Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 1, 2021

We’re in an unusual time when troubled supply chains are suddenly top of mind for the average American: supply chain woes have become fodder for late-night television hosts, and countless headlines warn us that we should’ve started our holiday shopping yesterday. Increasing Risk of Food Recalls Highlights Need for Planning.

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Management Management Food Supply Food Safety 196

Modern Restaurant Management

JANUARY 20, 2023

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings.

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Food Food Supply Waste Food Safety 167

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. “As a chef and as a customer.

2022 180

2022 Fast Casual Customer Service Food Safety 180

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Today’s jobs for cooks and bakers are in short supply, and they likely will be for a period of time.

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White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

OCTOBER 18, 2022

Are you looking for new ways to attract key audiences, including customers, prospects, employees, and investors? Historically high gas prices are pushing consumers towards EV options. Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging.

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Audits 2040 Food Safety Consumer Goods 189

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

MARCH 30, 2022

Over the last few years, restaurants have been feeling the heat amid concerns about COVID-19, worker shortages and rising food prices. Ensure your staff regularly restocks restrooms by developing a schedule or appointing a certain person to check on restroom supplies, particularly during busy times. Quickly address toilet clogs.

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BOH FOH Kitchen Safety Front of House 187

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

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Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

NOVEMBER 12, 2021

You’re approaching your busiest season, and more of your customers are planning gatherings and returning to their pre-pandemic spending levels. You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. freezers, food warmers, fryers, etc.).

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Equipment Kitchen Safety Food Supply Food Safety 197

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. As the restaurant industry begins to rebuild itself, restaurants are now confronted with supply chain shortages as well as a labor shortage.

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Management Management Seasonal Menu Customer Experience 189

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

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2022 Food Supply Entertainment Hospitality 148

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

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Front of House Back of House Kitchen Safety Food Truck 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Here’s how to achieve that.

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Operations Loyalty Program Food Safety Front of House 78

Culinary Digital

OCTOBER 23, 2023

Online ordering platforms and mobile apps have made it easier for customers to place orders, customize their meals, and even track their deliveries in real-time, enhancing their overall dining experience. Additionally, inventory management software helps prevent food wastage by optimizing supply chains and minimizing overstocking.

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Mobile Ordering Food Safety Online Ordering Point of Sale 64

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. This year we witnessed how resilient our customers are. Shyam Rao, CEO and Cofounder, Punchh.

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2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 20, 2021

Commodities are in demand, but supply is short. Customers are coming but in new and disparate channels. To help guide its clients, who range from emerging full-service to large QSRs, Revenue Management Solutions took the temperature of more than 900 diners across the U.S. Dine-out will continue to drive full-service traffic.

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2021 Dine-in Customer Service Casual 215

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. The pandemic just sped up this process.”.

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Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

JUNE 30, 2020

They offer local, regular shopping for staples, and they often do not expect customers to dine on-site. In addition to offering a consistent menu of takeaway meals, a restaurant can help its regulars prepare for the quarantined and work from home week ahead by selling staples at a fair price. They are essential to any community.

Kitchen Safety 180

Kitchen Safety Customer Experience Food Safety Food Supply 180

Cheetah

MAY 11, 2021

Outdoor service distancing guidelines are still in place. To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). And they expect to have a whole sensory experience, not a sterile food-tasting exercise.

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Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. ” He would never take them for granted with short-sighted decisions like cutting portions and raising prices, however tempting that solution may be.

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Leadership 2002 Airlines 2001 180

Foodable

APRIL 23, 2020

Vromo is a hospitality-centric platform that focuses on supplying full delivery and customer engagement into restaurants, allowing brands to have a more efficient and cost effective operation, while maintaining their brand engagements with customers. Vromo believes in paying-it-forward.

Food Safety 52

Food Safety Food Hospitality Employee Relations 52

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Aaron Allen & Associates

MAY 26, 2021

The violent swings in demand and supply have devastated some businesses (restaurants led the U.S. While many only think “restaurants” when thinking “foodservice,” we look at the entire global food ecosystem of $14.6T. And operators are often (understandably) overwhelmed and services available.

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Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. The data further signaled that price increases have had a significant impact on consumer restaurant habits.

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2021 Fast Casual Mobile Ordering Social Media 170

Ken Burgin

AUGUST 1, 2023

It’s peak time, and a queue of hungry customers is out the door. Your challenge is to ensure customer satisfaction and maintain cooking quality and pace whilst working with less equipment. Your regular customers love these dishes, and you want to satisfy them. One of your three main cooking ranges has broken down.

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Training Management Management Kitchen Safety 60

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

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2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

NOVEMBER 30, 2020

But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. What's that mean for restaurant safety? The third wave of safety in restaurants is not going to be an operational issue. We're spacing people.

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2021 Kitchen Safety Food Safety Consumer Goods 189

Open for Business

MAY 19, 2023

Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day. Other automations can make sure you never run out of supplies or ingredients. QR codes are here to stay QR code menus began as a pandemic safety measure.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Delivering Excellence. 8 percent say they plan to order more once the pandemic subsides.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

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Franchise Franchising Kitchen Safety Food Safety 189

The Restaurant Times

NOVEMBER 3, 2020

On the other hand, food delivery services, whose path to profitability was questionable, have now become a permanent part of the landscape, and restaurant players are taking all the possible measures to gain the customers’ confidence. What should restaurants operators do to reassure customers?

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Kitchen Safety Food Safety Fine Dining Customer Service 52

Goliath Consulting

JUNE 3, 2020

Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. First, we know that consumers will continue to regard safety and sanitation in high importance, possibly going towards 2021 (1).

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Guest Recovery Social Media Food Safety Consumer Goods 107

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

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Kitchen Safety Delivery Online Ordering Food Order 59