SpotOn

DECEMBER 30, 2024

But many owners don't account for the high fixed costs of bars —like repairs, insurance, and alcohol theft which can leave them with less profit than expected. This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. Labor costs. More traffic. Less spending.

Operations 52

Operations Loyalty Program Online Ordering POS 52

Perfect Daily Grind

JULY 4, 2025

New York City, New York, US) Tue, 1 Jul – MTPak Coffee upgrades facilities for custom packaging with low MOQs and one-week lead time. Jakarta, Indonesia) Wed, 2 Jul – Starbucks refines hiring process to target top baristas. The National Coffee Association’s 27 June member alert offers guidance on blend classification.

Pricing 78

Pricing 2025 Café 2024 78

Modern Restaurant Management

FEBRUARY 13, 2025

economy would almost certainly experience another inflation shock. However, the currently tight labor market could be exacerbated by a crackdown on the hiring of undocumented labor. However, we view many of the stated policy goals of the incoming administration as inflationary. Costs that would need to be passed on to consumers.

Small Business 221

Small Business 2025 Healthcare Consumer Goods 221

Modern Restaurant Management

DECEMBER 31, 2020

Customers log into the service’s app, select food options from nearby restaurants and submit an online payment. The food is then delivered by drivers hired by the service. In that case, there may not be any insurance outside the driver’s personal auto insurance.

Delivery 579

Delivery Insurance Customer Service Online Ordering 579

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. That's why it's essential for restaurants to consider cyber liability insurance. With cyber liability insurance, the costs of hiring attorneys and other legal expenses can be covered.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

Go Hire- Restaurants

JULY 15, 2025

When sending any text recruiting messages, it’s imperative to know the law and best practices to keep your company compliant, and create the best candidate experience. Illinois Farmers Insurance Co. This means text messaging speeds up the communication process. Torchmark Corp. , In a 2016 Illinois lawsuit, Dolemba v.

Recruiting 52

Recruiting Advertising Webinar Consumer Goods 52

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. Writing a good job description.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

JULY 16, 2021

Everybody in the world is hiring at the same time.” Hiring bonuses are also being offered. Some are eliminating tips – adding surcharges to customer checks to give servers hourly wages of $18 to $25. In this changing environment, the right and adequate amount of insurance protection has never been more important.

Management 474

Management Management Insurance Kitchen Safety 474

Modern Restaurant Management

SEPTEMBER 24, 2021

Maintain a Similar Customer Experience. Ideally, your customers should notice almost no difference between getting a delivery through your in-house system and a third party. But this lets other orders slip through the cracks, resulting in longer wait times and unhappy customers. Direct All Orders to Your POS.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

Modern Restaurant Management

MARCH 20, 2020

With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information. However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so. In fact, global research and advisory firm Gartner Inc.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchising 540

Modern Restaurant Management

APRIL 29, 2021

Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. Customers are embracing it the same way they have embraced self-checkout in grocery and big box stores. Two-thirds of new hires signing up for DailyPay.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

FEBRUARY 12, 2020

However, given the access to customers and additional revenue they may provide, do the benefits outweigh the negatives? Among the benefits, using a TPO service may lessen the burden of in-house delivery, which requires hiring delivery drivers and the cost of additional insurance policies.

Ordering 454

Ordering Online Ordering Customer Service Customer Experience 454

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. An increase in these injuries could result in higher insurance rates in the long term; in the short term, they disrupt your ability to operate at peak capacity and could negatively impact the morale of all employees. New Employees Have More On-the-Job Injuries. Inadequate training.

Management 504

Management Management Food Safety Hiring 504

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. This is why next year, operators will offer more benefits like hiring incentives, higher hourly wages, health insurance, paid time off, earned wage access (EWA) and more to not only hire fresh labor, but retain top talent. Enhance CX with Accelerated Contactless Adoption.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

JANUARY 28, 2020

20 percent of consumers say they spend more on off-premise orders compared to a regular dine-in experience. 20 percent of consumers say they spend more on off-premise orders compared to a regular dine-in experience. You also may lose access to important customer data in terms of buying habits and average spend.

Delivery 533

Delivery Consumer Goods Online Ordering Customer Service 533

Modern Restaurant Management

MARCH 5, 2024

Safety training and creating a culture of safety are both critical for mitigating these risks, helping restaurants establish environments that protect staff and customers, which also goes a long way toward keeping insurance premiums low and protecting the bottom line. Encourage Managers to Lead by Example Safety starts at the top.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 221

Insurance Food Safety Employee Relations Small Business 221

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. With an average turnover rate of 79.6% Always include the starting wage or salary range in your job postings.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

APRIL 7, 2021

After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly. New CDC restrictions not only hindered capacity percentages but changed the way employees interacted with customers daily.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

SEPTEMBER 25, 2020

You can go to your customers. Instead of waiting for customers to come to you, a food truck can go wherever there are hungry people, whether that’s a music festival or a corporate lunch. While you’ll likely want to hire someone to help take orders, you can realistically manage with a single part-time employee.

Food Truck 445

Food Truck Food Food Safety Point of Sale 445

7 Shifts

MAY 17, 2022

Even before the pandemic hit, there's been a growing feeling that the restaurant industry has to do better when it comes to employee experience. It's your core values, systems, behaviors, and everything that goes into the employee experience. And by extension, the guest experience. We're seeing a culture shift. Picture this.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

JULY 12, 2024

Fixed costs Fixed costs are expenses that remain constant, including rent, insurance, and utilities. If transferring isn’t an option, you can try to reduce other fixed costs like insurance premiums. Full-service restaurants Full-service restaurants offer a complete dining experience with table service.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

7 Shifts

AUGUST 18, 2024

Opening and owning a bar is one of those unique life experiences; you have no idea what it will be like until you actually go for it. This could be a good choice if you find a business that is already established and has a loyal customer base. These elements need to work together to ensure your customers understand what you're about.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S. metro area. .

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

MARCH 25, 2020

There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. We believe our Response Kit is making a difference by giving restaurants the tools to make the critical changes in their business practices and reassure their customers as quickly as possible."

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289

7 Shifts

JUNE 3, 2022

For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience? Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Check your culture. Lack of recognition.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Part of the problem was that her work experience was all in Mexico. She sees 2017 as a make-or-break experience, “one of the worst years of my life. Getty Images. Monica Burton.

Back of House 363

Back of House Delivery Employee Relations Mobile Ordering 363

EATER

JANUARY 21, 2021

As we enter a new year, pushback against delivery apps and predatory practices is growing — in courtrooms, polling booths, and within restaurants and their customer base. The apps offer infrastructure to tackle delivery, while simultaneously employing suspect practices like charging exorbitant fees to the restaurants that use the services.

Delivery 335

Delivery Customer Service Food Order Online Ordering 335

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Recommended Reading: How to Market & Talk to Your Customers During COVID-19 Bonus: Celebrate! I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Innovative Experiences. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 27, 2024

To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. This might include offering competitive compensation packages, enhancing workplace culture, and leveraging technology that allows for more efficient hiring processes.

Food Truck 251

Food Truck Fast Casual Food 2024 251

7 Shifts

OCTOBER 31, 2023

It’s frustrating when the customer service rep doesn’t understand the system or tries to shift the blame onto a third party. That’s why 7shifts’ support team is hired in-house from North America. It has been an amazing experience from beginning to end. Lewis Sharp, Owner-Operator Franchisee of Ellianos Coffee Co.

Customer Service 221

Customer Service Information Insurance Pricing 221

7 Shifts

MAY 18, 2023

We all learned a lesson from his tough experience." -Leo Employees are typically subject to more oversight and are entitled to benefits like minimum wage, overtime pay, and workers' compensation insurance. 7shifts' Employee Onboarding streamlines this process with the ability to send custom onboarding packages.

Restaurant Law 195

Restaurant Law Insurance Audits Cash Management 195

Cheetah

APRIL 10, 2020

Reading Time: 3 minutes One of the main challenges for restaurant owners figuring out how to start a restaurant is hiring the right people. Restaurant owners are faced with the constant battle of finding employees with the skills, experience, and culture-fit to work in their establishment. Looking to hire a manager?

Back of House 78

Back of House Hiring Recruiting Website Management 78