yet they NEVER WANT TO SURRENDER TO THIS CHALLENGE WITHOUT A PLAN. So, what are your plans?

Guest Recovery 320

Guest Recovery Social Media Kitchen Safety Food Safety 320

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. Running a restaurant in pre-pandemic times wasn’t easy, but COVID-19 threw an even bigger wrench into your plans. Restaurants were under pressure to adjust and pivot quickly. Restaurants were forced to.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Focus POS

SEPTEMBER 17, 2020

Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors. Now, many restaurants that offer alcohol are jumping on this trend. Whereas in Hawaii, laws are a little different. Enter: Alcohol to-go.

License 162

License Restaurant Law Online Ordering Uniforms 162

Modern Restaurant Management

NOVEMBER 10, 2022

Traditional sit-down restaurants and mobile food businesses have uniquely different needs when it comes to insurance. Running a restaurant can be validating, exciting, and thrilling all at once. Restaurant insurance can provide your business with a safety net when it comes to claims and risk. Dram shop law. Fire Coverage.

Insurance 190

Insurance Food Truck Food Mobile Ordering 190

Modern Restaurant Management

MAY 2, 2023

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. Conducting a successful one can help you figure out where your business could use a little improvement. Is your restaurant clean — both in the front and back of the house? Are you up-to-date?

Audits 113

Audits Point of Sale Document Food Safety 113

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms.

Food Safety 204

Food Safety Consumer Goods Hospitality Food Order 204

Cheetah

MARCH 26, 2021

The restaurant industry is one of those most devastated by Covid-19. Thousands of restaurants have already permanently closed, and those that haven’t are left struggling to cover the rent with reduced revenue flows. Ghost kitchens allow restaurants to turn the explosive growth in online food delivery into a business opportunity.

Front of House 144

Front of House Online Ordering Delivery Back of House 144

Embrace the Suck

DECEMBER 25, 2019

My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. In restaurants, it’s usually the culinary team that eats up most of your labor budget. It the same concept that we use in restaurant work: full hands in, full hand out!

Food Truck 289

Food Truck Food Audits Tip Distribution 289

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. If allowable by law, run gas to the area to fuel heaters. Many sidewalks slant out toward the street. Allow employees to take water breaks.

Outdoor 204

Outdoor Fine Dining Dine-in FOH 204

Modern Restaurant Management

FEBRUARY 3, 2021

restaurant industry has a loaded plate as 2021 picks up steam – especially from an insurance and financial protection point of view. “The prospects for fine dining and sit-down restaurants are going to remain strained for all of 2021,” said Doug Groves, founder at Program Insurance Group, in College Station, Tex.

Insurance 213

Insurance 2021 Restaurant Law Fine Dining 213

Modern Restaurant Management

APRIL 1, 2021

Take restaurant ordering, for example. Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. Isn’t it amazing how much things can change in a year? Others built curbside pickup programs.

Online Ordering 155

Online Ordering Mobile Ordering Social Media Delivery 155

Modern Restaurant Management

APRIL 9, 2020

The restaurant sector has been especially hard hit by fallout from the COVID-19 (novel coronavirus) pandemic. million Americans according to the National Restaurant Association. It’s likely no restaurant owner or manager has experienced a situation of this magnitude in their lifetime. Share Guidance. Prepare for Tomorrow.

Leadership 223

Leadership Kitchen Safety Employee Relations Tip Distribution 223

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 200

Front of House Back of House Restaurant Law Food Safety 200

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Enthusiasm for getting back to bars and restaurants is translating into higher spend. " Remarkable Resiliency. " Top Recovery Trends.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Deliverect

OCTOBER 28, 2019

So you’ve decided to become part of the future of the food industry and start online delivery – congrats! But how to approach delivery to get the best results? We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. Keep it quick & easy.

Delivery 63

Delivery Dietary Restrictions Food Online Ordering 63

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. There are more options for eating out than ever before. Delivery and takeout options are endlessly accessible for most. Delivery and takeout options are endlessly accessible for most. Your marketing plan is the cornerstone of your restaurant's success and business plan.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

Hiring 210

Hiring Restaurant Law Customer Service Communication 210

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. You might even be considering optimizing and even promoting your takeout and delivery revenue centers after you open your dining room to continue the revenue flow from those off-premise channels. Stay-at-home measures have created more reliance on takeout and delivery.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

ChowNow

MARCH 19, 2020

The past few weeks have been disastrous for the restaurant industry. With COVID-19 prompting a mass shutdown of public life, independent restaurants across the US have seen a rapid decrease in sales. Take a look at our running list of recommendations below. Add to your pick-up and delivery offerings.

Online Ordering 148

Online Ordering Merchandise Email Marketing Restaurant Law 148

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Cheetah

DECEMBER 2, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. For restaurant owners, digital tip pooling saves valuable time. Check out Clover , Upserve and Ehopper.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. For restaurant owners, digital tip pooling saves valuable time. Check out Clover , Upserve and Ehopper.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216