Modern Restaurant Management

MAY 30, 2023

Our recent survey on restaurant apps, loyalty and dining choices gave us insight into what your customers think. Just 20 percent of non-frequent users downloaded at least two restaurant apps. They’re buying too – 40 percent of respondents place takeout orders on their apps and 30 percent place delivery orders.

Pricing 88

Pricing Loyalty Program Social Media 2023 88

7 Shifts

OCTOBER 31, 2022

Download now. Sticking with the above example of a coffee shop, you may want to talk about your restaurant advertising ideas for millennials, like using TikTok marketing to promote your menu items and an app-based loyalty program. Download now. US Chamber: 64 Grants, Loans and Programs to Benefit Your Small Business.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

FEBRUARY 3, 2022

In most cases, new menu offerings involved adding takeout and delivery options. Loyalty : Loyalty programs also saw a major uptick during the pandemic, with two in five operators implementing their loyalty programs in the last one to two years. For a free download of the report, click here.

Loyalty Program 187

Loyalty Program Online Ordering Cash Management Point of Sale 187

ChowNow

SEPTEMBER 30, 2020

In this blog, we’ll cover four tips to help you boost customer loyalty at your restaurant. Start a restaurant loyalty program. To entice your customers to come back, offer them access to a restaurant loyalty program of your own. According to ChowNow Internal Data, diners with loyalty memberships order 2.5x

Loyalty Program 158

Loyalty Program Marketing Email Marketing Social Media 158

Modern Restaurant Management

AUGUST 24, 2021

What is the lifetime value of an app-downloading customer over a non-app customer, and does that incremental value outweigh the cost of getting the customer to download the app in the first place? Does the cost of a SaaS-based recommendation engine outweigh its benefits?

Marketing 204

Marketing Social Media Download Loyalty Program 204

Focus POS

SEPTEMBER 10, 2020

Download our free ebook: 4 New Must-Have Technologies for Your Restaurant. Another service that has been increasing in popularity lately is delivery. Delivery boosts customer satisfaction and convenience, while helping you reach a broader audience that may not have time for a full table service experience or takeout.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

AUGUST 17, 2020

Americans preferred to pick-up their food (38 percent US vs. 22 percent UK), while the UK preferred home-delivery (57 percent UK vs. 33 percent US). Restaurants vs. delivery services. Despite the popularity of third-party delivery apps, many consumers prefer to interact directly with the restaurant itself.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Order & Delivery Report.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Lavu

NOVEMBER 18, 2022

Will you offer delivery or only take out? For tips on creating your menu, download Lavu’s free guide: How to Create a Successful Restaurant Menu. Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria. What will inspire the brand, design elements, and atmosphere?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Lavu

DECEMBER 16, 2019

While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. How to Build a Loyalty Program. If you don’t already have a loyalty program started, you’ll need to think about the following while considering an app: know your customer base.

Loyalty Program 78

Loyalty Program Customer Service Point of Sale Mobile Ordering 78

Foodable

SEPTEMBER 10, 2020

Technology now allows for a full app experience with loyalty programs and comprehensive consumer engagement through a mobile web app. The average person does not want to download another app to their phone—they want to be able to use your platform and order online through your website. App fatigue is on the rise.

Delivery 52

Delivery Mobile Ordering Front of House Loyalty Program 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. Restaurants expect 62% of their revenue to come from takeout and delivery in 2021. 42% of restaurants plan to invest in customer loyalty programs. 45% have downloaded two or more. Constant Contact ).

Mobile Ordering 78

Mobile Ordering Download Online Ordering Loyalty Program 78

Cheetah

SEPTEMBER 1, 2020

Enable Online Ordering Online ordering is becoming more popular than ever and is the immediate choice for many people ordering takeout and delivery. Opening times While some people opt for food deliveries during the pandemic, others are looking to socialize and eat out.

Social Media 148

Social Media Online Ordering Website Management Download 148

7 Shifts

NOVEMBER 1, 2022

Delivery and takeout options are endlessly accessible for most. Download now. Download now. Loyalty programs. Customer loyalty programs can be simple cards, or you can take the gamification aspect further with digital 'point scoring' for every dollar spent. So, what sets you apart from the pack?

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local. ” Supporting Local.

2021 175

2021 Loyalty Program Retail Online Ordering 175

Modern Restaurant Management

OCTOBER 5, 2022

Here’s how loyalty programs often pan out: A customer downloads the app. Although the average consumer belongs to 15 or so loyalty programs, they use fewer than seven. So how can you make your loyalty program stand out instead of going stale? Does that sound familiar?

Loyalty Program 185

Loyalty Program Customer Experience Online Ordering Food Order 185

Modern Restaurant Management

OCTOBER 4, 2021

App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. Consumers ranked local chains as their second most desired type of apps and loyalty programs. · Better prices could yield more app downloads. Loyalty programs yield repeat business.

2021 157

2021 Fast Casual Mobile Ordering Social Media 157

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. Using ingredients that you specify, artificial intelligence programs can develop recipes based on globally aggregated data and aid in the R&D phase of menu development. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Focus POS

DECEMBER 4, 2020

This increased demand for online ordering and delivery, paired with various social distancing regulations, caused a massive shift in the restaurant industry. Download our Free Ebook: 7 Restaurant Technologies Crucial to Business Success. While online orders are often associated with delivery, they can also be for takeout or dine-in.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .”

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Touch Bistro

MAY 18, 2021

Download Now. When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). However, if you don’t have a loyalty program in place just yet, you can always use a standalone ESP such as Mailchimp , Sendinblue, or Benchmark.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Delivery orders jumped from 25 percent of their business to 90 percent in a matter of weeks. in April and May.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Cheetah

MAY 11, 2021

As a side-note, remember that although dine-in is back, delivery is here to stay. and that you comply with the SF takeout and delivery guidelines. . Talk to us to learn how Cheetah has been helping thousands of Bay Area restaurants with next-day delivery of all their supply needs. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

MAY 8, 2020

Marketing messaging must shift to encouraging already loyal customers to come out for contactless access to food, drive-through speediness or free delivery charges. There are more competitors than ever offering take-out options, more services providing delivery, and a genuine fear of contact by both workers and consumers.

Marketing 153

Marketing Franchise Franchising Social Media 153

Aaron Allen & Associates

AUGUST 24, 2022

Domino’s Marketing Campaign Domino’s proved their dedication to customer interaction by creating the Ultimate Delivery Vehicle contest for design aficionados. The theory behind this “real beauty campaign” was to give customers a Photoshop-free look at how the chain’s menu items actually look upon delivery.

Marketing 52

Marketing Loyalty Program Point of Sale Mobile Ordering 52

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Geo-fencing (limiting to a specific area) of marketing items, like today’s specials, are easily integrated between a POS and a loyalty app. Loyalty Apps.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. The company now provides the full suite of software including tableside ordering fully integrated with their iPad POS system, as well as reservations, kitchen display systems, marketing CRM systems, and loyalty programs.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Delivery orders jumped from 25 percent of their business to 90 percent in a matter of weeks. in April and May.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Touch Bistro

MAY 26, 2021

Delivery is big business for restaurants right now. In contrast, using a direct online ordering system like TouchBistro Online Ordering lets you process all those 4th of July takeout and delivery orders directly from your website while keeping 100% of the profits. Download Now. Download Now. Restaurant Schedule Template.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 128

Franchise Franchising Loyalty Program Kitchen Safety 128

Restaurant365

NOVEMBER 19, 2019

Today’s customers also expect to do everything on mobile that they can do on a regular computer, including ordering pickup or delivery, seeing wait times, making reservations, and easily viewing different menus. Balancing costs of providing delivery with a profitable bottom line. Accurately tracking business intelligence.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Apicbase

OCTOBER 14, 2022

Free download. Create an upselling program. Partner with delivery and online ordering services. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working. Customer Retention Rate or CRR is a method to measure your customers’ loyalty. Restaurant Revenue.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Touch Bistro

APRIL 27, 2021

This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. And if your dine-in menu differs from your takeout and delivery offerings, make sure you include links to both your online restaurant menus. Chubby’s Jamaican Kitchen.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 137

Mobile Ordering Certification Loyalty Program Kitchen Safety 137