Modern Restaurant Management

SEPTEMBER 24, 2021

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. But the only thing harder than managing one delivery system is simultaneously managing two. Monitor Order Sources.

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Delivery Insurance Online Ordering Uniforms 214

Modern Restaurant Management

DECEMBER 31, 2020

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant. Before signing a contract with a third-party delivery service, ask the following questions.

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Delivery Insurance Customer Service Online Ordering 231

Modern Restaurant Management

DECEMBER 18, 2023

Six out of 10 customers used sales and labor data to make actionable improvements. AI can take different forms in a restaurant, including everything from voice AI for over-the-phone ordering, to using AI for menu engineering, to even leveraging it to improve the customer experience. By July, 83 percent had seen a rise in labor costs.

2024 202

2024 2023 Back of House 2022 202

Cheetah

NOVEMBER 4, 2021

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. Can restaurants reshape their relationships with 3rd-party delivery apps for the better, or will they be buried under incomprehensible charges and over-itemized bills?

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Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

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Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. What does the delivery customer expect now? Delivery customers want restaurants to follow CDC guidelines (and be vocal about it!). Delivery customers want restaurants to communicate (well and often!)

Delivery 204

Delivery Food Safety Mobile Ordering Customer Experience 204

Deliverect

JANUARY 18, 2021

For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. By taking advantage of the flexibility and opportunity offered by tech platforms coupled with a little ingenuity.

Delivery 145

Delivery Back of House Fine Dining Customer Experience 145

7 Shifts

APRIL 3, 2020

By now, many states and provinces have either mandated reductions in seating or the closure of dining areas, with most restaurants turning to takeout and delivery. During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. You might be thinking “what about my providers?”

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BOH POS Influencer Point of Sale 368

7 Shifts

FEBRUARY 4, 2021

From paper schedules and lineups around the block, to 7shifts and delivery-only doughnuts, it’s safe to say that Beechwood has evolved a lot in recent years—mostly thanks to COVID. I was fresh out of university. Beechwood Doughnuts, like many small restaurants, started out by scheduling with pen and paper. was a pain. “I

Operations 370

Operations Book Communication Small Business 370

Culinary Cues

DECEMBER 17, 2020

None, however, are as devastatingly out of the operators control as this pandemic. There are short-term band aid solutions such as takeout, delivery, or even conversion into retail markets where wine inventories and local necessities take over space once occupied by diners, but they are not a replacement for a steady turn of tables.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

Modern Restaurant Management

DECEMBER 21, 2023

Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency. Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind.

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2024 Kitchen Safety Cash Management Insurance 189

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. To help operators move forward, let’s take a look at some of the challenges the industry has experienced in 2021 and how they can come out on top in 2022 and beyond.

2021 189

2021 Food Supply Food Truck Supplies 189

Deliverect

APRIL 1, 2020

Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass. Online food delivery has been skyrocketing in the past few years, so many restaurants already have a solid delivery model in place. already pay upfront and online.

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Delivery Food Online Ordering Food Safety 91

7 Shifts

JULY 14, 2020

Some service providers offer special prices/packages knowing these are tough times for restaurants so find out if labor, materials, equipment, and chemicals are included in the pricing. Poorly maintained equipment also uses more energy increasing your electricity and water bills. A restaurant’s health code depends on it!

Management 370

Management Management Kitchen Safety Equipment 370

Modern Restaurant Management

OCTOBER 6, 2023

IoT devices provide real-time data on critical factors, including equipment performance, energy consumption, and production processes. Connected devices in restaurants or food delivery services streamline the ordering process, improving accuracy and providing real-time status updates. Leverage smart equipment and sensors.

Food Safety 201

Food Safety Operations Management Management 201

7 Shifts

MAY 25, 2020

There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. each surface that comes into contact with food, and any supplies or equipment that’s used through the day. Ensure clean & safe delivery ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Modern Restaurant Management

SEPTEMBER 7, 2023

Think of commercial ice equipment like your vehicle. Let’s take a closer look at the total cost of ice equipment ownership. Owning ice equipment will also cost you time. Instead of making the most common decision when it comes to your ice equipment, ask yourself what the wisest choice is.

Equipment 189

Equipment Customer Service Small Business Point of Sale 189

Modern Restaurant Management

MARCH 24, 2020

Should I pivot my business model and start offering delivery? But is delivery something you should pursue? First question: before the current crisis, had you ever considered delivery for your customers? You’re not set up for taking orders over the phone, or online. Taking Orders : How do you plan to accept orders?

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Delivery Point of Sale Online Ordering Insurance 126

7 Shifts

JULY 16, 2021

Sourcing Equipment. Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops.

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License Hiring Equipment Point of Sale 459

Modern Restaurant Management

MAY 5, 2020

While takeout and delivery revenue has more than tripled since 2014, reaching over $300B+ in 2019, demand for delivery services has skyrocketed as businesses shift to takeout and delivery-only models in response to COVID-19. “I know other restaurants are scrambling to try to set up services like DoorDash and UberEats.

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Delivery Management Management Customer Service 163

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? Join the Marketplace ??

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Online Ordering Ordering Customer Service Food Order 341

Cheetah

DECEMBER 20, 2021

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

NOVEMBER 19, 2019

Consumer demand has majorly fueled food delivery, and traditional restaurants which used to see barely five-to-ten percent of their total revenue being driven by online orders as recently as three years ago, now see over 30 percent of their revenue come from delivery platforms.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle.

2021 370

2021 Front of House Social Media Back of House 370

The Food Corridor

MAY 7, 2020

But when things suddenly change, as they have with the current Covid-19 situation, you have to put those feelings aside and take positive action to transition to a model that suits the times. Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model.

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Delivery Food Online Ordering Email Marketing 98

24/7 Waiter

JANUARY 4, 2024

Ever since the pandemic, new and exciting virtual restaurants have been using brick-and-mortar spaces for delivery-only meals. People love to order online and eat in the comfort of their homes, so why not gain their business by letting a ghost kitchen take over when you are not open? What is a Ghost Kitchen?

Delivery 36

Delivery Online Ordering Food Food Order 36

Deliverect

JANUARY 18, 2021

For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. By taking advantage of the flexibility and opportunity offered by tech platforms coupled with a little ingenuity.

Delivery 84

Delivery Back of House Fine Dining Customer Experience 84

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In The time has come to drop the apps and set up your own delivery system that will be profitable now and in the future.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

NOVEMBER 10, 2022

We’ve laid out the insurance needs of both traditional sit-down restaurants and mobile food businesses and why it’s not only vital to the success of your business to insure your business but how your insurance needs will be different for each type of business. Tools and equipment protection. Commercial auto coverage.

Insurance 189

Insurance Food Truck Food Mobile Ordering 189

Modern Restaurant Management

MAY 20, 2020

Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Here are a few examples of each: First-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Bingage

MAY 28, 2020

While the government has given a clean chit to online food delivery partners to resume their operations, some misinformation regarding the safety of these services has made people consider it unsafe for health. Tips for the restaurant owners to ensure safe online food deliveries and take away services – 1.

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Delivery Online Ordering Kitchen Safety Employee Relations 98

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Modern Restaurant Management

MARCH 23, 2022

Ideally, you’ll want space that allows for each of the different processes- preparation, cooking, and plating- to be carried out smoothly. This means that all equipment needed is close to hand and accessible. To ensure the safety of diners (and staff), your kitchen should include equipment to keep hygiene levels high.

Design 203

Design Kitchen Safety Equipment Fine Dining 203

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. They need to be attentive to customer needs and develop the ability to upsell or offer alternatives while taking orders. Focus on Personalization. Create Frictionless Transactions.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Plenty of services exist to take care of the tricky parts. Create a launchpad for new delivery modes—literally.

Front of House 203

Front of House Kitchen Safety Food Back of House 203