Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

2024 78

2024 Management Management Customer Service 78

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Operations 182

Operations Front of House Customer Service Kitchen Safety 182

Modern Restaurant Management

MARCH 6, 2024

Conversational AI in Quick Service Restaurants (QSRs) just makes sense as it addresses the cost and service side of the business. As such, conversational AI is expected to be a major focus in QSRs due to its ability to streamline operations and enhance customer service.

Customer Experience 183

Customer Experience Entertainment Transportation Customer Service 183

SpotOn

APRIL 22, 2024

SpotOn specializes in POS solutions for restaurants and various small business types, including retail & shopping , automotive , health & beauty , and professional services. SpotOn offers highly rated POS solutions for ease-of-use, customer service, features, and value for money.

POS 90

POS Point of Sale Retail Customer Service 90

Modern Restaurant Management

DECEMBER 27, 2023

However, persistent labor shortages are pushing restaurants to explore automation and artificial intelligence to streamline operations – from kitchen management to customer service – to alleviate staffing pressures while also enhancing efficiency.

2024 195

2024 Food Supply Kitchen Safety Influencer 195

Modern Restaurant Management

JUNE 12, 2023

Brand purpose is crucial in the management of restaurants as it can significantly enhance customer loyalty, employee engagement, and overall business performance. Aligning your restaurant’s purpose with the values of your Gen Z customers can attract them and inspire them to become vocal advocates for your brand.

Social Media 167

Social Media Loyalty Program Communication Sustainability 167

Modern Restaurant Management

JANUARY 9, 2024

Sustainability Remains Essential Beyond just healthy living, consumers are continuing to prioritize the health of the planet with nearly 50 percent of Gen Z and Millennial respondents placing a premium on sustainably sourced products. Personalized Branding: Creating Unique Experiences Personalization is a key theme in 2024.

2024 106

2024 Sustainability Consumer Goods Food Supply 106

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Point of Sale Consumer Goods 45

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. Restaurant suppliers source and deliver a range of ingredients, from fresh produce and meats to dairy, dry goods, and even desserts.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Squirrel Systems

APRIL 22, 2024

Here’s a look at how these technologies are setting the stage for a new era in restaurant service. Guests can browse the menu at their leisure, customize their orders precisely, and send them directly to the kitchen. AI in Restaurant Service Artificial intelligence is playing a pivotal role in transforming restaurant service.

Technology 98

Technology Dietary Restrictions Loyalty Program Download 98

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 199

Leadership Small Business Cash Management Customer Experience 199

Modern Restaurant Management

FEBRUARY 27, 2024

The study also shows that 84 percent of consumers find new products, services, and businesses online through social feeds, search results, or recommendations. These were followed by proximity (49 percent), speed of service (49 percent), and brand reputation (46 percent).

Online Ordering 182

Online Ordering Consumer Goods Customer Service Customer Experience 182

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

DECEMBER 26, 2023

Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences. This helped them improve customer relationships, loyalty, satisfaction, and retention.

Dietary Restrictions 120

Dietary Restrictions 2024 Food Safety Food Supply 120

Modern Restaurant Management

JANUARY 17, 2024

With not much time on their hands, the younger generations of adults don’t have much time to cook – with other sources of supplemental income keeping them busy 24/7. Keep your customers coming back for their favorites by saving their preferences and offering them to place those same orders again.

Loyalty Program 186

Loyalty Program Mobile Ordering Customer Experience Back of House 186

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Point of Sale Consumer Goods 40

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. This influx of new staff is a major stressor in itself.

Management 193

Management Management Hiring Customer Experience 193

Modern Restaurant Management

MARCH 21, 2023

According to the National Restaurant Association , 62 percent of operators say their restaurant needs more employees to support customer demand. Using platforms that can quickly notify or entice customers to these value-centric items will help maintain the brand’s bottom line and ensure that value is associated with the brand.

Technology 185

Technology Consumer Goods Waste Supplies 185

Modern Restaurant Management

FEBRUARY 20, 2024

In today’s tech-driven world, customers and workers alike expect a seamless payments experience wherever they go. In turn, more engaged employees can help deliver a better customer experience , too. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Passion, interest in learning, service orientation, personality, and drive will, as always, set the stage for a dynamic team and a successful restaurant.

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

Sling

JULY 11, 2023

The right hotel management software can help make managing customers and employees easier and more enjoyable for everyone involved. 2) Little Hotelier Source: Littlehotelier.com The Little Hotelier hotel management software suite is designed for small hotels, bed and breakfasts, and other short-term-stay businesses.

Hotels 78

Hotels 2023 Management Management 78

Modern Restaurant Management

OCTOBER 3, 2023

Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. ” This business is all about people.

Social Media 167

Social Media Customer Experience 2009 Customer Service 167

Modern Restaurant Management

JUNE 7, 2023

In the food services industry, safety is paramount to protect customers, brand reputation, and, ultimately, profits. In food services, digitizing processes like temperature monitoring and logging of on-site food storage via IoT-enabled automation delivers many benefits. trillion U.S.

Food Safety 166

Food Safety Kitchen Safety Food Customer Service 166

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JANUARY 5, 2024

While commodity shortages, transportation logjams and other disruptions have eased, restaurants and other food service providers continue to apply lessons learned from recent periods of instability to make logistics and resupply processes more nimble and resilient. Modernizing sourcing technology.

Supplies 114

Supplies Cash Management Food Supply Transportation 114

Modern Restaurant Management

JANUARY 20, 2023

As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. Providing the same experience in flavor, texture, and quality keeps customers loyal. Consistency is key.

Food 167

Food Food Supply Waste Food Safety 167

Modern Restaurant Management

DECEMBER 22, 2022

A lot of externalities, which might be invisible to customers, continue to put pressure on restaurants in a way that makes it hard to control—for example, that labor shortages are driving the days or hours a restaurant can be open, rather than the owner’s choice. Chefs have faith that their customers will continue to support them.

Food Supply 184

Food Supply 2023 Fast Casual Fine Dining 184

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 175

Hospitality Customer Experience Loyalty Program Customer Service 175

Modern Restaurant Management

AUGUST 9, 2022

Restaurants have been making a comeback while a global pandemic still clutches owners, staff, and customers. Recent industry studies have reported that 63 percent of restaurant consumers prefer to order delivery directly from restaurants, mostly due to the excessive customer fees associated with third party ordering apps.

Loyalty Program 191

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 191

Goliath Consulting

DECEMBER 4, 2023

With industry leaders like McDonald’s making these steps and regulatory agencies focusing more on the environmental impact of food service, Green Places says, “ Restaurants must prepare for the transition to electrification, local sourcing, and renewable energy.

Sustainability 78

Sustainability Equipment Waste Sourcing 78

Perfect Daily Grind

MARCH 20, 2023

Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. Bean Box is a multi-roaster subscription service in the US. “My However, Jolene says that green coffee buyers often feel more secure when sourcing through a dedicated platform, especially when it offers a high-quality service.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

DECEMBER 14, 2020

Food delivery can be done either through the restaurant itself or through unrelated third-party online food delivery services. Restaurants without pre-pandemic infrastructure for deliveries are now increasingly relying on regional or national online or app-based food delivery services. Opt-Out Provisions.

Restaurant Law 200

Restaurant Law Presentation Audits Coupons 200

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. 2) Research laws that apply to the food service industry Starting a food service business of any kind comes with a long list of laws, rules, and guidelines. your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

The Restaurant Group

JANUARY 11, 2024

Branding will touch on your restaurant name, concept, slogan, menu, and customer service. The ideal configuration gives way to efficiency, which leads to faster service and satisfied customers. If you need these services and more, get a free quote today.

Customer Service 78

Customer Service Uniforms Food Safety Employee Relations 78

Modern Restaurant Management

MARCH 1, 2024

Our customers are chefs and foodservice companies who have found the operational benefits of using our 50Cut impressive- from maintaining and boosting flavor and juiciness of meat, to increasing recipe yields all while reaching their goals to cut down on carbon footprints. What are some health benefits of using more mushrooms in foodservice?

Sustainability 186

Sustainability Allergens Workshop Magazine 186