Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 221

Food Safety Recycling Restaurant Law Front of House 221

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

2022 175

2022 Allergens Food Food Safety 175

Modern Restaurant Management

MARCH 10, 2022

Despite the above, many brokers and consultants have recommended clients, at minimum, notice the insurance policies anyway, to avoid untimely reporting, to allow for a recordkeeping of loss of income, and to create a placeholder in the event a state or federal government was to force insurers to provide some level protection in the future.

Insurance 167

Insurance Food Safety Employee Relations Front of House 167

7 Shifts

MAY 11, 2020

While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story. We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers.

BOH 368

BOH FOH Food Safety Equipment 368

Culinary Cues

SEPTEMBER 26, 2020

What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation moving forward? They know that at this point their primary job is to make the customer feel safe. Ask your staff!

Kitchen Safety 331

Kitchen Safety Back of House Front of House Customer Experience 331

Modern Restaurant Management

OCTOBER 18, 2022

Are you looking for new ways to attract key audiences, including customers, prospects, employees, and investors? Additionally, growing numbers of new EV models – and government sales incentives – are sparking consumer interest. Are you trying to differentiate your brand and stand out from the competition?

Audits 185

Audits 2040 Food Safety Consumer Goods 185

Modern Restaurant Management

AUGUST 26, 2021

However, based on the spread of the delta variant, shifting mask guidance from the CDC, differing local government regulations (such as Los Angeles County’s current indoor mask requirement regardless of vaccination status) and low vaccination rates in various states , restaurant operations are still far from normal.

Technology 226

Technology Ordering Front of House Customer Experience 226

Culinary Cues

DECEMBER 26, 2020

We hope that our government will learn to respect the important role that restaurants play in our way of life and lend a helping hand, but even if this fails to happen – the American spirit of entrepreneurship will find a way – of this I am certain. [] LIMITATIONS ARE PLACED ON RESTAURANT OPERATIONS THAT EAT AWAY AT THE POTENTIAL FOR PROFITABILITY.

Fine Dining 475

Fine Dining 2008 Kitchen Safety Customer Experience 475

Modern Restaurant Management

AUGUST 19, 2020

Chris Boyles, VP of Food Safety for Steritech. Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Download the full guidance, here. Employee health.

Food Safety 226

Food Safety Document Guest Recovery Download 226

Modern Restaurant Management

DECEMBER 11, 2019

How Multi-domain Data Governance Works from Farm-to-Fork. Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. For clarity: ELM Customers are both internal and external.

Management 119

Management Management Food Food Safety 119

Modern Restaurant Management

JUNE 17, 2020

However, most restaurants are faced with operating with a diminished workforce and for a reduced customer base. So, establishments are left with the difficulty of needing to provide a safe environment, stellar service, great atmosphere and fantastic food, while largely running on fumes. 2] More on this issue later.

Employee Relations 193

Employee Relations Food Safety Small Business Government 193

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. Offer Disposable Menus.

Social Media 207

Social Media Food Safety Cash Management Kitchen Safety 207

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. From takeaways to contact-free deliveries, discounts, and collection services, hospitality businesses have rolled up their sleeves to try and provide their regular services from the distance.

Food Truck 181

Food Truck Social Media Customer Service Government 181

7 Shifts

AUGUST 27, 2020

Your core values are the everyday standards set for your employees, whether they’re serving customers or working together as a team. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement. This should include both behavior towards customers and colleagues.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. Trust in restaurants remains high.

2020 168

2020 Fast Casual Food Safety Guest Recovery 168

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Technology is essential to best serve our customers. We created a

Hospitality 193

Hospitality Food Safety Customer Experience Online Ordering 193

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.” Cash is dirty.

Kitchen Safety 201

Kitchen Safety Food Safety Cash Management Food Supply 201

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. The average was $1,923. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Culinary Digital

OCTOBER 23, 2023

Online ordering platforms and mobile apps have made it easier for customers to place orders, customize their meals, and even track their deliveries in real-time, enhancing their overall dining experience. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 159

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 159

Modern Restaurant Management

JULY 27, 2020

Key stats and findings: Four in 10 guests are currently uncomfortable with the idea of dining in, suggesting lack of confidence that government regulations and restaurant procedures sufficiently protect people from infection. When it comes to deciding whether to visit a restaurant or not, safety and hygiene trump everything else.

Mobile Ordering 205

Mobile Ordering Online Ordering Consumer Goods Food Safety 205

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

SEPTEMBER 10, 2020

As a new period of social distancing and lockdowns took hold, many countries turned to drones to deliver such goods as prescription drugs, personal protective equipment (PPE), food, and other essentials – keeping people in the safety of their own homes while avoiding unnecessary human contact and maintaining the flow of goods.

Delivery 246

Delivery Consumer Goods 2024 Food Safety 246

Modern Restaurant Management

SEPTEMBER 17, 2020

Our research estimates that for 2020, at least 100,000 restaurants will close, but the initial scope of closures won’t be known until government statistics are released in the months ahead. The Future of Quick Service Restaurants. How Diners Feel. Read the full report to learn more.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

MAY 8, 2020

In most parts of the country, the answer is often dictated, in part, by government restrictions. Employee Protection : It is vital that all restaurants take measures to ensure that their staff does not pose a health risk to other employees and customers. Restaurants must make this equipment available for employees and also customers.

Restaurant Law 222

Restaurant Law Employee Relations Insurance Equipment 222

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. This year we witnessed how resilient our customers are. Shyam Rao, CEO and Cofounder, Punchh.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

MAY 12, 2021

Restaurants and bars continue to creatively serve their customers in outdoor spaces amid concerns about the ongoing pandemic, and many are in the process of re-opening makeshift patios as weather warms. Before applying for a permit or renewal, it’s in your best interest to audit the parking lot for any new safety hazards.

Outdoor 125

Outdoor Audits Fine Dining Food Safety 125

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

SEPTEMBER 7, 2021

Other necessary government or municipal agencies. Non-perishable packaged or canned food. One of the biggest dangers in a hurricane is the loss of power and how it affects food storage. Many Time and Temperature Control for Safety Foods (TCS Foods) may need to be destroyed if they go out of temperature range.

Food Supply 187

Food Supply Food Safety Kitchen Safety Food Truck 187

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants.

Healthcare 183

Healthcare Employee Relations Online Ordering Customer Service 183

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. As per industry experts, social distancing is going to be the new normal that both customers and restaurateurs have to embrace. . Communicate With Customers.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

MARCH 2, 2021

Likely contributing to some of the consumer pent up demand for restaurant spending was a combination stimulus check distribution, a sense of optimism from turning the page on 2020 and the increased prospect of additional government aid soon. Guest sentiment based on restaurant food became 3.8

2021 181

2021 Point of Sale Food Safety Kitchen Safety 181

The Restaurant Group

MARCH 8, 2021

How And Why Has Curbside Service Changed The Restaurant Industry? Within a very short period of time, flourishing eateries, small town deli’s, and fast-food restaurants had numerous restrictions and had to find a way to pivot and drive business successfully but without being able to offer indoor seating and service.

Consumer Goods 78

Consumer Goods Food Safety Customer Service Customer Experience 78

The Restaurant Group

MAY 3, 2020

These suggestions provide a basic summary of recommended practices that can be used to help mitigate exposure to COVID-19 by focusing on food safety, sanitizing, employee health monitoring, personal hygiene and social distancing. Let’s Begin with Food Safety. Avoid using disinfectants on food contact surfaces.

Employee Relations 120

Employee Relations Food Safety Back of House Customer Service 120