Remove Definition Remove Email Marketing Remove Point of Sale
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The Quest for the Restaurant Industry’s Holy Grail—Unified Commerce

Modern Restaurant Management

There was a single point of sale or channel. As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. If you wanted what the brand was selling, you went to a brick-and-mortar location and bought it. The Quest for the Holy Grail.

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Top 10 Features A Successful Website for Restaurants Should Have

Modern Restaurant Management

They range the gamut from loyalty points ( Fivestarts ) to local events ( Restaurant Week ). More content at a person’s fingertips can definitely drive sales and drive interest. Last but definitely not least, make sure your info is structured so Google knows what is what. Email isn’t going away.

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No Drive-Thru? Here’s How to Offer Contactless Curbside Pickup

7 Shifts

Some of them have even seen ~90% of their sales coming through drive thrus. Find a dedicated pickup spot If you don’t have drive thru, it’s definitely difficult to serve the customers outside the restaurant. Restaurants with drive thrus have had a smaller decline in revenue compared to the ones that don’t have drive thrus.

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Restaurant Insiders on 2020 Lessons Learned, Part One

Modern Restaurant Management

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Here are their responses. Click here for part two. Shasta, California.

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How to Create Online Ordering for Your Restaurant

SpotOn

50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019. It's both a way for new guests to discover your restaurant and regulars to reorder over and over again.

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MRM Research Roundup: Thanksgiving Trends, Diner Optimism, and Holiday Spending

Modern Restaurant Management

While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales. outlining the top challenges facing the industry, alongside the emerging trends shaping it.

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For Restaurant Owners, Instagram Hacks Create Major Headaches

EATER

Soon enough, she got an email back from Instagram that said her account had been deactivated for violating their terms and conditions, which didn’t make sense. As she waited for those folks to accelerate the recovery process, she worried: Pretty much all of her cake sales come from customers who see her new menu drops on Instagram.