Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Growth for most, after all, isn’t walking through the front door, it’s coming in online. It might not be.

Front of House 204

Front of House Kitchen Safety Food Back of House 204

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Now, tell him or her about these key areas: Your unique selling proposition which details the value you're providing customers. Don't stop there!

License 459

License Hiring Equipment Point of Sale 459

Cheetah

SEPTEMBER 16, 2021

Because our products are fresh, our deliveries are on time and we always have our customers’ interest top of mind. Now, Cheetah Plus gives customers even more. Credit Back on Every Order. The Cheetah Plus membership saves you money on every order. They also don’t pay credit card fees for any size order.

Merchandise 147

Merchandise Online Ordering Food Supply Supplies 147

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Engaging Customers During COVID-19.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. In response, people are looking for personalized experiences they can document and share online.

Online Ordering 117

Online Ordering Customer Service Customer Experience Merchandise 117

Cheetah

NOVEMBER 23, 2021

And businesses still working remotely will be hosting online events and sending out banquet boxes with mini-proseccos and charcuterie. Bundle orders – Instead of ordering 3 times a week, improve forecasting and order once. Many companies will be hosting end-of-year / welcome-back functions.

Catering 148

Catering Food Supply Seasonal Menu Supplies 148

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. People expect to pay online, and get annoyed if it’s not available. Consider your non-Christian customers.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Ken Burgin

FEBRUARY 8, 2022

Nothing should interrupt a customer who’s keen to give you money! The sales term is ‘grease the slide’ – removing any friction that stops a customer completing a sale. Scan the QR Code or tap on the order disc for an NFT connection to the app. Set up Online Catering Orders.

Mobile Ordering 60

Mobile Ordering Merchandise Online Ordering Point of Sale 60

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Digital-only items provide an avenue for quicker service, which is usually of great advantage to restaurants. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

EATER

AUGUST 15, 2022

The online seller claimed to be Regalis Foods, a well-known purveyor of seafood and other high-end culinary goods based in New York. Ruth is just one of more than 1,000 customers who have fallen victim to online scammers impersonating Regalis Foods since January 2022. I will hurt somebody.

Email Marketing 98

Email Marketing Online Ordering Food Order Point of Sale 98

EATER

OCTOBER 16, 2020

As far as I’m aware, Ginnys is the only business in town to require masks for employees and customers, the only local business that isn’t back to business as usual, and the only eating establishment in town still not allowing people to come in and sit. We’ve lost customers, but continue to gain new ones.

Small Business 145

Small Business Online Ordering Leadership Merchandise 145

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Boost your table turnover rate by training staff to improve service. Partner with delivery and online ordering services. Double down on offline and online marketing. What is revenue?

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Changing Customer Behaviour. 4 Ways Opening A Takeaway Restaurant Has Become Easier Now. Secure Licenses And Registrations.

License 52

License Loyalty Program POS Point of Sale 52

Restaurant Clicks

SEPTEMBER 8, 2021

With excellent service and a beautiful presentation, Savor is a true winner. Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Order Online. The service is outstanding and fast too, so you’ll have no problem getting in and out. Order Online.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. As a shopper, you’ve likely already seen Mobile POS used in stores, such as the Apple store, and how it facilitates a smooth ordering process. Improved Customer Service. It’s called Mobile POS.

Retail 52

Retail POS Mobile Ordering Cash Management 52

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. It’s more important now than ever to ensure that your brand is being presented in a clear, professional way in order to establish your credibility. What is Restaurant Branding?

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. When customers purchase gift cards, restaurants can use that cash immediately. Attract New Customers. Brand Awareness. Boost Sales.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Perfect Daily Grind

FEBRUARY 12, 2020

She mentions that the country’s biggest e-commerce shop, Taobao , allows many coffee roasters to sell their specialty coffee directly to the public, using distinct online branding and an online storefront. They say this allows them to track customer coffee habits, so they can better meet their needs.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Restaurant Clicks

NOVEMBER 12, 2021

Personally, some of the things I look for in a bar include the services offered, food and drinks selection, decor, and the general atmosphere. Literally, the place isn’t big, but their services are top-notch. The bar gives coach seating priority to customers with physical disabilities to extend their comfort levels. Bar Bantam.

Bar 103

Bar Seating Coaching Events 103

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Feedback – customer satisfaction - can now be given and measured in an instant wherever that sandwich is eaten! Corporate Catering at Metropolis Function Centre Image via Event Birdie. The Chicken Sandwhich Image via Recipe Box. No second chances!

Catering 60

Catering Customer Experience Merchandise Workshop 60

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Use purchase orders. These days, that means investing in an online presence.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40