Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. While 40 percent download mobile apps to bypass a long line, 48 percent will delete a restaurant’s app if they still have to wait once they’ve arrived. Order & Delivery Report.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Delivery orders jumped from 25 percent of their business to 90 percent in a matter of weeks. in April and May.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Deliverect

AUGUST 15, 2020

They might be at home on a laptop, out and about on their smartphone, or using a third-party delivery service. The company now provides the full suite of software including tableside ordering fully integrated with their iPad POS system, as well as reservations, kitchen display systems, marketing CRM systems, and loyalty programs.

Ordering 78

Ordering Mobile Ordering Online Ordering Website Management 78

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. ” Supporting Local. ” Supporting Local.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Touch Bistro

MAY 18, 2021

Download Now. When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). However, if you don’t have a loyalty program in place just yet, you can always use a standalone ESP such as Mailchimp , Sendinblue, or Benchmark.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. Delivery orders jumped from 25 percent of their business to 90 percent in a matter of weeks. in April and May.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increasing repeat customer visits through automated Loyalty Programs. The referral program is the ultimate way to increase sales by getting new customers via existing customers.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Restaurant365

APRIL 9, 2020

Marketing your restaurant in a constantly changing digital world can be challenging, but digital marketing is essential both for converting former dine-in customers into takeout and delivery customers, and bringing in new and existing customers when restaurant restrictions are lifted. Enable mobile ordering. Optimize your menu engineering.

Marketing 88

Marketing Social Media SEO Email Marketing 88

Touch Bistro

MAY 26, 2021

A restaurant reservations system helps you manage all your bookings digitally so you can reduce those dreaded no-shows and ensure you’re maximizing all your available tables – something that’s especially important on a busy holiday like July 4th. Delivery is big business for restaurants right now. Download Now. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Takeaway Solutions

JANUARY 28, 2019

Flexible ordering Connect your website to your Facebook page to reach more customers. All you have to do is enable the see menu and order button, and it works with pickup and delivery with a simple checkout. And, if you don’t have a website , Takeaway Solutions can create one for you. This is an easy process.

Online Ordering 47

Online Ordering Loyalty Program Food Website Management 47

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Apple | Android 3.

Operations 352

Operations Management Management Mobile Ordering 352

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. Barbara Castiglia , MODERATOR – Modern Restaurant Management. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 4, 2020

. “They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Good management of online reviews can make a difference.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Touch Bistro

JULY 15, 2021

Download Now. Build a Website and Optimize it. By building an active and updated restaurant website , you can reach new customers who are searching for a delicious place to eat. Step 3: Create your site by choosing a website name, using a website builder (i.e. The Ultimate Guide to Restaurant Marketing.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Restaurant365

FEBRUARY 25, 2020

Understanding your CoGS through accurate tracking with restaurant inventory management software helps you monitor how much profit you make per plate, informing critical menu engineering decisions. As online ordering grows more popular through services such as Grubhub, Postmates, Uber Eats, and DoorDash, many restaurants are adding delivery.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates.

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. Among the technology offered today is restaurant management software. . If you’re in the beginning stages of looking for a restaurant management system , you might have multiple questions or concerns. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 8, 2020

. "Intel® RealSense™ technology is used to develop products that enrich people's lives by enabling machines and devices to perceive the world in 3D,” said Joel Hagberg, head of product management and marketing, Intel® RealSense™ Group. Menu Connect.

Kitchen Safety 154

Kitchen Safety Online Ordering Food Safety Point of Sale 154

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. This will also help better surface if a business is offering takeout, delivery and curbside pickup.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

FEBRUARY 25, 2020

Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.” In announcing the final rule, NLRB Chairman John F. owner of the Chili's® Grill & Bar brand. "Yelp

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

The Restaurant Times

FEBRUARY 16, 2021

This technology doesn’t require downloading an app. During the lockdown, online food orders and contactless home-deliveries tremendously helped restaurants survive. Complete Restaurant Management Software( POS system). It allows patrons to place orders by scanning the QR code displayed on each table. Marketing Automation .

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. “People are slowly starting to enjoy sitting down at restaurants again, but don’t discount the value of convenience,” says David VanAmburg, Managing Director at the ACSI. If not, they might grab a bite somewhere else.”

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177