Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. “As already short-staffed restaurants reopen, they are grappling with how to manage both in-person diners and deliveries, while meeting growing expectations on speed and service.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Touchless Service. Cameras will also allow restaurants to serve customers in a touchless environment.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

Guest Recovery 152

Guest Recovery Food Safety Fine Dining Management 152

Foodable

MAY 25, 2021

They both have a desire and drive to be the best they can possibly be… it’s all about scale and size, and ensuring that we have the guest experience in mind.” Any kind of digital ecosystem that’s out there that you can infuse the guest experience is where everything’s going,” adds Crawford.

Guest Recovery 91

Guest Recovery Hospitality Technology Franchise 91

Foodable

JULY 13, 2021

“As we moved through the pandemic, we realized we needed a seamless platform—one system that was accessible via web, app, or catering that customers could use for ordering. So we switched over to a new platform that enables a more seamless guest experience,” says Magid. These systems live side by side with third party delivery.

Guest Recovery 90

Guest Recovery Hospitality Franchise Franchising 90

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. According to Administrator of the U.S.

Webinar 165

Webinar Mobile Ordering Loyalty Program Online Ordering 165

Restaurant365

JUNE 3, 2020

(June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Restaurant365’s new features address the key areas currently facing restaurants: re-hiring, staffing, customer safety, delivery and profitability. “As

Guest Recovery 60

Guest Recovery Hiring Food Safety Customer Service 60

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. For up-to-date COVID-19 resources and information for the restaurant industry, visit restaurant.org/COVID19.

Food Safety 204

Food Safety Document Guest Recovery Download 204

Foodable

NOVEMBER 30, 2021

Listen to "The Customer Management Solution | Season 5, Vol. SEVENROOMS is a guest experience and retention platform that works on helping operators utilize guest data to provide experiences that boost business. Click here for more recovery and relief information for restaurant, hospitality and food service operators.

Guest Recovery 80

Guest Recovery Management Management Hospitality 80

Modern Restaurant Management

JULY 30, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times.

Guest Recovery 135

Guest Recovery Food Safety Fine Dining Management 135

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 150

2020 Guest Recovery Kitchen Safety Online Ordering 150

Foodable

APRIL 30, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Taffer predicts third-party services will become extinct. Services such as Sky Tab will allow for the application of off-premise delivery within minutes.

Guest Recovery 72

Guest Recovery Kitchen Safety Food Safety FOH 72

Foodable

SEPTEMBER 11, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Taco Bell is completely renovating its drive-thru business and switching to multi-lane service. Chipotle has moved into drive-thru , and is expanding its mobile locations.

Guest Recovery 63

Guest Recovery Mobile Ordering Fast Casual Fine Dining 63

OpenTable

APRIL 23, 2020

OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Updated our platform to showcase delivery and takeout services with partners like Caviar and UberEats. The restaurant industry is being hit hard by COVID-19 with millions of hospitality workers out of work.

Pricing 105

Pricing 2020 Guest Recovery Reservations 105

Modern Restaurant Management

APRIL 27, 2020

For more information, visit: sba.gov/paycheckprotection. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. According to Administrator of the U.S.

Webinar 156

Webinar Loyalty Program Online Ordering Social Media 156

Modern Restaurant Management

AUGUST 17, 2020

Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal." Both sides agreed that a negative take-out experience – ranging from a reduced menu to poor service – was a deal-breaker. Restaurants vs. delivery services. Can't touch this. See details here.

2020 188

2020 Loyalty Program Mobile Ordering Fast Casual 188

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Foodable

NOVEMBER 17, 2021

Beacham says, “ Reef is a platform in the marketplace of proximity and so we believe the closer that you can get to where people are working, we can deliver goods and services to them quicker, better, cheaper.” To hear more from all of the guests that stopped by Hospitality Hangout , check out this episode.

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Foodable

SEPTEMBER 21, 2021

He says the number one thing he wants the audience to know about Paerpay , can get their customers up and running in an hour. The last guest to stop by to chat, Marcus Viscidi from Winsight, LCC , he talks about putting together the first in-person restaurant trade show, FSTEC 2021 since the pandemic and answers quick fire questions.

Guest Recovery 52

Guest Recovery Loyalty Program Hospitality 2021 52

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Barron and Hellmann discuss the latest Coca-Cola Freestyle innovation: a contactless sales solution that allows customers to select and pour a drink in a matter of seconds by using their phone.

Guest Recovery 52

Guest Recovery 2009 Point of Sale Customer Experience 52

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Black Box Intelligence

SEPTEMBER 13, 2021

To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Average Check.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Foodable

JULY 16, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company. music, movies, photos).

Guest Recovery 52

Guest Recovery Online Ordering Delivery Customer Service 52

Foodable

JULY 14, 2020

Listen to "Contactless Everything Continues as Customers and Operators Embrace New Technology Vol. Our guests were still here, but they were now working from home,” notes Matviyenko. To address these customer needs, Allset implemented a contactless pickup initiative. 9: Allset" on Spreaker. They’re looking for a safe bite.”

Technology 59

Technology Operations Guest Recovery Hospitality 59

Black Box Intelligence

OCTOBER 15, 2021

Everyone has to eat somewhere, and knowing how and where your customers choose to eat (a metric known as share of stomach) is vital to reaching them with the right menu items, marketing messages, price points and atmosphere. Of all the money a consumer spends on food, where does the customer spend it? How Share of Stomach is Defined.

Point of Sale 76

Point of Sale Consumer Goods Social Media Customer Service 76

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

Foodable

JUNE 8, 2020

Bbot allows restaurant guests to order food and drinks from their phone to their table. Customers do not have to wait for a menu, download an app, swipe their card, or even sign a receipt. Depending on how Bbot is installed, customers can order at home, the office, the park, or on-location from a restaurant table.

Hospitality 52

Hospitality Guest Recovery Online Ordering Download 52

Modern Restaurant Management

JULY 14, 2020

. “With 100 years of quick service success, the time has never been more perfect to envision what the next century of White Castle and the restaurant industry looks like. Restaurants interested in opting in or customers interested in recommending their favorite Black-owned restaurants can visit doordash.com/black-owned.

Mobile Ordering 128

Mobile Ordering Certification Loyalty Program Kitchen Safety 128

Aaron Allen & Associates

SEPTEMBER 24, 2021

Your customers, crews, stakeholders, and shareholders all put their faith in your judgment and leadership. With conviction and confidence that is informed by experience, intuition, and exceptional foresight about the way the world will work in the foreseeable future. You can learn more about our services or get in touch here. .

Audits 104

Audits Guest Recovery Government 2020 104

Modern Restaurant Management

JANUARY 22, 2021

. “It’s incredibly important for us to continue to grow with strong operators in key geographies to increase the footprint of the brand and share our great Middle Eastern cuisine and hospitality with even more guests.” ” Fogo de Chão Inks New Deals. . ” Fogo de Chão Inks New Deals. Army Officer.

Franchise 197

Franchise Franchising 2020 2021 197

Restaurant365

JUNE 24, 2020

This process, known as menu engineering, maximizes revenue by helping you determine the most profitable menu items so that you can subtly encourage customers to buy what you want them to buy. Menu engineering helps you make informed, data-driven decisions about popularity versus profitability. With a menu item analysis, you can.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Modern Restaurant Management

DECEMBER 12, 2019

” The new microsite features pertinent information for franchising decisions, including: Location requirements. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. Financial requirements.

Franchise 91

Franchise Franchising Loyalty Program Book 91

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. restaurants are very likely to have fewer dine-in customers this fall/winter than usual. Another potential revenue generator is offering meal kits that customers can cook at home themselves.

2020 179

2020 Mobile Ordering Guest Recovery Customer Service 179

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 211

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 211

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 189

Food Safety Mobile Ordering Online Ordering Kitchen Safety 189

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 150

2020 Fast Casual Food Safety Guest Recovery 150

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. . Takeout For Good.

Food Safety 137

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 137