The Rail

JUNE 19, 2023

One strategy that can be particularly impactful is to build a customer-centric brand. By making the consumer the key point of focus, your restaurant can not only survive but thrive in an industry where customer satisfaction and loyalty are keys to longevity. A truly customer-centric restaurant brand reflects this.

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Dietary Restrictions Customer Experience Social Media Customer Service 59

Restaurant Clicks

SEPTEMBER 8, 2021

Savor is affiliated with Niagara Falls’ culinary school and features an inventive menu full of local ingredients. With excellent service and a beautiful presentation, Savor is a true winner. Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. Make a Reservation.

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Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Restaurant Clicks

NOVEMBER 7, 2021

Located close to Salmon Bay, the Walrus & the Carpenter is a higher-end version of your neighborhood fishing pub with locally sourced oysters, fabulous sides, and a robust beer menu. The Walrus & the Carpenter service is second-to-none, and they have great indoor and outdoor dining options. Musang, in Seattle’s Mt.

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Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Mad Mobile

FEBRUARY 22, 2024

65% 65% of customers prefer self-service kiosks. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

24/7 Waiter

JUNE 22, 2023

It is crucial to get customer feedback when you own a restaurant. Knowing what your customers think of your food, service, and ambiance allows you to be better equipped to run a successful business. Customer reviews provide you with good and bad insight. This question can help you gain customers. Food Questions 9.

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2023 Dietary Restrictions Customer Experience Seasonal Menu 36

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. While COVID-19 will no doubt affect 2020’s sales figures, many countries are starting to ease their lockdown restrictions, which could see the industry experiencing growth in the second half of the year. Credit: La Marzocco Korea.

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Café Consumer Goods Customer Experience Sustainability 137

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant Clicks

NOVEMBER 3, 2021

This restaurant features new French cuisine and offers plenty of tasting menus for discerning palates. Choose from a five or seven-course menu, and you’re bound to get extra surprises like amuse-bouches and desserts. Their menus are also light enough so you can enjoy every single course without feeling overly stuffed.

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Dietary Restrictions Online Ordering Reservations Food Order 131

Restaurant Clicks

OCTOBER 11, 2021

They offer a special pre-dinner service called L’apero, two hours of hors d’oeuvres, and half-price wine. Anything on the menu is great, but I highly recommend the smoked salmon eggs benedict (with citrus hollandaise!). The restaurant also offers catering services, so you can bring the biscuits and grits to your events.

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Online Ordering Food Order Dietary Restrictions Back of House 143

Modern Restaurant Management

DECEMBER 18, 2019

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

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Seasonal Menu Fast Casual Consumer Goods 2020 136

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). The Local Influence.

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Travel Food Hotels Loyalty Program 118

Restaurant Clicks

NOVEMBER 17, 2021

They serve a variety of customers such as students, locals in the area, tourists, and more. It’s a small restaurant with huge pizzas and awesome service. They have a dessert menu that features gelato, which is a dessert specific to Italy. Depending on the season, you may also get to enjoy someone playing the piano nearby.

Online Ordering 147

Online Ordering Fast Casual Food Order Casual 147

Modern Restaurant Management

DECEMBER 16, 2019

According to new research from the National Restaurant Association, 72 percent of people want a restaurant gift card this holiday season. Given that the 2019 holiday season is shorter than last year, brands will need strong gift card promotions throughout December to optimize their overall sales. Go with a Restaurant Gift Card.

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2019 Compost Mobile Ordering Point of Sale 128

Aaron Allen & Associates

FEBRUARY 2, 2019

Increasingly, we’re seeing companies that are looking to provide food via convenient and affordable formats that have attractive unit economics or are more relevant to emerging consumer trends — bringing food to customers where they live, work, eat, play, shop, and so on. In the U.S.,

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Food Truck 2015 Point of Sale Dietary Restrictions 64

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. In fact, tech solutions can directly spur customers to visit restaurants. The key to this tech-driven approach is being able to leverage guest data.

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Dietary Restrictions Email Marketing Customer Experience Mobile Ordering 177

EATER

FEBRUARY 1, 2022

The menu at HAGS will accommodate any number of substitutions and dietary restrictions. Waiters will sit, relaxed at your table while they take an order, or pause in the rush of dinner service to try a new wine and catch up with a regular. We’re just there to facilitate it.”

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Fine Dining Front of House Dietary Restrictions Back of House 98

EATER

FEBRUARY 23, 2021

I’ve worked in Michelin-starred kitchens, I’ve worked at a bar, I’ve worked in so many different facets of service, but none of them spoke to my existence as a Black American. It doesn’t have the restrictions of a brick-and-mortar space. RC: It’s mostly in the seasonings. I don’t have to make a profit to make sure it exists.

Food 106

Food Dietary Restrictions Customer Experience Events 106

Modern Restaurant Management

FEBRUARY 6, 2020

We think CPK’s creative California vibe and innovative menu will resonate with Albertans and offer something completely new in the market.” “As customers line up to order, they will pass glassed-in display grills cooking signature items like our hot dogs, cheesesteaks, and burgers. Bojangles' Culinary Innovation.

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Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. PPP Forgiveness Links and EZ App.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

EATER

JULY 6, 2022

While staff did work with local, seasonal, unique ingredients, servers and cooks alike say they grew uncomfortable telling stories about some of the restaurant’s sourcing and preparation practices, including for a number of its signature dishes, which they considered misleading. Jennifer May for the Washington Post via Getty Images.

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Compost Front of House 2014 Back of House 130

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

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Allergens Kitchen Safety Guest Recovery Customer Service 145

EATER

APRIL 14, 2022

Lola Landa, owner of Lviv’s Kafe Jerusalem, adjusts to a new normal during wartime: serving her customers while volunteering to feed Ukraine’s refugees Kafe Jerusalem has been a staple in Lviv, a city in western Ukraine, for the last 14 years. We get asked about it every single day, but can’t get it back on the menu,” Landa says.

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Dietary Restrictions Kitchen Safety Food Safety Seasonal Menu 98

Modern Restaurant Management

MARCH 4, 2020

As a caterer, having eco-friendly options for your business can help you build relationships and get more customers, all while limiting your company’s own impact on the environment. Check out these tips to learn how your catering company can adopt sustainable business practices while providing great customer service.

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Catering Dietary Restrictions Compost Seasonal Menu 168