Open for Business

MAY 19, 2023

Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. Bar seating with light bites continues to be a hospitality trend.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Modern Restaurant Management

JUNE 2, 2020

Everyone agrees that with COVID-19, the public has a heightened safety awareness. The public is watching operators very closely to see if they are doing all the things to make safety your #1 priority. The consistent execution of every safe service process and procedure will be imperative to survive and thrive in the years to come.

Training 209

Training Kitchen Safety Food Safety Website Management 209

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Today’s jobs for cooks and bakers are in short supply, and they likely will be for a period of time.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

JUNE 1, 2020

The hospitality industry, in general, and restaurants in particular, face many different types of risk. What Risks Does The Hospitality Sector Face? For example, the COVID-19 pandemic hit the hospitality industry by surprise. A damaged reputation from low restaurant ratings or failed safety inspections.

Hospitality 152

Hospitality Insurance Food Supply Social Media 152

Social Hospitality

JULY 15, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

JANUARY 20, 2023

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings. Consistency is key.

Food 167

Food Food Supply Waste Food Safety 167

Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. The most significant impact of the pandemic on restaurants has been the loss of revenue and business interruptions during shutdowns due to supply chain challenges and worker / capacity restrictions.

Insurance 163

Insurance Food Safety Employee Relations Front of House 163

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. economy, and the Food Code impacts virtually every American. Let’s examine the key new provisions of the 2022 Food Code. Many of the key changes in the 2022 Food Code relate to food allergens.

2022 170

2022 Allergens Food Food Safety 170

Social Hospitality

JULY 25, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. The Importance of Technology in Food Businesses.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Modern Restaurant Management

DECEMBER 17, 2021

Customer-centric. Customer experience management. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Personalized. Digitize Tedious Tasks.

Loyalty Program 182

Loyalty Program Customer Experience Mobile Ordering Customer Service 182

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

Hospitality 153

Hospitality Food Consumer Goods Point of Sale 153

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families.

Food 144

Food Café Customer Service Communication 144

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. “As a chef and as a customer.

2022 178

2022 Fast Casual Customer Service Food Safety 178

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. Whilst some food and hospitality businesses chose to pivot their businesses early, out of necessity, others have elected to respond to changes in consumer preferences and are quickly reshaping the food and hospitality landscape in front of our eyes.

2022 148

2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

DECEMBER 14, 2021

Our company welcomes technology that will help our team members maximize time and efficiency and make their jobs more doable and enjoyable, creating a better experience for them and customers alike. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

NOVEMBER 12, 2021

Today, Brian is a successful hospitality entrepreneur. He is the founder of a few hospitality startup companies including Taprobane Hospitality, BWJ Hotels & Resorts, and Island of Ceylon Travel & Tourism Company among others. In Conversation With Brian Joseph, Founder and Managing Director, Taprobane Hospitality.

Hospitality 98

Hospitality Technology Hotels Sustainability 98

Modern Restaurant Management

SEPTEMBER 17, 2020

“For an industry built on service and hospitality, the last six months have challenged the core understanding of our business,” said Tom Bené, President & CEO of the National Restaurant Association. The Future of Quick Service Restaurants. Comfort Food. Superior Service. How Diners Feel.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. Self-service and automation will be a major focus area for QSRs.

2023 166

2023 Loyalty Program Fast Casual Customer Experience 166

Modern Restaurant Management

JUNE 23, 2020

The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. And this will take some time.

Back of House 225

Back of House Front of House Kitchen Safety Mobile Ordering 225

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. "We're very impressed with their quality of execution, product cadence and customer centric approach in these unprecedented times.”

Serving 190

Serving White Paper Food Recycling 190

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. The average was $1,923. Menu price changes.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Cheetah

MAY 11, 2021

Outdoor service distancing guidelines are still in place. To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). And they expect to have a whole sensory experience, not a sterile food-tasting exercise.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

MARCH 10, 2020

In response to Coronavirus concerns: Danny Meyer tweeted that The Modern would be closed for a day and every inch sanitized after a guest tested positive for COVID-19, despite being told by the NYS Health Commissioner says no risk of transmission; “Team & guests come first,” the hospitality leader concluded. Eat healthier.”

Kitchen Safety 199

Kitchen Safety Food Safety Cash Management Food Supply 199

Apicbase

MARCH 25, 2024

Demand forecasting for restaurants puts out the flames, takes the guesswork out of purchase orders and streamlines the supply chain. When restaurant managers or kitchen staff make poor purchasing choices, they face increased food waste, inflated costs and frustrated customers. That’s a daunting task. Those are clear advantages.

Inventory 52

Inventory Management Management Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. The pandemic just sped up this process.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 154

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 154

Squirrel Systems

DECEMBER 11, 2023

So, while Generative AI is in the spotlight, other AI models may impact industries, including hospitality, more profoundly. These other AI models can be employed in various ways within the restaurant industry to enhance efficiency, customer experience, and overall operations.

Kitchen Safety 52

Kitchen Safety Food Safety Customer Service Training 52

Modern Restaurant Management

AUGUST 25, 2020

With the evolution of the hospitality design, Heating, Ventilation and Air Conditioning (HVAC) systems will need to adapt to the changing architecture. Additionally, restaurants will experience a significant shift in technology and customer service. Energy impact can be minimized with the use of energy recovery devices.

Design 209

Design Guest Recovery Consumer Goods Fine Dining 209

Foodable

APRIL 23, 2020

In part three of this four part Coronavirus series of the Hospitality Hangout Podcast , Michael Schatzberg Schatzy “The Restaurant Rabbi” and Jimmy Frischling “The Finance Guy” chat with Alan Hickey, chief executive officer of Vromo , to explore insights and ideas around new ways of operating during the Coronavirus crisis.

Food Safety 52

Food Safety Food Hospitality Employee Relations 52

Modern Restaurant Management

MAY 5, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Department of Agriculture’s Agricultural Marketing Service announced that it would pause on enforcement of country of origin labeling.

2020 104

2020 Insurance Agriculture Food Safety 104