7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. This means the employer can’t: Take any part of a tip left for an employee. Credit any part of the tip against an employee's wages.

Restaurant Law 222

Restaurant Law Tip Distribution Employee Relations Customer Service 222

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. This means the employer can’t: Take any part of a tip left for an employee. Credit any part of the tip against an employee's wages.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

MARCH 30, 2021

The newly proposed restaurant tipping regulations soon to be implemented by the U.S. The regulations, which are set to become law in April, will eliminate the “80/20” rule that previously mandated employees earning a tipped minimum wage could only spend 20 percent of their shift performing non-tipped tasks.

Tip Distribution 204

Tip Distribution Front of House Technology Back of House 204

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. But it isn’t simple.

Restaurant Law 420

Restaurant Law Employee Relations Tip Distribution Communication 420

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. When is a ghost kitchen a good idea for an operator? Here are a few reasons why an operator may want to try out the model: Expanding the delivery radius of an existing brand.

Front of House 436

Front of House Food Truck Back of House Social Media 436

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. What is a Tip Out? Tip Out Methods. Choosing the Right Tip Payout Method.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

NOVEMBER 28, 2023

Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effective, tips. This means it is key to provide all open locations are distributed with the right supplies to run day-to-day operations.

Supplies 106

Supplies Tip Distribution Food Supply Management 106

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 160

Front of House BOH Back of House 2023 160

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Text message surveys offer a convenient and real-time method to gather this valuable input, and in this guide, we'll explore their importance and implementation for improved operations.

Bar 185

Bar Tip Distribution Customer Experience Customer Service 185

7 Shifts

JUNE 3, 2022

73% of those employees still receive tips. For the average restaurant, that means serving four more customers a day. Implement a tip pool. Tip pooling is another way that restaurants are changing up compensation more fair across the board. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Most restaurant guests know to tip in full-service restaurants.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Clover - Restaurants

APRIL 16, 2024

In this post, we’ll delve into the nuances of automated gratuities and tips, so you can navigate this terrain while staying compliant with legal regulations. Automating gratuities basically means adding a predetermined tip percentage to a customer’s pre-tax bill, automatically. What is automatic gratuity?

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Modern Restaurant Management

JUNE 18, 2021

Even before the pandemic, there was a growing trend for the food distribution system to move from global to local. Here are 10 tips for promoting sustainability in the food industry. This means embracing sustainable food production, processing, distribution, consumption, and waste management. Now, we see that drive accelerating.

Sustainability 199

Sustainability Tip Distribution Food Food Supply 199

Ken Burgin

FEBRUARY 13, 2024

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Restaurant Business

NOVEMBER 28, 2022

Restaurants have long depended on operational processes running like a well-oiled machine to keep service seamless for customers. Quality customer service Operational delays can undercut customer satisfaction on multiple levels. On a national scale, eating and drinking businesses remain about 750,000 jobs—or 6.1%—below

Customer Service 88

Customer Service Tip Distribution Hiring Customer Experience 88

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

AUGUST 27, 2020

How the changes operators make now to survive the pandemic will continue into the future for the industry’s success. Since March, each passing month has brought on new challenges, and in response, restaurant owners continue to make necessary changes to protect their businesses, customers, and employees.

Tip Distribution 194

Tip Distribution Front of House Leadership Restaurant Law 194

Squirrel Systems

FEBRUARY 1, 2024

Servers can quickly process credit card payments, split checks, and handle tips. By providing the ability to set Tip Out rules in the POS you can keep your entire team happy by distributing tips fairly to all staff members who impact the guest experience but don’t receive tips directly from customers, including bussers, bartenders, and hosts.

Tip Distribution 52

Tip Distribution POS Food Supply Customer Experience 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. In 2009, Greg moved to the Del Taco brand, where we were chosen as Franchise Operator of the Year in both 2009 and 2010. William (Bill) M.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Sling

JULY 24, 2023

Many restaurants operate on very narrow margins and fail because of mismanagement rather than anything wrong with the menu. 3) 7Shifts 7Shifts allows you to automatically post job openings for different positions on sites like Indeed, post training videos for new hires, create schedules, calculate payroll, and distribute tips.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

FEBRUARY 22, 2023

Businesses lose out on repeat customers due to limited service and the smaller revenues make hiring even harder. This negatively impacts the customer experience which leads to poor reviews and lack of repeat business. New managers can shadow experienced managers who can distribute best practices across your multiple locations.

Hiring 204

Hiring Recruiting Tip Distribution Small Business 204

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. percent dip in overall gratuities.

2024 192

2024 Loyalty Program Food Order 2030 192

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Leading up to this, its pivotal that operators navigate global supply chain disruptions to continue enticing potential diners with a killer offering. The foodservice distribution industry is hypercompetitive and robust. b3lineicon|b3icon-tray|?|Tray.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. Operations will continue to be simplified despite digital experiences expansion. End-to-end payment processing removes complexity and PCI compliance demands for operators.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead.

2023 199

2023 2022 Consumer Goods Point of Sale 199

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. To counter that cost, revisit our second tip on how to re-engineer your menu for the time being. Takeout bags.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

APRIL 21, 2023

Because restaurants and bars can accumulate a large amount of cash during daily operations, they are attractive targets for criminal activity. Here are five crime prevention tips and measures to deter criminal activity and reduce your business’ liabilities. Don’t let criminals ruin that.

Bar 98

Bar Cash Management Employee Relations Tip Distribution 98

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

MAY 21, 2021

It’s no wonder that restaurant franchising is so popular — franchisees buy into a proven business model with built-in branding, training and production methods, and (hopefully) a solid customer base. They can also offer small tips and tricks they found through the process that could save you time, money and stress.

Franchise 199

Franchise Franchising Tip Distribution Design 199

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Sling

OCTOBER 3, 2023

Split shift and the busy restaurant Tips for working with split shifts What is a split shift? 5) Experience in different parts of the business Depending on the type of business, a split shift may provide the opportunity to gain experience in other parts of the operation. Table of contents What is a split shift?

Restaurant Law 158

Restaurant Law Customer Service Tip Distribution Customer Experience 158

EATER

MARCH 15, 2021

Yet shutdowns happened haphazardly and incompletely, while clear and actionable data about how to safely operate was virtually nonexistent. It wasn’t surprising when the state basically abandoned the restaurant industry and its workers; in the absence of state support, what choice did operators and workers have but to keep working?

Government 145

Government Tip Distribution Outdoor Dine-in 145

Apicbase

JANUARY 12, 2023

Why email marketing works for food service operations. There are many restaurant marketing tips available, but let’s explore why email marketing works for restaurants. It consistently drives customer retention. To gain repeat customers, your interaction shouldn’t end once they’ve paid the bill. Avoid generic wording.

Email Marketing 52

Email Marketing Marketing Tip Distribution Social Media 52