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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

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The Best Restaurant Technology Of 2025

ChowNow

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. In fact, 60% of restaurant operators say that offering delivery has had a progressive impact on sales.

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Why Your Restaurant Needs Marketing and PR Now More Than Ever

Modern Restaurant Management

Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! When it comes to doing business in this crisis, here are just a few of the tips and innovations we’ve seen or suggest for our clients – most are relatively easy to adapt and deploy. Now is the time to do it.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. billion transactions and $67 billion in sales in 2024.

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

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PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

How to ramp up takeout and delivery operations. Tips for pivoting to retail. Where take-out and delivery orders previously made up 15% of their business, they have had to quickly morph their business model to accommodate 100 percent of business via take-out and delivery, in the midst of an economic downturn.

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Tamper-Proof Delivery and TacoTuesday.com

Modern Restaurant Management

With a growing number of consumers ordering through online channels, the goal of the new concept was to develop a more efficient operating model that celebrated this change in consumer behavior. To date, MOD has helped pack and distribute over one million meals. Card at Capital One.

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