Modern Restaurant Management

MAY 6, 2020

Continue to pay attention to distributor delivery days and times : Currently, most distributors are letting the local distribution centers make the calls on delivery days and times. A few common changes we are seeing across majority of warehouses are: No Saturday Deliveries. No Hot Shot (recovery) Deliveries.

Supplies 129

Supplies Guest Recovery Food Supply Communication 129

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. Higher guest checks for delivery: Guest checks for delivery have consistently been higher than other channels over the past three years.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. Takeout & delivery are changing the way restaurants operate ?? Tomoyuki Iwanami, Owner of Kaikagetsu NYC Kaikagetsu isn’t alone in switching to a delivery-based restaurant model.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Restaurants are employing more delivery drivers than ever.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

OCTOBER 19, 2021

For most restaurants, it is vital to maintain their liquor licenses in good standing especially at this pivotal moment, considering the Small Business Chronicle reported liquor sales tend to have some of the largest profit margins of anything on a menu, averaging between 75 percent to 80 percent. Currently, 16 states and Washington, D.C.

License 212

License Point of Sale Employee Relations Restaurant Law 212

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

SEPTEMBER 27, 2021

Plan for off-premise growth : new behaviors will stick, with higher anticipation of incremental off-premise consumption like pickup and curbside delivery. Plus, consumers expect to continue utilizing incremental off-premise consumption like takeout, delivery and curbside pick-up post-COVID. Always something new on the menu – +8.6

Food Safety 179

Food Safety Beverage Consumer Goods Guest Recovery 179

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

2024 155

2024 2023 Food Order 2013 155

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up.

Guest Recovery 149

Guest Recovery Online Ordering Point of Sale Retail 149

Restaurant365

DECEMBER 11, 2020

Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. Cost out your menu items and recipes. Understanding the true cost of the items on your menu, along with the recipes used for each item, can help you meet your specific sales goals for profitability.

2021 136

2021 Cash Management Management Management 136

Restaurant365

JUNE 3, 2020

(June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Modern Restaurant Management

JANUARY 22, 2021

We are continuing to expand to new locations and introduce new menu items – you never know what we have up our sleeves. “This year has taught us so much and inspired our efforts to grow our business in new ways that best serve our guests. ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals.

Franchise 199

Franchise Franchising 2020 2021 199

The Restaurant Times

MARCH 8, 2022

Takeout and delivery are insufficient. In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities.

Design 52

Design Guest Recovery Fine Dining Tip Distribution 52

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Better Delivery. Even with the vaccine, we expect the focus on safety and hygiene to remain. “It

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Foodable

APRIL 29, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. This prohibition-inspired speakeasy has remained operational during this crisis with innovative take-out and delivery offerings. Room 33 launched on New Year’s Eve in 2017.

Bar 97

Bar Guest Recovery Restaurant Law Point of Sale 97

Black Box Intelligence

JUNE 21, 2021

Data-driven decision making allows you to implement the best new services and menu items for your customers, attract and retain high-quality employees and make smarter decisions about your future direction. . Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers.

Guest Recovery 94

Guest Recovery Consumer Goods Customer Service Sourcing 94

Black Box Intelligence

NOVEMBER 16, 2021

After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. The pandemic recovery is rapidly evolving and we’ll continue to track restaurant sales statistics across the industry. Or, make personalized menu recommendations based on previous purchases.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Services such as Sky Tab will allow for the application of off-premise delivery within minutes. As an end result we are probably going to reduce menu size by about 30 percent.” –Jon

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers. Gaps in menu choices and ability to customize disappoint consumers.

2021 144

2021 Fast Casual Mobile Ordering Social Media 144

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. New strategies and workarounds for curbside pick-up and delivery. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.

Dine-in 52

Dine-in Guest Recovery Food Safety Online Ordering 52

Hot Schedules

APRIL 10, 2020

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. Streamline your menu Consumers love choice and variety – this is until they are hit with an economic recession.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. Restaurants vs. delivery services. ” Reopening Impact on Delivery.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 131

Mobile Ordering Certification Loyalty Program Kitchen Safety 131

Restaurant365

JUNE 24, 2020

Cost out your menu items and recipes. Using the master inventory list, you can then calculate the cost of every recipe and menu item for comparison with the selling price of the menu item. Advanced inventory management software can import menu items from your POS, then map them to recipes.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Consumer eating patterns are impacted by the economy, food trends and other factors.

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

The Restaurant Times

OCTOBER 29, 2020

“Smart operators have reduced the menu, making it much more focused, and reduced the complexity wherever possible,” says Raymond. . It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. ‘Add a surprise element to delight the guests. .’

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

JULY 30, 2021

In addition to a bold brand and innovative menu with unique takes on Indian Street Food, Curry Up Now offers franchisees industry-leading unit economics. While they are different in their offerings and menus, they share the focus on ensuring all menu items are ‘Memorable, Craveable and Instagrammable.’

Franchise 197

Franchise Franchising Fast Casual Point of Sale 197

Modern Restaurant Management

JUNE 9, 2021

One of the ways we have seen our foodservice buyers navigate the labor shortage is simplification of the menu, or the continuance of a simpler menu from pandemic cutbacks. They were turning away customers because there were only two of them on staff running the register and prepping food.

Kitchen Safety 143

Kitchen Safety Food Supply Fast Casual Food Safety 143

Aaron Allen & Associates

SEPTEMBER 24, 2021

It’s the same thing over and over, and constant coverage we’re consuming on the pandemic in multiple facets — now on to restaurant recovery from COVID. Think back to how different things were in the foodservice industry just five years ago — it’s hard to believe that delivery was hardly a profit center for any restaurant chain (in the U.S.

Audits 104

Audits Guest Recovery Government 2020 104

Modern Restaurant Management

AUGUST 16, 2021

Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders. “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

DECEMBER 12, 2019

"The five existing cafes we have in Colorado have quickly become fan favorites, and the active communities here have continued to gravitate towards our better-for-you menu items. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 198

Food Safety Mobile Ordering Online Ordering Kitchen Safety 198